What issues have been fixed in Act! updates?

Version 22
Service Pack 1

Issue Number	Description
GROW-7	UI/UX: Contact List View Data Binding
GROW-8	UI/UX: Transition to AmCharts4
GROW-10	UI/UX: R & D -- Update Detail View Form
GROW-15	Starfish: Start Starfish Demo Import Job in Asyncronous Mode to Return a Response When Complete
GROW-17	WalkMe: Begin Passing Region to WalkMe via Variable
GROW-21	UI/UX: Translate Custom Charts to AmCharts4
GROW-22	UI/UX: Insights View General Styling Updates
GROW-23	UI/UX: Insights Filter View Styling and Modals
GROW-24	UI/UX: Restyle Infogistics Control for All Other List Views
GROW-25	UI/UX: Adjust Pipeline Chart via AmCharts4
GROW-26	UI/UX: Restyle Opportunity Pipeline KanBan
GROW-27	UI/UX: Restyle Pipeline Filter View
GROW-28	UI/UX: Consolidate Opportunity KPI's to one Box
GROW-31	Outlook Integration: Create Contact
GROW-32	Outlook Integration: Create Activity
GROW-33	Outlook Integration: Attach to Contact
GROW-34	Outlook Integration: Record History (Sent Emails)
GROW-35	Outlook Integration: Record History (Received Emails)
GROW-36	Outlook Integration: Quick Attach
GROW-39	Outlook Integration: Start Sync
GROW-41	Mail Merge: Re-write to Read, Write, Record History using web API
GROW-42	Outlook integration: Installation, Build, & Deployment
GROW-783	R&D: Update Act! Insights to new UI
GROW-786	Update welcome icon in left nav bar
GROW-788	MyAct! - Update existing user management controls in-product
GROW-921	Outlook Integration: Address Book Syncronization
GROW-922	Outlook integration: Update Act!.Integration.Exe
GROW-925	MTA: Build, Installation, Deploy
GROW-1035	UI/UX: Create Separate 'Welcome' Screen for Trial Users
GROW-1066	Outlook: UI/UX Styling Updates - Quick Attach, Attach Contact, History Options
GROW-1089	MTA: Accept the client to support uploading DB via MyAct!
GROW-1103	LC: Handle Translations More Efficienctly
GROW-1139	Add Marketing Automation Tab For Desktop
GROW-1364	Add setting in the installer config file to suppress restart checks
GROW-1366	Update welcome icon in left nav bar - x64
GROW-1386	Remove tools > spellcheck from the menu in chrome for v22.1
GROW-1585	Extended License-free Licprovider assembly needed for Morgan Stanley for 20.0
GROW-87	Insights - Custom charts based on multi-select fields display incorrect data on drill down.
GROW-91	Chrome- After press tab key once, the focus can't move to "Show more options" button.
GROW-92	Unable to Import from Outlook.
GROW-100	APFW - Preferences - Calendar - Cancel Changes - the Cancel button is no responding or responding incorrectly
GROW-105	LC - FR - Incorrect translation in the Activity frequency section
GROW-108	Relationships - type drop down box gets truncated
GROW-111	APFW - Active Contact record in Detail View can unintentionally be added to Activities/Notes/Histories when using a Lookup
GROW-112	APFW - Incorrect label for Users section when filtering views in Opportunities
GROW-116	TS - APFW/APC - Activity colours not showing in task list after making a change
GROW-122	APFW - Custom fields cause the Field dropdown list in Customise KPIs preferences to outgrow the window size
GROW-143	Chrome-There is some truncation issue in 'sales analysis by record manager' report.
GROW-155	Can't select Web API Access permission after adding
GROW-167	APFW - Can't run the target report directly when run report with # in its name.
GROW-171	Chrome- The "Show more options" and "Hide Options" menus are misaligned.
GROW-174	APFW - Misaligned Excel export button on Task List page
GROW-184	TS - "Object Reference not set to an Instance of an object" when pasting tables into an activities details.
GROW-205	Confirmation after creating and immediately deleting a contact
GROW-208	APFW - The first line font size changed for contact relationships detail page after changing text font size and color
GROW-215	The warning has popped up twice when input an existing drop-down list name
GROW-225	APFW - Schedule-> Reschedule Selected menu is grey when the activities tab list has one activity.
GROW-227	Chrome- If the records found exceeds search limit, the "Act!" dialog pops up constantly.
GROW-229	APFW- Error message "Not yet implemented on this page" displays when using Tools -> Spelling feature.
GROW-233	Mac-Chrome- There is a truncation error occurred on reports list page.
GROW-243	APFW "Failed to mark the favourite change event" warning pop up when we make some changes for report description
GROW-244	Chrome "Moving buttons" are all greyed out after moving all columns
GROW-247	Yes/No field on contact list view breaks Annual Event lookup.
GROW-250	LC - DE/FR/CF - Untranslated strings in the KPI settings window
GROW-255	Chrome - Schedule activity from Welcome page causes full screen refresh.
GROW-257	On the warning page which said "Are you sure you want to leave this company?"" The company layout can't be changed after clicking "No" button.
GROW-261	APFW- There is no response when click on Tools->Sort.
GROW-266	APFW - The drop-down menu of Resources isn't fully displayed.
GROW-267	Automatically check for product updates checkbox won't save
GROW-277	TS - � and ? characters in Regarding field of histories display different in list view and preview pane.
GROW-291	TS - Calculations on a quote adding up incorrectly.
GROW-293	LC - CF/FR/DE - APFW - Messy code occurs on Activity Dashboard Filter dialog.
GROW-301	BETA - Can't "click-off" drop down menus on the Welcome Page/Insights page
GROW-303	APFW - LC - DE/FR - Work Week Preferences not fully translated.
GROW-308	TS - APFW - Difference between updating salutation composition in Chrome and IE11
GROW-316	TS - APFW - Quick Lookup Text doesn't change when selecting a date field.
GROW-320	Attach File icon on History tab, attaches file to documents tab.
GROW-337	TS - Object reference error when trying to customise columns in dashboards edit mode.
GROW-340	LC - DE Setup wizard contains truncation in page 3/6 of new DB screen
GROW-342	APFW - Altering items in the Nav bar then clicking Search gives a display error
GROW-343	Outlook - Create contact input boxes not in order
GROW-351	APFW - Calculated field shows incorrect number of decimal places in web.
GROW-364	TS - Inbound emails do not record as Subject, Message and Attachments.
GROW-377	LC - DE - Truncation in Activity Invitations Dialog.
GROW-383	TS - APFW - Apostrophe in Opportunity Process name causes most data to not display in detail view
GROW-386	LC-FR/DE/CF Truncation issue occurred on the "Add Permission" dialog.
GROW-388	APFW - Unable to add image to layout editor
GROW-398	LC - DE/FR - Campaign Results Tab not fully translated.
GROW-404	TS - APFW - Company Field Names with Trailing Spaces Won't Display in List View
GROW-405	TS - APFW - Select Layout option missing when web page is zoomed.
GROW-416	Tools > Online Manuals > Web Administrator's Guide displays an error
GROW-417	APFW - LC - DE/FR/CF - Web Help files are not deployed correctly
GROW-422	APFW - Chrome/OSX - 'Edit Access' window is truncated
GROW-440	TS - APFW - OK button missing from Insert Date option in Act! Word Processor.
GROW-442	TS - APFW - Tab background black while loading
GROW-443	TS - APFW Word addin not appearing when merging document to Word.
GROW-450	LC-FR-APFW: Some contents aren't translated to French on Dashboard Top 10 Opportunities section
GROW-454	LC - DE - Currency field format incorrect when exported to excel
GROW-456	LC - DE/CF - Get Leads button is displayed in English within the Web Forms tab in Groups
GROW-465	LC-FR/CF- "Newsletter Sign-Up" text truncation occur in "create webform" page
GROW-466	LC - DE/CF - "Create Webform" button is displayed in English in DE build
GROW-469	DE - Version information in About Act contains "German (Germany)"
GROW-473	FR - Opportunity KPI heading are truncated
GROW-475	Inbound emails do not record if Outlook is closed when using an Exchange Server.
GROW-478	LC-FR/DE Truncation in Outlook / Google integration Preferences
GROW-482	LC - DE/CF - IIS prompt in English when installing update 2
GROW-483	TS - Unable to change the number of decimal places in the quantity field in products or the default value.
GROW-487	TS - APFW - Opportunity Activities not gaining correct associations via web.
GROW-493	LC-FR/CF APFW- "Move up" and "Move down" button are truncated in the Customize Columns - Webpage Dialog.
GROW-494	Web API Access permission doesn't display properly in Manage Users
GROW-502	LC-CF/DE: The synchronization success message is not localized after remote db synchronization complete
GROW-506	APFW - Chrome - Define Fields - Spinners hide value field, when creating/editing Currency/Decimal field types
GROW-513	APFW - Creating an Activity in Outlook causes all Users to be logged out the database
GROW-515	APFW - When creating an email invitation the .aoi file does not open to create the invitation in Outlook
GROW-516	APFW: Truncation issue occurred in the "Page Setup - Webpage" Dialog.
GROW-525	APFW - Define Fields - Web user is able to access Define Fields once database lock timer has been started
GROW-527	APFW - Outlook Addin still has Premium Web Branding.
GROW-535	APFW - Cannot re-add 'Regarding & Details' to History tab or History List once removed.
GROW-537	Details icon shows, even with no details entered.
GROW-540	APFW - Remote Sync - 'Finish' button at end of wizard has no effect
GROW-551	AU - The EULA paragraphs are incorrectly numbered
GROW-555	APFW - Opportunities 'Filter By' Panel UI issues.
GROW-566	APFW- Chrome-Change the default setting and click cancel button in General preference page, The page is auto refreshed and the setting is reset to default when click "No" on the prompt dialog.
GROW-569	Title: APFW- There is no response when click cancel button after changed some setting in Calendar Preferences page.
GROW-572	APFW- There is no response after click Tools > Customize > Columns in Group List View.
GROW-586	LC - CF/DE/FR - Ampersand symbols display amongst text in the Offline Smart Tasks Configuration window
GROW-588	Unfriendly message received when attempting to remove Opportunity stages that have been used in the past
GROW-614	LC - CF/FR - Manage Smart Tasks window is not fully translated
GROW-623	TS - No history created when adding document and existing histories disappear after upgrade.
GROW-626	Chrome - The attachment can't be uploaded on Clear Activity details page
GROW-631	LC - DE - State field label incorrect on 1366x768 contact layout.
GROW-632	AFW/Act! Cloud - Inappropriate messaging for user with no API permissions
GROW-634	Yes/No fields do not display correctly on spillover tables for all contacts.
GROW-635	APFW - Can't look for contact by first and last name when selecting contacts
GROW-636	SDK - Linking a secondary contact to a contact does not update the contact's Edit Date.
GROW-649	APFW - Groups/Companies - No parity between desktop and web to show Dynamic Membership
GROW-651	APFW - Advanced Query - Cannot query off of 2 entities anymore
GROW-672	APFW-IE11-The Send Activity e-mail to contacts option is grayed out after added new contacts.
GROW-675	Chrome - Calendar- The "Associate With" and "Attachment" information is not shown on their textbox after uploaded the attachment.
GROW-678	Chrome - The Act! website crashed after I dragged the Customize columns
GROW-685	LC - Sync server successfully started not localized
GROW-690	APFW - Opportunities Quote will not populate until you have selected the Products tab
GROW-692	APFW - Opportunities - Mini-calendar pop-up appears truncated
GROW-704	Chrome - Spell Check feature in the Tools menu displays an error in Google Chrome
GROW-706	Can't select new Emarketing Send permission after adding
GROW-709	TS - Decimal Places not showing on quote.
GROW-713	APFW -LC- Unsupported Browser "tell me more" links not localized
GROW-722	Customize Columns is enabled when it should not be functional
GROW-725	APFW - After receiving the warning "The record you are trying to create is a duplicate. Are you sure you want to continue?" you are unable to switch Group/Company using the list on the left
GROW-731	APFW - Toolbar options, border highlight is not completed when hovering over an option
GROW-732	TS - Starting a field name with - or _ causes duplicate checking to auto select field.
GROW-736	Error message popup when click Attach Web Page icon.
GROW-743	APFW - Dashboards squashed over to left.
GROW-745	LC - TS - Prices in German Quote Template show more than two decimal places.
GROW-749	German - Preferences > Admin > Name Preferences truncation issues.
GROW-754	APFW - Quote prefix value not applied when generating Quote via web
GROW-763	APFW - Opportunities - Tab stops in 'Add Product' incorrectly
GROW-769	APFW - Birthday shows 12:00:00 AM beside the date
GROW-771	APFW - Deleting an Activity from My Schedule At-A-Glance module in the Act! Activities Dashboard displays incorrect prompt
GROW-774	Chrome - Empty picture fields have no border and appear missing in the Contacts Detail View
GROW-780	APFW - Error in Application when User tries to change own password when 'User cannot change password' is enabled.
GROW-781	Define fields - Prevent users from adding spaces to custom field alias names
GROW-809	Chrome- Clear Activity cause a full screen refresh.
GROW-810	APFW - Chrome - Option to Send activity e-mail to contacts is greyed out when creating an Activity in Chrome
GROW-811	Insights - Drill down on custom pie charts displays blank data view.
GROW-812	TS - APFW - Cannot adjust field length of Address fields in web.
GROW-817	APFW - No option for choosing 'Today' in advanced query on date field.
GROW-818	UK Inproduct survey URL directs to a US inproduct link
GROW-821	LC - FR Navbar lookup button does not match UI spec
GROW-823	Outlook - Activities - VSTO add-ins do not prompt/Auto-create Act! activity, when you accept a meeting invitation in Outlook
GROW-824	APFW - Clicking Close after viewing the web service address in preferences opens a new web page.
GROW-826	TS - APFW - Cannot change settings of phone field via define fields in web.
GROW-827	Calendar hover over pops up, show detail encoding information.
GROW-828	TS - Phone field History is not tracked the first time a value is entered on new Contacts.
GROW-829	LC-CF-APFW: Check box is not aligned with the text "Remember username" in APFW login page.
GROW-830	TS - APFW - Add Selected to Group is Greyed Out when "Tagging All" from a lookup.
GROW-831	Mac-Chrome- The page number button has a truncation error in the "Products/Services" Tab.
GROW-834	APC - Chrome - Spelling and Outlook Synchronisation options vanish in Tools > Preferences
GROW-839	LC - DE/CF/FR - Truncation - Text truncated within Outlook Synchronisation Preferences
GROW-843	APC - WalkMe Conflicts with Some Pop-Up Windows
GROW-846	TS - APFW/APC - Activities not showing in calendar in their timeslot if show banner is selected.
GROW-847	TS - APFW - Unable to change address field data types in browser.
GROW-848	TS - APFW - Advanced Queries where value contains '+' don't work.
GROW-850	TS - Events not showing in week and day calendar view in APFW.
GROW-851	APFW - Activity duration default not being used when creating a history.
GROW-852	TS - APFW - Spaces removed from phone number when using Freeform format.
GROW-854	APFW - Default Sort Order on Opportunity/Notes Tab is not Date.
GROW-855	TS - APFW - "Link Company" dialog box does not launch if Company field is set to Uppercase or Initial Caps
GROW-856	TS - APFW - Reset not working in Customise Columns in Chrome.
GROW-861	TS - APFW - 'Delete' option is still available to Standard users without that permission
GROW-862	Nav Bar too wide in desktop client.
GROW-863	TS - APFW - Colours of Task in task list, not retained when moving to another page
GROW-866	DE/FR - The Welcome page graphs and filters are partially untranslated
GROW-868	APFW - Regarding Column in Notes, shows all text, compared to Desktop
GROW-869	Notes/Histories reports show HTML encoding for Notes/Histories created in desktop client.
GROW-870	Chrome - The label of "Up" button is changed on Divisions tab after add a new field on Company Layout.
GROW-871	TS - APFW - Deleting an activity from the task list removes all colours
GROW-872	Chrome-Primary fields cannot be automatically copied from the secondary contact when promote a secondary contact.
GROW-873	APFW-Lookup Contacts- The Company List unable to display company lookup sets correct name.
GROW-874	TS - APFW - Unable to view details or accept an activity on behalf of another user.
GROW-875	LC - DE - Help link for Feature Tours uses US redirect
GROW-878	APFW-The prompt box shows truncation issue after uploaded an invalid file type in Chrome.
GROW-879	APFW - History and Notes tabs need loading indicators
GROW-880	APFW - Web client layout designer - Disabled format controls can still be used
GROW-881	APFW - Decimal places options are greyed out in define fields in Chrome.
GROW-882	TS - APFW - Creating a follow-up activity does not associate with Opportunity automatically
GROW-883	APFW - The console is not aligned in the Opportunities Detail View
GROW-884	APFW - Company, Opportunity tab missing Opportunities.
GROW-886	Cannot open a copy of a database when using SQL 2016/2017
GROW-891	APFW - DE Welcome page options are not translated
GROW-892	Activity Invitations display encoding information.
GROW-896	Print preview blank from Activities Detail tab.
GROW-906	APC - Blanking the Date of a History and clicking OK provides a misleading error and prevents the User saving the History
GROW-911	Regarding & Details shows HTML coding when exported to Excel
GROW-912	Word addin not loading with 2016 x64 Office.
GROW-914	APFW - Internet Explorer - When Viewing a Contact in Detail View the layout does not load
GROW-1031	APFW - Define Fields - Not allowing blank, on Date fields, does not work
GROW-1032	APFW - Contacts - Save button is not available, when adding/editing/removing data from User field tab
GROW-1038	APFW - Lookup does not automatically refresh if the Lookup returns only one result
GROW-1052	APFW - Chrome - Cannot attach document while clearing an activity.
GROW-1054	APFW - Clicking Create Lookup button on Company Opportunities tab creates a lookup of contacts.
GROW-1058	AMA - Campaign Dashboard 'Export data' has no effect
GROW-1064	LC - FR/DE - Cannot create sync set for a Standard user.
GROW-1077	Changing font colour in history details forces the cursor into the regarding field.
GROW-1078	Pasting text into the history 'Details' section changes the font to times new roman 12 point.
GROW-1088	TS - AFW - When creating a new Opportunity and opting to create a new contact the application crashes
GROW-1102	APFW - Contact List View logs user out of web.
GROW-1105	APFW - Copy/Move Contact Data Refresh Issue In Cloud/Web
GROW-1132	APFW - Creating an activity while on calendar view logs you out of APFW.
GROW-1133	Activity Details Tab Does Not Display Information
GROW-1140	DE/FR/CA- File missing when opening database 'de-DE.tdf'
GROW-1141	MTA - apfw - Scan for Duplicates - Notification Window opens within Search criteria window in Chrome
GROW-1194	AFW - Opportunity Lookup - When lookup should give 1 match and switch to Detail view, it gives 1 match but stays in List view
GROW-1197	APFW - HTML tags displayed in details column when Exported to Excel.
GROW-1198	AFW - Create Activity from contact card, does not refresh the page in Chrome
GROW-1205	AFW - Define Fields - Editing "Name" or "Item #" in the "Products" fields allows you to select "Use Drop down list" option
GROW-1212	Mispelling on Activation Screen
GROW-1215	APFW - Outlook Addin - With Exclude my record enabled quick attach gives 'No Contact Found' message when trying to attach to own record.
GROW-1216	APFW - Outlook Addin - Exclude My Record preference for Outbound emails is ignored.
GROW-1217	APFW - Outlook Addin - Create contact if not found will not create multiple contacts on an email.
GROW-1218	APFW - Insights: Error: "Data retrieval for the chart failed: undefined" when filtering a custom chart
GROW-1219	Custom tables - Insights - Not able to create a New chart in Insights using any Custom tables data
GROW-1223	TS - Editing Large Activity Details causes flicker effect.
GROW-1225	APFW - Outlook Addin - If history preference is set to None, a blank history is still recorded.
GROW-1228	AFW - Web Mail Merge - If email address used has Special characters in the password, Mail Merge does not send.
GROW-1231	APC - IIS Prompt incorrectly advises the User to recycle the application pool
GROW-1234	APFW - Mail Merge - Document not attached to history when option selected
GROW-1235	APFW - Mail Merge - Attachment not attached to history when sent with email.
GROW-1240	Framework does not expect correct schema version
GROW-1241	APFW - Menus with scroll bars cause sub menus to lose alignment
GROW-1245	APFW - Google Sync - Error at end of OAuth wizard.
GROW-1246	APFW - Outlook Sync - Sync runs but nothing is synced.
GROW-1247	MTA - AFW - Define fields - Changing the Field type of the Company field to any other option presents message "A field with that name already exists"
GROW-1248	Web - Integration installer specifies path for Outlook only
GROW-1252	APFW - Google Sync - Preferences not displayed when reopening preference window.
GROW-1253	APFW - Outlook/Google Sync - Advanced calendar preference window blank.
GROW-1255	AMA tab in desktop client does not function correctly.
GROW-1256	Marketing Automation tab in desktop client replicates after viewing other areas of Act!.
GROW-1267	APFW - Google Sync - Record History defaults set incorrectly.
GROW-1272	Upgrade from 22.0 to 22.1 causes Act!.exe not to launch
GROW-1274	API warning message everytime you go to contact detail view.
GROW-1279	Manage users object reference error
GROW-1282	MTA - Outlook - Contacts created from Addin, do not appear in Contact list, when using "attach to Contacts" or "Quick attach to Contacts"
GROW-1287	MTA - Mail Merge to Word and Printer not recording history.
GROW-1288	MTA - APFW - Outlook - Attaching an Email to Large number of Contacts, will list all Contacts names it has attached too
GROW-1289	MTA - APFW - Able to download ActMailMegerInstaller.exe
GROW-1300	APFW - Outlook Addin - No history recorded for Outbound Emails.
GROW-1301	APFW - Google Sync - Gmail History Recording records blank histories.
GROW-1306	Act! Integration - When creating a Contact the Contact name is displayed in lowercase
GROW-1307	APFW/MTA - Email Merge does not send attachments or record the attachment to history.
GROW-1308	LC - FR - Truncations in Preferences (Admin Preferences) area
GROW-1310	AFW - The prompt when downloading Integration does not refer to Word Integration
GROW-1314	MTA - The inproduct help link to change a User password leads to a 404 page when using an Offline Client
GROW-1315	Custom Tables - AFW - Creating a multi select drop-down removes the value if only one item is selected
GROW-1320	MTA - APFW - Outlook - Inbound Emails are recorded twice
GROW-1321	Opening an activity created in v21 or earlier adds an additional carriage return
GROW-1322	22.1 Welcome page logic gets token from publisher
GROW-1334	Act! Integration - The preferences window in Google Preferences has items that are not aligned correctly when 2 way sync is selected
GROW-1335	Windows - Annoying popup when API is not working upon navigation to the contact detail view
GROW-1344	APFW/MTA - Outlook Addin - Full email history is attached if setting up Outlook on new PC.
GROW-1350	Windows: LC - FR - Incorrect translation in the Activity frequency section
GROW-1352	Notes/Histories - Details - When filling in the details area, if you type to fill the box, the bottom line is always below the window limit and non visible
GROW-1357	Windows - Outlook - Addin authorize requests are not including HMAC
GROW-1359	AFW - Contacts - Groups/Companies tab Dynamic membership window shows "Group" as title in for either Group or Company.
GROW-1365	MTA: Starfish demo import requires lookup before contacts are accessible
GROW-1372	Act! Web 22.1.172.0 does not install Microsoft SQL
GROW-1378	MTA - Outlook - Contacts created from Addin, do not appear in Contact list, when using "attach to Contacts"
GROW-1382	AFW - Chrome - Clicking an Activity button while in Contact Detail View displays a large window
GROW-1383	Outlook - Duplicate history result types of the same name result in error in addin
GROW-1387	APFW - Embedded images in Emails do not appear in history entry.
GROW-1388	API Word addin - Creating or editing templates does not save changes to supplemental files
GROW-1391	Act! installation stops if MTA Outlook Integration has previously been installed
GROW-1392	AFW - Tools > Define Fields does not open on the first click
GROW-1395	During installation the Region selection is ignored and always installs United States
GROW-1406	APFW - Google Sync - All Emails get recorded against My Record.
GROW-1407	APFW - Gmail History causes corruption in Contacts history tab.
GROW-1410	APFW/MTA - Download button from Word Processor Preference Window is unresponsive.
GROW-1411	Added columns inside the Contact tab of Groups keep resetting after rebooting PC
GROW-1412	APFW/MTA - Error regarding 'Authentication Required' when doing mail merge to email.
GROW-1413	MTA - 'Delete' moves cursor one space to right on phone fields.
GROW-1416	MTA - Outlook integration - Embedded images recorded as broken image.
GROW-1418	MTA - Recording with Email attachment includes subject & Message in details
GROW-1425	Outlook - Addin - Parser does not function correctly when date is "0001-01-01T00:00:00+10:00"
GROW-1426	SQL-less Silent Install - Blank InstallShield titled message boxes appear during recording of response file.
GROW-1427	SQL-less Silent Install - Recorded response file is incomplete
GROW-1428	SQL-less Silent Install - Custom install path field not available while recording a response file.
GROW-1433	APFW/MTA - DE/FR - Google/Outlook Preferences Windows Untranslated.
GROW-1455	Outlook Add-in - Attach to Contacts shows Result in History as 'Auto Attached'
GROW-1456	Outlook Add-in - When using the 'Create Activity' button the body of the email is not copied to the 'Details' tab
GROW-1461	Outlook add-in - The field labels when creating a Contact in the UK build of Act! are for US address formats
GROW-1471	"ActInstallDir\OutlookInt" needs to be moved to "ActInstallDir\APFW\OutlookInt" for MTA localization
GROW-1481	Outlook Addin - DE/FR - Not translated.
GROW-1482	Google/Outlook Sync not retaining preferences in Pro/Premium.
GROW-1483	Outlook Addin - Details tab does not display correctly when creating activity in Outlook with Act! Pro.
GROW-1487	IE - The KPI Preferences window does not populate fields from Act!
GROW-1521	MTA/APFW - ISPAPasswordForm.aspx is untranslate
GROW-1531	Beta - issue with AFW client help files
GROW-1534	RTF/HTML: Notes adding line break
GROW-1543	LC - en-CA region references fr-CA dictionary for spellcheck
GROW-1544	Database picker for Outlook Synchronization preferences is missing
GROW-1550	Outlook - "Attach to Contact" follows settings for "Auto-Attach" instead of "Quick Attach"
GROW-1551	If there are no opportunities within a specific Process/filter, the sales pipeline graph does not update
GROW-1552	Spacing in tabs on detail view causing users to scroll
GROW-1557	TS - APC When selecting add/remove contacts in the companies view logs a user out of the application
GROW-1558	BETA - System out of memory exception in various areas of v22.1
GROW-1565	Regression - Notes/Histories reports show HTML encoding for Notes/Histories created in desktop client.
GROW-1567	Accents and apostrophes are not recorded in history as expected
GROW-1576	FR/DE - No email history recorded desktop and web client.
GROW-1580	22.1 Licensing change (perpetual v22.0 premium) should be backed out
AMA-270	Categorization: Implement categorization UI within campaigns
AMA-271	Categorization: Implement categorization UI within templates
AMA-284	Categorization: Backend Support For Categorization for Campaigns
AMA-285	Categorization: Backend Support For Categorization for Templates
AMA-286	Categorization: Backend Support For Categorization for Landing Pages
AMA-340	WalkMe: Covid-19 Banner
AMA-342	R&D: DNS check for custom domain before allowing a user to change in UI
AMA-350	Update UI on survey Report
AMA-352	Create or edit timezone to show British Summer Time (BST)
AMA-359	Update messaging on pro tier when users copy pre-built campaign with decisions
AMA-363	All pop-ups default (enter) to the positive (confirm) button
AMA-322	Survey Report
AMA-327	Move Captcha Label Above Text Box
AMA-329	Pop-up UI Fixes
AMA-332	Export Transactional Data
AMA-346	Survey Report - Export to PDF
AMA-386	Account Home Subscription Information
AMA-389	Add landing page icon to 'Blank Landing Page' System Template

Version 22.1
Update 3

Issue Number	Description
GROW-1629	Cannot write documents via chrome
GROW-1654	Out of memory when opening Act! (sometimes immediate)
GROW-1667	Word-crush error on notes/histories/activities
GROW-1704	Cannot set-up Outlook integration when using a shared database over a network
GROW-1706	Outlook – Add-in address book reconcile async get contact thread limited to 100 seconds
GROW-1710	Outlook Add-in - expired token does not auto refresh
GROW-1744	Update preferences to follow the admin preferences for the user
GROW-1761	DE - Office integration - Quick Attach button Translation

Version 22.1
Update 2

Issue Number	Description
GROW-1513	Finalize preferences for Outlook/Google Integration
GROW-1605	Outlook: Add verbiage on password dialog
GROW-1609	Move the ReconcileAddressBook to be non-blocking for addin load on non-first startup
GROW-1611	Outlook addin - Get new contacts from Act! API without Outlook restart
GROW-110	BETA - Outlook Add-in - Tab Stops when adding a Contact via Quick Attach (As the Contact does not exist in your database) are not in the correct order
GROW-176	Opening an email history with an attachment opens the email in an editable state in Outlook.
GROW-219	TS - APFW - Search function in Attach to Act Contacts not working correctly.
GROW-221	TS - APFW - Email Invitation not sent while creating an activity.
GROW-302	Address Books - ACC reports address book removes itself if Outlook is launched before SQL can start
GROW-373	When attaching an email using 'Attach to Act! Contacts' that was sent via Mail Merge the email history settings are ignored.
GROW-475	Inbound emails do not record if Outlook is closed when using an Exchange Server.
GROW-476	LC " FR/CF/DE APFW " All the tool tips in Outlook Add-Ins are not translated to French/German.
GROW-583	LC- Truncation issue occurs on the change database dialog
GROW-660	TS - Opening Act! address book from within new email will cause Outlook to freeze.
GROW-681	Outlook Integration - Associating an activity in Outlook with Act returns message 'this application was created using an unlicensed version of Infralution Virtual Tree'
GROW-682	Beta - Outlook Integration - Creating Email Invitations from a To-do, Gives error "Unable to display Outlook Meeting dialog due to the error: "The object does not support this method.""
GROW-718	LC - DE - Missing Translation in Email System Setup Outlook Address Books - Add/Edit dialog
GROW-723	Inconsistency in When Act! Needs to Be Run as Admin
GROW-809	Chrome- Clear Activity cause a full screen refresh.
GROW-826	TS - APFW - Cannot change settings of phone field via define fields in web.
GROW-829	LC-CF-APFW: Check box is not aligned with the text "Remember username" in APFW login page.
GROW-830	TS - APFW - Add Selected to Group is Greyed Out when "Tagging All" from a lookup.
GROW-846	TS - APFW/APC - Activities not showing in calendar in their timeslot if show banner is selected.
GROW-848	TS - APFW - Advanced Queries where value contains '+' don't work.
GROW-850	TS - Events not showing in week and day calendar view in APFW.
GROW-851	APFW - Activity duration default not being used when creating a history.
GROW-852	TS - APFW - Spaces removed from phone number when using Freeform format.
GROW-856	TS - APFW - Reset not working in Customise Columns in Chrome.
GROW-861	TS - APFW - 'Delete' option is still available to Standard users without that permission
GROW-869	Notes/Histories reports show HTML encoding for Notes/Histories created in desktop client.
GROW-870	Chrome - The label of "Up" button is changed on Divisions tab after add a new field on Company Layout.
GROW-871	TS - APFW - Deleting an activity from the task list removes all colours
GROW-872	Chrome-Primary fields cannot be automatically copied from the secondary contact when promote a secondary contact.
GROW-873	APFW-Lookup Contacts- The Company List unable to display company lookup sets correct name.
GROW-874	TS - APFW - Unable to view details or accept an activity on behalf of another user.
GROW-876	Selecting Contact from Act! Address Book in Outlook does not record history.
GROW-879	APFW - History and Notes tabs need loading indicators
GROW-881	APFW - Decimal places options are greyed out in define fields in Chrome.
GROW-882	TS - APFW - Creating a follow-up activity does not associate with Opportunity automatically
GROW-883	APFW - The console is not aligned in the Opportunities Detail View
GROW-1232	APFW - Outlook Addin - Deleting multiple contacts in Act! requires multiple reopens of Outlook to correct Address Book.
GROW-1341	APFW - Print - Print window blank
GROW-1355	APFW - Unable to change email history settings in Outlook Add-In with 64-bit office
GROW-1406	APFW - Google Sync - All Emails get recorded against My Record.
GROW-1439	AFW - Outlook Address book - Integration - After uninstalling the Act Web integration (v22.0 or earlier) some Reg keys are left behind and still generate an address book
GROW-1489	Google web Integration - Email sync - Emails are only pulled into Act Web by manual sync. Scheduled sync does not pull emails in.
GROW-1517	Outlook Add-in - On first load not all dropdowns have a list of options available when using Act! Desktop Client
GROW-1518	APFW - Outlook Addin - Preferences not saved on 2nd change on initial opening of Outlook.
GROW-1539	Activity text is changed to white after creating an activity
GROW-1540	When entering lots of text in a new History the final line is cut off and scroll bar doesn't display correctly.
GROW-1551	If there are no opportunities within a specific Process/filter, the sales pipeline graph does not update
GROW-1555	APFW - DE - Secondary Contacts window is corrupted.
GROW-1559	Outlook - Addin - Restricted user able to use Addin for some features
GROW-1560	APFW - Deleting an activity causes an aoi file to be downloaded in Chrome.
GROW-1584	Prompted to enter password on opening Outlook even if Outlook integration with desktop is not setup.
GROW-1588	OutlookAddin - Preferences for email recording set via Act do not transfer through to the Outlook Addin.
GROW-1601	FR - Translation - Email integration setup - Step 7/9
GROW-1602	Windows - Pad file picker dialog Object Reference error if "database" key is missing from OutlookAddressBooks
GROW-1603	HTML coding in histories tab when customising columns
GROW-1607	Outlook Addin Truncation - V22.1 various Outlook translation items
GROW-1612	Outlook Add-in - Attach to contacts does not allow sort
GROW-1613	Perpetual - Marketing automation tab should not check for API on perpetual serial numbers
GROW-1614	Perpetual - AMA tab duplicates when navigating between different views
GROW-1615	Outlook Addin - Preferences set in Outlok Addin, are not reflected in Email System Setup Wizard.
GROW-1618	Creating new fields causes alias names to be lowercased
GROW-1619	Outlook - Upper case characters in email address (from Act!) prevent matching
GROW-1620	ACT Integration - Schedule Automatic Synchronization text is squished, appearing to miss spaces between words
GROW-1622	Outlook Integration - .aoi files persist after execution
GROW-1625	ACT Integration - Tab indexes in incorrect order when specifying Act! credentials
GROW-1627	Outlook Addin - Exclude my record option always excludes if contact email is upper case
GROW-1628	Groups/Companies lists should be sorted
GROW-1629	Cannot edit or write documents via chrome.
GROW-1632	APFW/Cloud: Unable to manually attach a document when using a chromium based browser
GROW-1636	Outlook Addin - The 'Exclude My Record' preference for Sent emails only displays correctly after Outlook restart.
GROW-1637	DE/FR - Outlook integration preferences - Truncation of text in the Outlook integration preferences.
GROW-1641	DE - Office integration - Quick Attach button Translation
GROW-1646	APFW/Cloud - Notes displaying with RTF formatting or not displaying at all
GROW-1651	The Synchronise Now button is only active on the first launch of Outlook
GROW-1653	Some users experience preferences not loading in the addin
GROW-1658	Can not add back 'Regarding and Details' once removed from customize columns
GROW-1678	Unable to print calendar view in Cloud

Version 22
Update 4

Issue Number	Description
GROW-1157	Text defaults to Times New Roman when editing an existing item with the new RTF control
GROW-1154	AFW - Note/History created in Web Client and viewed in desktop does not display text under the Regarding column
GROW-1082	TS - System out of memory exception in various areas of v22
GROW-1056	History List “Regarding” column displays in “Times New Roman” font
GROW-1055	History Tab - Details are cut off or not displayed in "Regarding and Details" field, "Details" field is totally blank
GROW-1053	Font Preferences not respected when creating Activity
GROW-1050	Windows HTML editor - Carriage returns are treated like paragraphs instead of line breaks
GROW-911	Regarding & Details shows HTML coding when exported to Excel
GROW-888	Cannot edit activity details after viewing details and clicking cancel.
GROW-645	APFW Mobile - Act.Web.Controls.Grid.GridHelper' does not contain a definition for RTFtoHTML
GROW-547	Outlook Email History Recording does not insert line breaks when reviewing the message in Act!
GROW-118	Preview Pane displays additional spacing when viewing a Note/History in Desktop that was created in web
GROW-1166	Outlook - Activities - Sending Activity Email invitations, adds HTML code to the email
GROW-1156	AFW - Clearing Activity with notes text appears in the History list formatted in Times new Roman
GROW-1155	AFW - Notes/History created in Act Web do not display correctly in Desktop Client and use the incorrect font
GROW-895	When clearing an activity the 'details' font defaults to Verdana Size 16
GROW-864	Times New Roman font used for 'system changes' history item
GROW-917	FR/DE - Localised dictionaries not identifying correctly spelled words

Version 22
Update 3

Issue Number	Description
GROW-165	Mac-Chrome: The Add/Remove Contact From Company button truncation
GROW-482	LC - DE/CF - IIS prompt in English when installing update 2
GS-2192	Notes/History reports showing markup
GROW-15	Starfish: Start Starfish Demo Import Job in Asyncronous Mode to Return a Response When Complete
GROW-923	Update 3 Deployment
GROW-322	TS - Activities - Unexpected font-size changes in the Activity editor
GROW-509	History - Contact History: Only 'Details' displayed in 'Regarding & Details'
GROW-820	New Notes and Histories add additional lines of spacing at the bottom of the record
GROW-842	APFW - Cannot schedule Follow Up for activities with details if created in desktop version of Act!
GROW-860	APFW - Attempting to clear activity causes a logout.
GROW-869	Notes/Histories reports show HTML encoding for Notes/Histories created in desktop client.
GROW-888	Cannot edit activity details after viewing details and clicking cancel.
GROW-1030	APFW - IE - Welcome page/Insights don't load.

Version 22
Update 2

Issue Number	Description
GS-2227	Drill down on the Pipeline chart returns Bad Request when using Web API
GS-2225	APFW - Welcome page does not display after logging out and back in until after a page refresh.
GS-2211	Network sync won't work for AMA tokens
GS-2207	APFW - Manager user and below unable to record emails.
GS-2195	Cloud - Cannot add documents to Contact using Chrome and then get logged off.
GS-2191	RTF with two spaces gets converted to 'Â' instead of '&nbsp'
GS-2190	Small font on rtf editing (8pt)
GS-2188	Printing dialogue is showing a blank page when rendering
GS-2186	Notes/Histories reports show HTML encoding for Notes/Histories created in desktop client.
GS-2184	Right click for RTF editor displays no menu - Keyboard shortcuts allow copy and paste
GS-2180	The My Open Opportunities section on the Welcome Page shows Opportunities for All Users
GS-2169	Change add/remove in elipse for left nav to modal
GS-2155	Welcome Page - Task List Chart doesn't refresh when changing from Upcoming to Past.
GS-2154	APFW - IE - Welcome Page - Task List chart gives errors if data present.
GS-2153	Welcome Page - Task List Chart displays wrong dates.
GS-2152	Truncation in Act! navigation bar when in Marketing Automation
GS-2144	Keyboard shortcut allows System Manager to add Note to Contact
GS-2143	APFW - The AMA data in the Campaign Results tab is not correctly aligned to column headers
GS-2138	APFW - Changes to Nav Bar using Add/Remove items are lost when clicking on other Nav Bar items.
GS-2136	ActWebHookMessengerService is not registered for 22.0 installs
GS-2125	Welcome Page - Locales - Welcome Links appear in English and go to English links
GS-2113	APFW - DE/FR/CF - Toolbar items missing in Opportunity Detail View.
GS-2106	WalkMe - Trial attribute & AcctID
GS-2095	Welcome page contains untranslated elements
GS-1936	JWT errors - prevent AMA conflict with Network Sync over Internet
GS-1877	APFW - A new blank company record is opened when using 'Create Company from Contact'
GS-1835	ISPA - Google - Two way sync causes the email address to be deleted for Contacts with blank email "Label" in Google Contacts
GS-1824	APFW - Layout Designer - Unable to delete items after opening the Properties Window
GS-553	LC - DE/CF/FR - Manage Subscription button leads to non-localized web page
GS-536	LC - DE - Help link for Feature Tours uses US redirect
GS-436	LC - FR/CF/DE - Act! Insight - Filters panel shows selections for Won/Lost in English
GS-132	TS - APFW - Layouts edited via APFW don't sync to remote databases.
GS-67	APFW - In Contacts there is a large gap on the tabs bar between User Fields and Timeline
GS-17	SDK - Re-assigning custom table does not update edit date

Version 22
Update 1

Issue Number	Description
GS-2140	NavBar Menu icon for customisation is not visible
GS-2148	APFW - Items missing from v22 update 1 package
GS-2196	Cloud - Chrome - Opening Reports Browser causes log out.
GS-433	Mail merge - Opportunities - Quotes are missing Products, when created on a US act v21.1
GS-1848	APFW - On Custom Table Nav Bar extends into window in IE.
GS-2122	APFW - GS-100 Regression Unable to manually add Outlook address book
GS-2124	Creating "address" field in define fields throws error
GS-2183	TS - Windows - HTML detail editor setting background color to white
GS-782	APFW - Outlook Add-in - When Creating an Activity and attempting to select a date on the mini calendar, it is truncated
GS-2134	User Management - Cannot remove Web API access Permission, from Manager Role User
GS-2200	Pro trial displays MyAct page instead of non-subscriber view
GS-2213	AFW - Chrome - Tools - Act! Email setup button has no effect
GS-2215	Email histories recorded as Subject and Message always display in desktop client as Times New Roman.

Version 21
Service Pack 1
Requires: Pro, Premium, Premium (access via web)

Issue Number	Description
GS-1505	Unexpected results running Act! without internet access
GS-1499	APFW- Message 'Object reference not set to an instance of an object' pops up after mail merge via Email
GS-1494	TS - Text entered into 'Details' on Contact Relationship tab appears as Webdings/Wingdings
GS-1487	LC- FR - Process list / Dropdown list needs translating
GS-1482	Licensing - CF - Activation wizard is untranslated
GS-1479	APFW - Download button does not work in E-mail preferences
GS-1478	Licensing - Online Activation button loads form for Offline Activation after applying update 5_3
GS-1240	APFW - Error: "An error has occurred on the server and has been logged. Please contact your administrator if this problem persists. " when going to Tools>Preferences>Activities in APFW
GS-1238	APFW - Layouts are not saving in Chrome Browser
GS-1237	Custom Tables - Deleting a Custom table causes errors creating New Custom tables or running Check and repair on Database
GS-1229	LC - DE/FR/CF - In Help > About, the Copyright information displays the year as 2017 for Desktop and Web
GS-1220	LC - DE/FR/CF - The prompt advising a Username must be an email address in Offline Clients is untranslated
GS-1213	Beta - APFW - Unable to delete History items (Contact/Group/Company/Opportunity)
GS-107	When synchronising Act! and Google a prompt advises Google Authorization has expired
GS-89	Beta - Outlook - Error "An unknown error occurred, error code: 0x80040154." when accessing Act Address book in Outlook
GS-59	AMA on RDB from apfw database using Web API / Act! Connect Link does not work
GS-43	Cannot activate if Proxy Server uses username/password authentication
GS-42	AD - Added Permissions are not removed when moving user to a new group
GS-27	Insights - LC - DE/FR/CF - Act! Insight Charts and view labels are untranslated
GS-25	APFW - IE/Chrome - Write menu options do not function as expected
GS-16	Outlook - Upgrading Act! to 21.x, "Record History of Received E-mails" is set the same as "Record History of Sent E-mails" in E-mail System Setup
GS-1474	LC - DE/CF/FR - no demo database deployed during installation
GS-1472	LC - "Global Toolbar Options" is in English in v21.0
GS-1236	Unable to create Activity from Outlook add-in when using Outlook 64 bit
GS-1235	LC - FR - APFW - Unable to add activity type in web (FR)
GS-98	APFW - LC - DE - Prompt to configure address book is untranslated
GS-91	BETA - LC - DE - Translation and truncation errors within the Contact Layout 1024 x 768
GS-76	AMA will not work on remote database setup to sync with 'Network Sync over Internet'
GS-66	LC - FR/DE/CF - Activation wizard 1st screen only partially translated
GS-65	LC - FR/CF - Enable Act! Emarketing is untranslated
GS-63	Licensing - LC - DE/FR - Trial expired notification is untranslated
GS-62	Licensing - DE/FR/CF Licensing Wizard is missing translations
GS-60	LC - EU - Dates displayed in Task List are formatted to use forward slashes not dots when using Windows DE
GS-46	LC - Dashboards appear in English, on German and French Locales
GS-45	LC - CF - NPS Survey in-product redirect is incorrect
GS-44	Enabling Act! Emarketing causes error 'The database cannot be accessed' when logging into Act!
GS-41	CF - Untranslated strings in Outlook Synchronisation Preferences window
GS-40	LC - DE/CF - Last Edited filters partly untranslated within Universal Search
GS-34	Cannot run Act! as normal user if registered as Admin
GS-32	LC - DE - Licensing - Act! Getting Started Resource Center hypelink is untranslated
GS-31	LC - Splash screen/Eula and Help About Act! says 2017
GS-30	LC - CF - Licensing - The Company field on the User Registration page has two text labels when completing an Online Activation
GS-29	LC - DE/FR/CF - Licensing - The "Name" text label on the User Registration page of the wizard is truncated
GS-28	LC - DE/FR/CF - APFW - Manage Activity Types window is untranslated
GS-22	LC - DE/FR/CF - Translation error in Email & Outlook Sync Preference wizard
GS-15	LC - DE/FR/CF - Licensing - The in-product link on the final page of the Licensing Wizard is incorrect
GS-13	BETA - LC - DE - The text label "Company" is incorrectly translated on the User Registration page of the Activation Wizard
GS-11	LC - DE/FR/CF - Enable Act Emarketing message untranslated
GS-9	LC - DE - Incorrect translation on Insight Graph
GS-1234	Beta - Groups/Opportunities/Companies - Unable to manually add a single contact
GS-99	Remove the APFW startup view prompt
GS-88	APFW - AMA - Clicking '+' on Campaign Results tab logs user out of database
GS-78	TS - APFW - Work week displays incorrectly if work week start and week start are the same day
GS-69	BETA - History Queue folder still being created
GS-1500	'Leave the activity on the Outlook calendar when an activity is cleared in Act!' doesn't work, the activities in outlook still can be deleted which is cleared in ACT! after synchronized
GS-26	LC - FR/CF - The Operator dropdown is untranslated when creating a Lookup
GS-19	Beta - APFW - Remote Database Synchronization is always disabled
GS-18	Outlook - Quick Attach "Action List" does not pop up, on Emails from Contacts NOT in Act!
GS-48	SDK - GetHistories on entity lacks null sorting overload
GS-33	LC - DE/FR/CF - Licensing - Wizard navigation buttons are untranslated
GS-24	AMA online check should not ping Google.com or Act.com
GS-23	LC - DE/FR/CF - APFW - Update button and information alt text is untranslated within Tools > Preferences > Activites
GS-20	AMA - EU - Assets Lead Form Telephone Number field is set to US format
GS-12	APFW - Error displays on log-on page as Async is not set to true in default.aspx
GS-1469	BETA - Unable to create new database fields as the dropdown list is blank
GS-1246	AMA does not load on APFW because of failed ping to act.com

Version 21.1
Update 4
Requires: Pro, Premium, Premium (access via web), Growth Suite

Issue Number	Description
GS-1771	Added support for the new and more restricted Google authorization scopes enforced for applications which have access to Google user data.
GS-657	APFW - Deleting a group then creating a history can cause user log out
GS-1671	Chrome for Mac - Creating a follow up activity can cause user log out
GS-1689	Google Chrome - Clearing an activity can cause user log-out
GS-1673	APC - Unable to log in if user is disconnected while database is locked
GS-1796	APFW - Outlook calendar sync includes all activities, even if they do not belong to the user
GS-1772	Regional settings with different decimal separators (e.g. Dutch) are not adhered to
GS-1810	Google Integration does not record email history

Version 21.1
Update 3
Requires: Pro, Premium, Premium (access via web), Growth Suite

Issue Number	Description
GS-550	LC - FR/CF - Activity Type elements not translated correctly
GS-1533	LC - DE/FR - Default language in install drop down does not match OS language
GS-587	LC - FR - Pipeline View button not translated
GS-582	Licensing - LC - DE/CF - Prompt to advise license expired/maximum number of installs has been reached is not translated
GS-567	LC – Splash screen is untranslated
GS-439	FR - The text displayed for the option to receive a notification when a contact does not exist in the database is truncated
GS-429	LC - CF - Act! Update Download Progress is not translated to French
GS-424	LC - DE/FR - The 3 Move Database wizards are not translated
GS-420	LC - CF/DE/FR - Title truncated on 3/3 in activation wizard
GS-419	APFW - LC - DE/FR - Pipeline View option on menu bar not translated
GS-416	Licensing - LC FR/DE/CF - 'Country' is untranslated
GS-415	FR - Some Pipeline View date filter options appear in German
GS-87	LC - DE - Customise menus and toolbars dialog contains truncated text
GS-1617	AMA Target not correct for DE/FR/IE
GS-14	LC - DE/CF/FR - No space between hyperlinked text and plain text in the Activation Wizard
GS-1571	LC - DE - The option for Contact Activity within the Lookup menu is incorrectly translated
GS-1570	LC - DE - The option for "By Example" in the Lookup menu is incorrectly translated
GS-826	Licensing - LC - DE/CF - Hyperlinks in trial expired prompt are incorrectly formatted
GS-608	APFW - French translations don't match Windows in New Activity Recurrence Tab
GS-556	LC-FR-APFW: The prompt box message in administrator is not localized in to French
GS-523	LC - DE/FR - Truncated text on Setup Assistant for WEB
GS-511	LC - DE - Missing Translation on Group Detail View Add Link (URL)
GS-509	LC - CF/FR/DE - APFW - Text truncation display on Contact -> Groups tab
GS-507	LC - FR - APFW - Truncation for the creating Note dialog
GS-505	LC - DE - Tooltip in Scheduling Preferences is not translated
GS-502	LC-FR/CF Truncation issue occur in Advanced Preferences dialog
GS-499	Licensing - LC - DE - The prompt to advise the trial has expired contains text which is truncated
GS-495	LC - DE - Missing Translation on Company Detail View Add Link (URL)
GS-475	LC - DE - Clear button was not translated in Export Wizard.
GS-452	LC -FR - Web login page shows an odd background icon
GS-450	LC - CF/FR APFW- Truncation issue occurred in Insert Note/New History dialog
GS-445	LC - DE/FR - Translation issue in mail merge wizard pages 1 and 5
GS-86	LC- DE/FR/CF - Dialog to edit multiple contact histories contains truncation
GS-74	LC - DE/FR/CF - Licensing - The in-product Resource Center Link points to the US
GS-73	LC - DE/FR/CF - Licensing - Country List on User Registration page is not sorted alphabetically
GS-543	LC - DE/FR - Truncation on Website Admin tool
GS-537	LC - BETA - DE - Installation Complete dialogue following upgrade is partially English
GS-526	Licensing - LC - DE - Misplaced underscore on "Weiter" button
GS-793	LC-FR/DE/CF Truncation issue occur in the outlook Automatic Synchronization schedule dialog.
GS-1588	APC - When syncing an Offline Client schema files are added to the desktop of the Users machine
GS-1559	APC Trials not activating features correctly
GS-1553	APFW - Activity Types Call, Meeting, To-Do, and Other produce an error on Pipeline View
GS-1530	APFW - Remote database sync set wizard has incorrect spellings
GS-1030	Chrome - Lookup - The entire dialog is gone when we click "No" button on the confirm dialog
GS-575	APFW Mobile - Copyright footer on home page for APFW mobile is 2017
GS-137	APFW - Chrome - Web Service Address dialog is truncated
GS-136	APFW - Opportunities - Days in Stage do not update in List view in web
GS-1624	APFW - System Manager role always applied to specific user names
GS-68	APFW - Edit > Replace Field, missing Record Manager option
GS-1603	APFW - Duplicate Note/History records created when clicking OK multiple times
GS-1567	Invalid characters allowed in the new remote database wizard
GS-1565	Back button in remote sync wizard does not work on last page
GS-859	APFW - Select Layout list does not have a scroll function, as it does in Desktop
GS-832	APFW - Activity Types window too small to display icon upload error
GS-804	Win/Web default layouts aren’t the same
GS-784	APFW - Prompts advising on number of incorrect connections allowed to the database
GS-645	APFW - Creating Remote Database via Web, with same name as main database, breaks sync
GS-344	APFW/Win - Error when creating email field with apostrophe in name
GS-336	APFW - Backslash at end of username prevents login via web
GS-325	APFW - Logged out of Web after deleting all contacts
GS-268	APFW - Cannot Delete records on history list with the delete key
GS-1628	APFW - Cannot create Quote from Opportunity via web
GS-93	APFW - Chrome - Password Policy window in System Manager opens with excessive empty space
GS-1600	APFW Admin tool - Correct inaccurate failure message when IIS is not running
GS-1057	APFW - "Unsupported Browser" Linked poorly
GS-1028	APFW- When replaced contents select Contact, click value does not response
GS-1019	APFW - No hotkey in the Schedule Activity
GS-968	Preference for activities should be "call completed" in web
GS-953	APFW: Manage Teams - Create Team - 'Team Membership (optional)' font is not to spec
GS-944	APFW - Customize Columns Dialog will not display by clicking Customize Columns from Tools menu
GS-349	APFW - Icon for Excel in task list is not aligned with other icons
GS-771	APFW - Unable to add a Note to multiple Contacts
GS-677	Licensing - Prompt displays with an unfriendly message if User clicks Refresh Activation with no Internet Connection
GS-129	Licensing - Inaccurate offline time calculation
GS-1563	Trial expired message mentions Act! Premium in Pro install
GS-830	Licensing - Options to Activate license in wizard are not greyed out when the product is activated
GS-829	Licensing - No prompt received to restart Act! after deactivating License
GS-828	Licensing - In the Activation Wizard the in-product hyperlink for "Act! Getting Started Resource Center" directs to the US
GS-774	Licensing - Misleading message when license exceeded
GS-773	Licensing - Incorrect product information displayed in Activation wizard
GS-768	Licensing - Option to Deactivate can be selected in trial mode when no serial number is present
GS-767	Licensing - When in trial mode the status in the License wizard advises your trial has expired
GS-607	Licensing - Within Help > About Act!... the "licensed to" information is missing
GS-197	Licensing - Help > About Act! window shows incomplete information
GS-194	Licensing - After deactivating a serial number, user registration data is not saved in new Licensing UI
GS-1554	Creating a Mail Merge to Microsoft Word from a Lookup does not insert a page break between the first two Contacts letters
GS-569	Outlook Integration - Create Act! Contact uses the 'To' email address instead of the 'From' email address of the selected email by default
GS-100	APFW - Unable to manually add Outlook address book
GS-1471	Google Preferences dialog appears after syncing outlook
GS-1595	Provide option to download Outlook integration on the Synchronize with Outlook menu
GS-786	Invalid link in the Act! Connect page
GS-746	Send vCard not correctly tied to security roles
GS-736	Act! Network Sync Service shows wrong version number
GS-721	Cannot set Act! insight as Startup view
GS-322	The Setup Assistant contains an option to convert v3-v6 databases
GS-1611	Unable to update database currency
GS-1560	Opportunity KPIs don't change with filter options
GS-127	New Contact button shows in Pipeline view in Opportunities
GS-167	Manage Add-ons window uses old icon
GS-72	Change wording on Custom Tables flag under Help > About
GS-998	There is no response after click Contact > Attach > Shortcut in the top menu toolbar
GS-996	Databases can not be opening if splash screen image is not found
GS-405	Company List view needs refresh to see newly promoted companies
GS-392	Goldmine import link needs updating

Version 21.1
Update 2
Requires: Pro, Premium, Premium (access via web), Growth Suite

Issue Number	Description
GS-269	APFW - Write Letter button not clickable in contact detail view
GS-446	APFW - Welcome page missing from left hand stack menu in new database in web
GS-572	APFW - Pipeline - Opportunities menu is not visible in the top menus when viewing Pipeline
GS-579	APFW - Activities-Cancelling a recurring activity delete prompt in IE still deletes the activity
GS-584	APFW - Notes from contacts show in opportunity notes
GS-1462	ISPA - Not all activity types selected in Sync Prefs sync to Outlook or Google (last type alphabetically doesn't sync)
GS-1511	FR - Online/Offline activation options are reversed
GS-1512	APFW - Navigating to invalid company by ID breaks the view
GS-1523	APFW - The Act! logo in APFW offsets the navbar to the right
GS-1526	LC – FR - License wizard untranslated after applying update 1
GS-1539	Opportunities - Act! becomes unresponsive when changing record manager on opportunity access
GS-1541	APFW - Import is always disabled
GS-1542	Upward_API_Streamer logic does not follow latest 21.0 update logic
GS-1548	Cannot create calculated fields in Opportunities

Version 21.1
Update 1
Requires: Pro, Premium, Premium (access via web)

Issue Number	Description
GS-1505	Unexpected results running Act! without internet access
GS-1499	APFW- Message 'Object reference not set to an instance of an object' pops up after mail merge via Email
GS-1494	TS - Text entered into 'Details' on Contact Relationship tab appears as Webdings/Wingdings
GS-1487	LC- FR - Process list / Dropdown list needs translating
GS-1482	Licensing - CF - Activation wizard is untranslated
GS-1479	APFW - Download button does not work in E-mail preferences
GS-1478	Licensing - Online Activation button loads form for Offline Activation after applying update 5_3
GS-1240	APFW - Error: "An error has occurred on the server and has been logged. Please contact your administrator if this problem persists. " when going to Tools>Preferences>Activities in APFW
GS-1238	APFW - Layouts are not saving in Chrome Browser
GS-1237	Custom Tables - Deleting a Custom table causes errors creating New Custom tables or running Check and repair on Database
GS-1229	LC - DE/FR/CF - In Help > About, the Copyright information displays the year as 2017 for Desktop and Web
GS-1220	LC - DE/FR/CF - The prompt advising a Username must be an email address in Offline Clients is untranslated
GS-1213	Beta - APFW - Unable to delete History items (Contact/Group/Company/Opportunity)
GS-107	When synchronising Act! and Google a prompt advises Google Authorization has expired
GS-89	Beta - Outlook - Error "An unknown error occurred, error code: 0x80040154." when accessing Act Address book in Outlook
GS-59	AMA on RDB from apfw database using Web API / Act! Connect Link does not work
GS-43	Cannot activate if Proxy Server uses username/password authentication
GS-42	AD - Added Permissions are not removed when moving user to a new group
GS-27	Insights - LC - DE/FR/CF - Act! Insight Charts and view labels are untranslated
GS-25	APFW - IE/Chrome - Write menu options do not function as expected
GS-16	Outlook - Upgrading Act! to 21.x, "Record History of Received E-mails" is set the same as "Record History of Sent E-mails" in E-mail System Setup
GS-1474	LC - DE/CF/FR - no demo database deployed during installation
GS-1472	LC - "Global Toolbar Options" is in English in v21.0
GS-1236	Unable to create Activity from Outlook add-in when using Outlook 64 bit
GS-1235	LC - FR - APFW - Unable to add activity type in web (FR)
GS-98	APFW - LC - DE - Prompt to configure address book is untranslated
GS-91	BETA - LC - DE - Translation and truncation errors within the Contact Layout 1024 x 768
GS-76	AMA will not work on remote database setup to sync with 'Network Sync over Internet'
GS-66	LC - FR/DE/CF - Activation wizard 1st screen only partially translated
GS-65	LC - FR/CF - Enable Act! Emarketing is untranslated
GS-63	Licensing - LC - DE/FR - Trial expired notification is untranslated
GS-62	Licensing - DE/FR/CF Licensing Wizard is missing translations
GS-60	LC - EU - Dates displayed in Task List are formatted to use forward slashes not dots when using Windows DE
GS-46	LC - Dashboards appear in English, on German and French Locales
GS-45	LC - CF - NPS Survey in-product redirect is incorrect
GS-44	Enabling Act! Emarketing causes error 'The database cannot be accessed' when logging into Act!
GS-41	CF - Untranslated strings in Outlook Synchronisation Preferences window
GS-40	LC - DE/CF - Last Edited filters partly untranslated within Universal Search
GS-34	Cannot run Act! as normal user if registered as Admin
GS-32	LC - DE - Licensing - Act! Getting Started Resource Center hypelink is untranslated
GS-31	LC - Splash screen/Eula and Help About Act! says 2017
GS-30	LC - CF - Licensing - The Company field on the User Registration page has two text labels when completing an Online Activation
GS-29	LC - DE/FR/CF - Licensing - The "Name" text label on the User Registration page of the wizard is truncated
GS-28	LC - DE/FR/CF - APFW - Manage Activity Types window is untranslated
GS-22	LC - DE/FR/CF - Translation error in Email & Outlook Sync Preference wizard
GS-15	LC - DE/FR/CF - Licensing - The in-product link on the final page of the Licensing Wizard is incorrect
GS-13	BETA - LC - DE - The text label "Company" is incorrectly translated on the User Registration page of the Activation Wizard
GS-11	LC - DE/FR/CF - Enable Act Emarketing message untranslated
GS-9	LC - DE - Incorrect translation on Insight Graph
GS-1234	Beta - Groups/Opportunities/Companies - Unable to manually add a single contact
GS-99	Remove the APFW startup view prompt
GS-88	APFW - AMA - Clicking '+' on Campaign Results tab logs user out of database
GS-78	TS - APFW - Work week displays incorrectly if work week start and week start are the same day
GS-69	BETA - History Queue folder still being created
GS-1500	'Leave the activity on the Outlook calendar when an activity is cleared in Act!' doesn't work, the activities in outlook still can be deleted which is cleared in ACT! after synchronized
GS-26	LC - FR/CF - The Operator dropdown is untranslated when creating a Lookup
GS-19	Beta - APFW - Remote Database Synchronization is always disabled
GS-18	Outlook - Quick Attach "Action List" does not pop up, on Emails from Contacts NOT in Act!
GS-48	SDK - GetHistories on entity lacks null sorting overload
GS-33	LC - DE/FR/CF - Licensing - Wizard navigation buttons are untranslated
GS-24	AMA online check should not ping Google.com or Act.com
GS-23	LC - DE/FR/CF - APFW - Update button and information alt text is untranslated within Tools > Preferences > Activites
GS-20	AMA - EU - Assets Lead Form Telephone Number field is set to US format
GS-12	APFW - Error displays on log-on page as Async is not set to true in default.aspx
GS-1469	BETA - Unable to create new database fields as the dropdown list is blank
GS-1246	AMA does not load on APFW because of failed ping to act.com

Version 21.0
Update 9
Requires: Pro, Premium, Premium (access via web)

Issue Number	Description
GS-1738	Change Google Mail integration to read only

Version 21.0
Update 7
Requires: Pro, Premium, Premium (access via web)

Issue Number	Description
D-08969	Improved security of automatic Outlook email attachment
D-09031	Marketing Automation - Check for internet access should not ping google.com
B-12484	Marketing Automation - Update API call to improve logon performance

Version 21.0
Update 6
Requires: Pro, Premium, Premium (access via web)

Issue Number	Description
D-04590	Blank mail merge fields don't collapse if there are two blanks together
D-08079	Merge mail fields don't collapse when blank
D-08220	Mail Merge to printer gives error message
D-08471	APFW - History filters reset when you navigate away from a page and return to it
D-08519	Mini calendar view only displays the first 5 users
D-08539	Mail Merge to email displays [[ACTFIELD_DELETE_ME]] for blank fields if the template contains text and at least one image
D-08663	APFW - Cannot open email attached as Subject, Message and Attachments
D-08677	Navbar customisations are lost after restarting Act!
D-08828	Autosave not working in Companies
D-08832	AMA - Dynamic Group membership does not work when criteria are saved
D-08837	DE/FR - In a new database all 1024x768 layouts are missing translations
D-08890	Mail merge - Email - Contact data is mixed up when two fields are placed on the same line and the first field is left blank
D-08923	Creating lookup of single contact from List View changes the Edit Date
D-08924	DE - Incorrect translation in window 6 of 9 (Record History of Received E-mails) of Email System Setup
D-08941	APFW - Web integration uninstall deletes WebAPIURL; install does not recreate value
B-12447	Add support for AU AMA server infrastructure
B-12482	AMA - Add support for Germany server
B-12003	APFW - Add record count to status bar in Contact and Company List views
B-12173	Windows - Allow 'Create Lookup' from multiple selected groups
B-12479	Re-purpose the 6 month survey to send an NPS survey

Version 21.0
Update 5
Requires: Pro, Premium, Premium (access via web)

Issue Number	Description
D-08836	SDK – Developer partners unable to debug application with new obfuscation
D-08785	Opportunities - Act! becomes unresponsive when changing Record Manager on an Opportunity
D-08791	Hangs creating opportunities if limited access is enabled
D-08817	APFW - Outlook Web Outlook integration missing dialog
D-08628	Outlook sending Emails using Alias, not email address, when creating Emails from Act!
B-12430	Improve logic to set API URL in remote databases
B-12398	Add support for AU AMA server infrastructure

Version 21.0
Update 4
Requires: Pro, Premium, Premium (access via web)

Issue Number	Description
D-08799	Licenses manually entered with dashes may not work with AMA
D-08798	Act! Reader utility no longer works with v21

Version 21.0
Update 3
Requires: Pro, Premium, Premium (access via web)

Issue Number	Description
D-08789	Licensing - some PCs produce an invalid Computer Key
D-08770	AMA API redirect does not work for HPPs
D-08782	Incorrect Currency Displays in New Databases

Version 21.0
Update 2
Requires: Pro, Premium, Premium (access via web)

Issue Number	Description
D-08670	AMA Advanced Query doesn't work in Web
D-08692	Remove Marketing Automation from Act! Pro
B-12323	Introduce new Act! licensing component (replaces Protexis licensing)

Version 20
Service Pack 1
Requires: Pro, Premium, Premium (access via web)

Issue Number	Description
D-07967	APFW - Re-opening the same activity increases the details font size
D-07966	APFW - Creating an activity with new lines removed the line breaks
D-07965	APFW - Activity Lists are not refreshing after Deleting an activity causing logouts. IE only.
D-07963	TS - APFW - Creating contact with activity tab displayed causes logout
D-07949	Resolve Telerik security vulnerability CVE2017-11317
D-07941	BETA - APFW - Contacts slow to load if large volume of history entries
D-07938	Act! Insight Doesn't Work with Password Policy - UK Version Only - APFW
D-07898	Message ‘There was an error writing to the pipe: The pipe is being closed. (232,0XE8).’ Pop up after mail merge via email.
D-07839	LC - FR/CF -Truncation issue occurs in the first and fifth page of ’Copy/Move Contact Data‘
D-07612	TS - APFW - Columns not sorting on Notes/History tabs of Opportunities.
D-07564	AEM - Call List page missing scroll bar
D-07558	TS - Lookup -> related pane drop down does not redraw after expanding and contracting
D-07543	Lookup - Companies -> Zip code... menu option not localized
D-07387	Global Tool bar turns black when making changes

Version 20.1
Update 9
Requires: Pro, Premium, Premium (access via web)

Issue Number	Description
GS-1771	Added support for the new and more restricted Google authorization scopes enforced for applications which have access to Google user data.

Version 20.1
Update 8
Requires: Pro, Premium, Premium (access via web)

Issue Number	Description
B-12324	Introduce new Act! licensing component (replaces Protexis licensing)

Version 20.1
Update 7
Requires: Pro, Premium, Premium (access via web)

Issue Number	Description
D-08363	APFW Office integration - Quick attach no longer working in 20.1 update 6
D-08355	Recurring activities sync when outside sync range, and can duplicate on subsequent syncs
D-08283	Premium Plus serial numbers do not update seat count
D-08282	Option to ‘Exclude My Record from History’ on sent emails is not localized
D-08280	New Outlook ‘quick action’ features to manage unattached emails are not localized
D-08295	Users are not sorted when "Hide inactive users" is selected
D-08284	Option to ‘Exclude My Record from History’ on sent emails not staying selected
D-07661	FR - APFW - The reports list page is truncated

Version 20.1
Update 6
Requires: Pro, Premium, Premium (access via web)

Issue Number	Description
D-04587	FR- APFW - Task list view/ Activity Tab - Edit and Delete links are truncated
D-04588	FR- APFW - History list / Tab - Edit and Delete links are truncated
D-04589	FR- APFW - Notes Tab - Edit and Delete links are truncated
D-05105	TS - FR - Text Overlaps Button Edges When Deleting Contacts.
D-05305	TS - When creating a History item and selecting the Type as Other, the follow up button on the local install is greyed out, however it remains active on APFW.
D-05314	TS - Rescheduling a recurring activity with attachment does not create a rescheduled activity.
D-05316	Windows - Companies - Update linked fields messaging was not updated for "update linked fields" button
D-05338	LC - DE– Browse button is truncated on Save Copy As dialog
D-05488	LC - CF - Truncation in emarketing profile
D-05583	LC-FR-“Post” should be “Code postal” on Contact Detail View.
D-05698	LC–FR-On the Copy/Move Contact Data page, the text can’t be showed fully.
D-05699	LC–FR-On the “Reset Menus and Toolbars” truncation
D-05720	LC-DE- The selection box of “Opportunity (select one)” is misaligned in Act! Emarketing--Webpage dialog.
D-05828	Two same hotkeys “Alt + S” appear in the “Schedule Activity” box.
D-05933	Chrome-User Log out automatically with an error message occurred after using “Attach File…”.
D-06020	LC-FR-APFW: Truncation display on the Activity part on contact detail view
D-07016	Chrome – Dashboard – The activity cannot be deleted when we select “delete all activities in the linked series”.
D-07029	LC-FR-APFW: There should be more space between these buttons and the dialog frame
D-07084	TS - Relate Contact Window cannot be resized.
D-07131	LC-FR: Truncation in Email System Setup Outlook Address Books page
D-07280	TS - Act! Network Sync Service Update refers to Act! Update
D-07326	Lock/Unlock filter slider text needs to be centered as it's topmost currently
D-07367	TS - APFW - DE - Spelling error in Emarketing Opt Out menu.
D-07468	Space needed for easier reading Monthly contact limit
D-07478	Unable to connect to sync server error is incorrect
D-07578	APFW - The “Send At” field displays blank in the “Next Scheduled Email Campaign” section
D-07640	TS - APFW - Defunct 6 month survey appears
D-07653	TS - APFW - Error in Application when trying to change password when 'User cannot change password' is enabled.
D-07675	White icons of ‘Product Reports’ & ‘Opportunity Reports’ appear in New Report dialog.
D-07733	The ‘Favorite’ icon was changed from icon to text after resetting the Columns in the contacts List View.
D-07747	TS - APFW - Deleted Activities in IE do not disappear from list without refreshing page
D-07818	APFW - Calculated fields allow blank if set before choosing "calculated" as field type
D-07824	APFW - Activities - Schedule for dialog displays current user instead of "created by"
D-07828	LC - DE/FR/CF - Pro Welcome Page isn't directed to the correct regional page.
D-07837	Act! Update package (20.0 u5) references ACT2000
D-07838	TS - APFW - Unable to filter task list by keyword in IE.
D-07840	No scrollbar when creating calculated field with long formula
D-07841	TS - APFW - The advanced query open window doesn't always close in IE11.
D-07842	TS - Unable to delete a complete activity series in IE.
D-07843	TS - APFW - When using the 'replace' option when importing into APFW, information that is not being imported is removed from the record.
D-07851	TS - APFW - Company activities tab showing all activities after lookup in IE.
D-07865	TS - APFW - Standard Users unable to create secondary contacts if 'Delete Records' permission removed.
D-07884	TS - APFW - Able to create a remote database from another remote database via Web.
D-07917	LC-DE- Truncation issue occurred on Emarkting Overview.
D-07937	TS - APFW - Attempting to delete an in use opportunity stage gives misleading error.
D-07955	DE - Act! Notification message contains truncated text
D-07979	TS - APFW - Removing a field from a database when included in a 'customised columns' selection causes a logout
D-07985	LC-DE/CF/FR: The help descriptions of all charts are not translated into German or French.
D-07999	TS - APFW - Logged out of web or error message after adding a document to a new contact
D-08000	TS - APFW - Alarms window not appearing after a session times out
D-08040	TS - Old databases open in 20 without needing to update
D-08061	LC - CF/FR –Truncation issue occurred in Select Contacts dialog.
D-08065	LC_FR/DE/CF Truncation issue occurred in Act! Update Details dialog.
D-08071	LC – CF/FR Truncation issue occurred in Contact Merge Options dialog when import database.
D-08080	APFW - IE - Selecting "delete all occurrences" of recurring activities still only deletes one
D-08082	LC-DE Truncation issue occurred on the ‘Create, edit, or delete drop-down lists’ dialog.
D-08084	LC – CF/FR Truncation issue occurred in Opportunity Graph Options dialog.
D-08085	LC – DE/CF/FR APFW - Truncation issue occurred in Opportunity Pipeline Options dialog.
D-08086	TS - ISPA.exe runs at 100% CPU on TS environments.
D-08089	LC – CF ‘Share’ button is not translated to French on Open/Share database dialog.
D-08095	LC-FR/CF/DE – Translation issue occur during the creation of custom tables.
D-08097	LC – FR/CF/DE ‘Delete local preferences’ prompt box is not translated to French/Germany.
D-08098	LC – FR/CF/DE Some contents are not translated to French/Germany in Map Entity Fields page for Custom Tables.
D-08100	LC – FR/CF/DE Translation issue occur in Customize Columns dialog for Custom Tables.
D-08101	TS - APFW - History Result incorrect when sending an aem campaign via Web.
D-08103	TS - Email address from Outlook contact is used instead of email address in Act!.
D-08110	LC – FR/CF/DE The prompt box name – ‘Custom Tables’ is not translated to French/German.
D-08111	LC-FR/CF/DE – The contents of all prompt boxes are not translated to French and German when edit a record in the custom table.
D-08113	LC – FR/CF/DE - Truncation issue occurs in Mail Merge Wizard (7 of 7) dialog when mail merge by E-mail.
D-08115	TS - Upgrading Pro Databases to Premium 20.1 does not always update the Product Tier correctly.
D-08118	LC-DE Truncation issue occurred for ‘This contact is dynamically included in the groups listed below’ on the ‘Dynamic Groups Membership’ dialog.
D-08123	LC – DE/CF/FR The ‘company field’ is overlapped by the field selection box in Define Fields dialog.
D-08124	LC – DE ‘Browse…’ button is wrapped in Import List Items dialog.
D-08129	TS - History has no line break after the Regarding field in preview pane
D-08135	TS - APFW - Unable to schedule an activity series in Chrome when one of the activities is in the past.
D-08151	APFW-Custom Tables-Create a 2 Number fields and a Calculated Numeric field, using the Number fields, in Custom table via APFW gives errors
D-08153	APFW - Custom Tables - Creating a Field in Custom Tables before creating a custom table logs user out of APFW
D-08154	APFW - Custom Tables - Editing a custom table calculated field gives an error.
D-08155	APFW - Custom Tables - Cannot edit custom table field name.
D-08158	APFW-Custom tables-Clicking on Picture field in Custom table Layout Designer for Web gives error
D-08162	APFW-Custom Tables-Create 2 Picture fields in Custom table and add an Image in each of the fields via APFW, last Image added, overrides both fields
D-08167	APFW - Custom Tables - Industry Template Library option is unresponsive
D-08170	Custom Tables-Creating a Calculated field, based on Numerics, does not validate formula.
D-08200	TS - Web Info tab - Open Browser link uses IE and not default browser
D-08201	LC-FR : Missing translation for “Address” in Contact detail view.
D-08209	Pressing keyboard shortcut Ctrl+F5 when viewing AEM in Act! causes an error: Object reference not set to an instance of an object.
D-08224	Custom Tables - Calculated fields on Custom tables, break Schema export
D-08231	Deleting Series causes popup for delete recurring activity
D-08236	(Chrome) Warning in activity series doesn't let you continue
D-08260	Groups tree doesn't stick when navigating away
B-12006	Add Documents tab option to save selected file locally
B-11493	Add ID/Status to the Create Act! Contact dialog in Outlook
B-11766	APFW - Left align the big button menu
B-10890	APFW - Managing opportunity processes to use same terminology as windows
B-12011	APFW - Reduce Act! icon file size
B-12007	Contact column should display by default on Group and Company history tab
B-12009	Display preferences tabs on two rows
B-12012	Enable 'Look for' field in list views by default
B-12010	Move Lookup > Favorites further down the menu
B-12008	Remove inactive paging controls under the calendar task view
B-12038	SDK - Add event where a contact, group or company is added to an opportunity
B-12036	SDK - Add events where opportunity total is modified or recalculated
B-12037	SDK - Add events where relationship is added to a contact
B-12035	SDK - Add open and close events for the layout editor
B-12039	SDK - Provide consistent event for LayoutLoaded
B-12034	SDK - Record Created events are inconsistent or missing
B-11646	Update Act! Notification text to point at our 'What's Fixed' KB
B-12021	Allow 'Create Lookup' from multiple selected companies (Windows Client)
B-12001	APFW - version numbers displayed should match windows client
B-12057	Add preference to only attach histories to contact and NOT my record on auto-attach histories.

Version 20.1
Update 5
Requires: Pro, Premium, Premium (access via web)

Issue Number	Description
D-08102	Using email attachment type 'Email subject, message and all attachments' also adds the email to the history details.
D-08075	When opening an email in Outlook from history, the respond options are missing and it's editable.
D-08052	Unable to schedule database sync.
D-08049	Chrome - New password dialog for "Update Outlook Integration" causes refresh in Chrome and never downloads integration.
D-07998	APFW - Entire contents of email shows in regarding and details column of histories.
D-07996	Address book error appears when sending emails immediately following Act! install.
D-07634	Navigation pane - lookup menu allows input of any data in field name.
D-08132	Using new web Outlook Activity Sync (via API) fails with non-US regional settings

Version 20.1
Update 4
Requires: Pro, Premium, Premium (access via web)

Issue Number	Description
D-08077	Allow history creation for emails sent from a user of this database to another user setting not respected.
D-08024	APFW - Custom Tables - Error trying to move individual columns using Customize Columns
D-08013	Outlook Sync can only sync a maximum of 6 activity types
D-07992	APFW Mobile fails to show calendar entry in list, day or month views
D-08015	Quick Attach window shows a previously unattached email.
D-08052	Unable to schedule database sync
D-08049	Chrome - New password dialog for "update outlook integration" causes refresh in Chrome and never downloads integration
D-08047	APFW - Specific Custom Tables schemas don’t load layout
D-08036	Insight API token call is synchronous and it slows first time APC logons
D-08055	Premium Plus license check can lead to degraded performance
D-08003	APFW - Outlook contact and calendar sync fails

Version 20.1
Update 3
Requires: Pro, Premium, Premium (access via web)

Issue Number	Description
D-07977	Unable to mail merge to email using TPL template
D-08027	Shared v20.0 database cannot be accessed until db upgrade is run locally

Version 20.1
Update 2 (included in Update 3)
Requires: Pro, Premium, Premium (access via web)

Issue Number	Description
D-08037	AWA error during installation
D-08038	APFW - Mail merge fields not populated when viewing sent ADT template via Outlook

Version 20.0
Update 10
Requires: Pro, Premium, Premium (access via web)

Issue Number	Description
GS-1771	Added support for the new and more restricted Google authorization scopes enforced for applications which have access to Google user data.

Version 20.0
Update 9
Requires: Pro, Premium, Premium (access via web)

Issue Number	Description
B-12379	Introduce new Act! licensing component (replaces Protexis licensing)

Version 20.0
Update 7
Requires: Premium (access via web)

Issue Number	Description
D-07975	APFW - Creating contact with activity tab displayed causes logout

Version 20.0
Update 6
Requires: Premium (access via web)

Issue Number	Description
D-04427	APFW - Contacts slow to load if large volume of history entries
D-07948	Resolve Telerik security vulnerability CVE2017-11317

Version 20.0
Update 5
Requires: Pro/Premium/Premium (access via web)

Issue Number	Description
D-07771	FR/DE - Insight charts show months in English
D-05340	FR/CF - Some unlocalized text display on a new database
D-07724	FR/DE - Truncation in Delete Recurring Activity dialog.
D-07769	FR - Freeze columns functionality not usable
D-07728	APFW - Login page is not localized
D-05606	APFW - DE/CF the word browse is untranslated after clicking add document
D-07034	FR/DE - APFW: Contact Report can’t be created successfully
D-07774	FR/DE - AEM top menu not localized in APFW
D-07757	APFW - DE/CF there is no response after clicked the login button on APFW login page
D-07776	FR/DE - Call list columns show English when populated
D-07811	DE - Text Cut off on Insight button
D-07807	FR/DE - Add Chart button missing text in Insight

Version 20.0
Update 4
Requires: Pro/Premium/Premium (access via web)

Issue Number	Description
D-07651	Insight does not load if WebAPI is on a different domain
D-07632	Windows - History dialog - scroll bar does not appear when text is longer than allocated space
D-07607	APFW - Act Icon is still Blue on Chrome tab
D-07652	Deleting an activity should change edit date

Version 20.0
Update 3
Requires: Pro/Premium/Premium (access via web)

Issue Number	Description
D-07585	Act! Insight currency is always dollars
D-07589	APFW - AEM loading performance improvements
D-07596	AEM - Overview screen does not display correctly on all screens.
D-07257	Windows - Closing Act! while AEM views are loading can result in crash
D-07513	Various Swiftpage emarketing features give an object reference error
D-07577	When startup view is Contact Detail, no longer goes directly to MyRecord.

Version 20.0
Update 2
Requires: Pro/Premium/Premium (access via web)

Issue Number	Description
D-07406	Unable to register Act! Pro
D-07556	'Contact' and 'Share With' columns can't be added to any list views

Version 20.0
Update 1
Requires: Pro/Premium/Premium (access via web)

Issue Number	Description
D-05438	Changes to history recording on individual emails is ignored.
D-05763	APFW - IE11 - The Alt+L keyboard shortcut is invalid on the "Schedule Activity" page.
D-05808	APFW - Mail Merge > There are no attachment in the received email after sending with the attached document.
D-07309	AEM - Call List loading contacts in batches of 200, missing last batch
D-07487	APFW - Group Name lookup returns all groups.
D-07504	v20 UI - Display issue with dropdown to select lookup field in navbar
D-07509	Insight: On lookup section - Related Tasks "Print Current Screen" is not working
D-07514	APFW - AEM - thumbnails being loaded over HTTP when accessing web via HTTPS
D-07524	APFW - Server Error message displays on Emarketing page after log on AEM.
D-07537	APFW - Cannot remove a document added to the Documents tab
D-07261	LC - Days in Stage fields missing from LC layouts
D-05605	LC - APFW - CF/FR/DE - Text truncation displays on Contact Access tab.
D-05969	TS - LC - Message when upgrading to v19 about new rep2 reports.

Version 19
Service Pack 2
Requires: Pro/Premium/Premium (access via web)

Issue Number	Description
D-05863	APFW - Rich text created in web or windows do not display correctly on the other
D-05855	Act! Address Book Type missing because MAPISVC.inf is in wrong location.
D-05849	The new database can’t be created when we install SQL Server 2012 Standard.
D-05843	APFW - Dates filter-The Dates filter for tabs decreases once each time you click it
D-05839	APFW - Issue with Shift Click multi-selecting in alarms window
D-05837	User can’t use the feature of Emarketing properly.
D-05835	APFW - Edit-> Replace Field: The entire page is refreshed automatically after clicked the 'Cancel' button.
D-05830	APFW - Chrome - Relate Contact - two scroll bars in the bottom two "relate contacts" drop-downs
D-05827	Chrome - Schedule activity from non-activity-related main views causes full screen refresh
D-05826	Chrome - Schedule activity from Dashboard view causes full screen refresh
D-05825	Chrome - Schedule activity from Task List view causes full screen refresh
D-05824	Chrome - Schedule activity from Company detail view causes full screen refresh
D-05823	Chrome - Schedule activity from Group detail view causes full screen refresh
D-05821	APFW - Hide inactive users is not a global setting for Calendar "Select Users"
D-05816	APFW - IE11 - The toolbar of RTF is partially covered by gray area after unchecked the “Add Details to History” option.
D-05810	APFW - Create Company From Contact Greyed Out in IE.
D-05808	APFW - Mail Merge>There are no attachment in the received email after sent an email with the attached document.
D-05801	APFW - Set the Act and Outlook calendar synchronization between each other, Outlook calendar cannot be synchronized to the Act!
D-05799	HPP's need to be able to add more than one subscription serial number on a machine
D-05798	APFW - copying image into note from MS word makes it impossible to save note and causes logout
D-05795	The Act! Application need reboot continuously and cannot be installed successfully.
D-05794	BETA - Act for Web Installation sticks in a reboot loop.
D-05785	BETA - C++ Failed to install error.
D-05784	APFW - Outlook mailbox contacts cannot be synchronized to Act!.
D-05783	APFW - Cannot sync Outlook with APFW installed via IS 2016
D-05781	APFW - Call activities cannot be synchronized to outlook calendar
D-05780	APFW - Synchronize Calendar: 1-way: Sync Act! to Outlook>Advanced Preferences> Select type, I selected the type that did not sync to the Outlook calendar.
D-05779	APFW - “Synchronize Calendar: 2-way: Sync Act! and Outlook with each other” settings cannot take effect.
D-05774	APFW - Opportunities List View export to excel, there is no data in the excel table.
D-05772	APFW - IE11- The “Private” layout not aligned with the button box in the Record History dialog box.
D-05765	APFW - Opportunity detail view: The control of Probability do not display properly
D-05760	Changing the type of an activity when scheduling sets all dates and times to 'undefined'
D-05758	On the "Act! Diagnostics" Dialog box, the “Change Time Zone” feature still can be used even if we input wrong password for the database.
D-05757	On the "Act! Diagnostics" dialog box, an error pops up after clicked “SQLDiagSnapshot” or “SQLDiagMonitor ” button on the “Server-SQL Diagnostics” page.
D-05756	On the "Act! Diagnostics" dialog box, an error pop up after clicked “Server Configuration Manager” button on the Server-Server Security page.
D-05755	The “Apply” and “Cancel” button doesn't display after clicked the “Server Settings” button.
D-05754	The introduced place can be edited and the password can’t be changed after clicked “Reset SQL Password” button.
D-05750	Outlook sync history log sporadically deleted during syncs
D-05749	Need new licensing SKU for 19.2 premium/web perpetual
D-05745	The “Next” button can’t be clicked when click back to the previous page.
D-05739	APFW - The words “Automatically update this field without prompting the user” displays non-English language in Update Field page.
D-05728	APFW - New Contact retains Documents tab contents.
D-05725	End User License Agreement- The End User License Agreement displays previous version information.
D-05710	APFW - Clicking on email address in detail view of contact in Chrome v57 does nothing.
D-05707	APFW - Multi Select drop down missing bottom item from list.
D-05695	APFW - Error messages in Event Viewer show username and password in plain text.
D-05692	The default value of “Campaign Date” is not “Last 30 days”.
D-05685	APFW - Chrome - Manage Users - Unable to retain user as a contact when select retain this user’s contact detail after click “Delete User”.
D-05683	APFW - Write>Email message not working in Chrome
D-05682	API no longer validates Business Care entitlement
D-05677	APFW - After multiple incorrect login attempts don't get error saying database will be locked for x minutes.
D-05676	APFW - Error when creating drop down list.
D-05672	APFW - Alarms not appearing after closing tab with alarms window open.
D-05671	APFW - Chrome - Define Fields - The Created Calculated field dialog returns to Home page automatically when click “OK” button in the “Validate Formula” dialog box.
D-05670	Outlook Integration will fail when Act! run as admin and Outlook open and not run as admin
D-05647	APFW - Able to create a remote database starting with numbers
D-05646	Layout selector prefixes all layout names with "Basic Contact Layout"
D-05643	APFW - Unable to schedule activities if not viewing own calendar in Chrome.
D-05632	APFW - Manager Users cannot unlock/lock database via web.
D-05619	Outlook Activity Sync Deletes Calendar entries from Act!
D-05617	Opt-outs not setting back to false when Download Campaign history
D-05603	Copying and pasting an activity causes an object reference error
D-05602	Act.Outlook64.service should not run on 64 bit machines with 32 bit office
D-05581	Missing column label in Copy Contact Data
D-05573	APFW - When using Edit > Replace, OK button doesn't become active if info pasted into the box.
D-05552	19.1 - Copyright is still 2016 in mobile client.
D-05545	APFW - Sort order on Opportunity list is not maintained on second and subsequent pages.
D-05536	Note preview remains when switching to a company with no notes
D-05517	Prem - Alarms - Some cleared timeless activities are displaying alarms after upgrade to 19.0
D-05516	Prompted to install 'Web API' instead of 'Act Connect Link' at end of Premium install.
D-05468	Social Updates tab gives error on Facebook.
D-05462	APFW - Going to Detail View from a Lookup resets the lookup.
D-05458	Colour Schemes in Act!.
D-05453	APFW - Logged out of database when entering a note after running a report.
D-05358	APFW - Cannot Delete or Duplicate Opportunities in List View
D-05315	APFW - Logging onto APFW with a space as the User Name gives an infinite login display
D-05313	Unable to add new opportunity after changing Weighted Total decimal places.
D-05308	Clicking default checkbox when setting up outlook email makes error pop up
D-05264	Database left locked after closing Tools>Define using 'x' in Chrome.
D-05164	Date and Time information display incorrectly when Export Task List to Excel
D-05133	Original Scheduled date in Schedule Activity dialog is truncated
D-05109	APFW - Chrome - Advanced query from first value does not show operators
D-05050	Installer - Installer does not detect SQL 2016 Standard is installed
D-05005	Spelling error on dialog notifying when no Smart Tasks available
D-04984	APFW - Reports containing German characters in the name do not run
D-04934	APFW - Calendar - Monthly - Navigating with the Arrows does not (always) refresh the Calendar View Correctly
D-04901	APFW - Calendar view - New session reverts to monthly view
D-04789	Chrome - Select the item of “Dates” on Task List page cause a full screen refresh.
D-04767	APFW-When the Company menu is expanded, the Update Linked Contacts menu option isn't grayed out.
D-04741	Chrome - Close a schedule Activity dialog cause a full screen refresh.
D-04733	Chrome - Opportunities - “Adding/Editing a Note record” causes a full screen refresh
D-04730	Chrome - Opportunities -“creating a new activity” causes a full screen refresh
D-04725	Chrome - Opportunities - Add / Edit Product causes a full screen refresh
D-04724	Chrome - Contacts - Add/edit a relationship causes a full screen refresh
D-04723	Chrome - Delete a secondary contact record causes a full screen refresh
D-04717	APFW - Contact - History Tab -- retain data from another contact when creating a new contact
D-04705	Chrome - Contact - History Tab-Editing a history record cause a full screen refresh.
D-04702	Chrome - Contact - Activities Tab-Create new activity cause a full screen refresh.
D-04657	Alarms Dialog - Customer reports Snoozing large numbers of alarms does not work.
D-04641	Facebook page on web info tab coming up with error.
D-04636	Chrome - RTF Toolbar Font Size control sets size to max - cannot reset or change to other values.
D-04599	Missing a space between ''calendar" and "to" on the Advanced Preferences dialog of Synchronize Calendar
D-04405	UK - Registration Wizard localization error - changes "Statement" to "Countyment"
D-04141	APFW - Different Alarm Snooze options between Web and Software client.
D-04092	Images in templates show as attachments when merged through v18
D-03998	APFW - Chrome - When creating a new note, shows multiple fonts as default.
D-03899	Activity Icons - Custom Activity Icons default to Paperclip Icon
D-03890	Activity Icons - Custom Activity Icons default to Black background.
D-03875	Option to hide Universal Search box is ignored after restart of Act!
D-03751	APFW - Advanced Query - Save icon Stretches when leaving value field
D-03569	APFW - Chrome - Customize Column options pop up window is not opened in dashboard
D-03467	APFW - Record History - The behaviour of font and size dropdown selection is not functioning properly
D-03466	Chrome: Record History - On clicking upon 'Theme fonts and Size' dropdown two scrollbars getting displayed
D-03465	Chrome: Record History - Spell check icon is missing
D-03462	Reports - IE10/IE11 - Tabs and options are not the same as in chrome browser for contacts & Gross Margin
D-03461	Reports - IE10/IE11 - Tabs and options are not the same as in chrome browser for Pipe line and sales
D-03460	Reports - IE10/IE11 - Tabs and options are not the same as in chrome browser for histories
D-03459	Reports - IE10/IE11 - Tabs and options are not the same as in chrome browser for Groups
D-03458	Ultrawebgrid-Reports - IE10/IE11 - Tabs and options are not the same as in chrome browser for opportunities
D-03457	UltrawebGrid-Reports - IE10/IE11 - Tabs and options are not the same as in chrome browser for company
D-03315	Calendar shrunk in Reports -> Contacts Reports, calendar size should be same for From and To fields
D-02671	An Error pops up when click save button after removed contact activities tab.
D-02585	KB link in installer error message is incorrect - points to Sage link
D-02582	Calendar banners overlapping.
D-02521	APFW - IE11 - Dashboard: Truncation occurred about OK and Cancel button at the bottom of the filter dialog.

Version 19
Service Pack 1
Requires: Pro/Premium/Premium (access via web)

Issue Number	Description
D-04775	TS - APFW - Groups/Companies tab not updating when move through contacts.
D-04898	LC - TS - APFW - Work Week Calendar shows current day as first day of the week.
D-04899	LC - TS - APFW - Cannot change work week viewed using the mini calendar.
D-04924	LC Update Windows Clients with 19.0 EULA - All regions/tiers/languages
D-04925	LC Update Web Client with 19.0 EULA - All regions/languages
D-04931	LC - Update installers with 19.0 Branded Graphics - All tiers/languages
D-04950	LC - APFW - CF - AEM - Send Email Campaign dialog = Untranslated Strings
D-04952	LC - APFW - DE - AEM - Send Email Campaign dialog = Untranslated Strings
D-04968	LC - APFW - DE - AEM - Main Pane in Browsers = Untranslated Strings
D-04969	LC - APFW - CF - AEM - Main Pane in Browsers = Untranslated Strings
D-04976	LC- APFW - DE - Menu bar doesn't show at the top.
D-04989	LC -AEM - incorrect branding on Send Email Campaign confirmation dialog
D-05036	TS - German Silent installer installs English version
D-05038	LC - APFW - DE - Browsers missing Top Menu bar.
D-05179	Pro/Premium/Web (Windows) - Installer does not reliably install .net 3.5 during SQL install - causing install/setup failiures
D-05218	LC - TS - When updating Linked Company / Contact Fields, messaging shown has been changed
D-05295	LC - DE - Truncation in Companies' Contacts Tab Add/Remove Contacts dialog
D-05294	LC - DE - Truncation in Manage Priorities dialog
D-05293	LC - DE - Truncation in Manage Resources Dilaog
D-05291	LC - DE - Truncation in Conflict Alert dialog
D-05289	LC - DE - Truncation - ?
D-05286	LC - DE - Truncation in Outlook Sync Preferences dialog
D-05285	LC - DE - Truncation in Outlook Integration Preferences
D-05284	LC - DE - Truncation in Outlook integration Preferences Sync Contacts Tab
D-05283	LC - DE - Truncation in Google Integration Preferences
D-05281	LC - DE - Truncation in Mail Merge Wizard
D-05280	LC - DE - Truncation in Mail Merge Wizard Select Template page
D-05279	LC - DE - Truncation in Mail Merge Wizard Select Contact page
D-05278	LC - DE - Truncation in Email Setup Wizard E-Mail page
D-05275	LC - DE - Truncation in Email Setup - Editor page
D-05274	LC - DE - Truncation in Email Setup - Attach to Act! Contacts page
D-05273	LC - DE - Truncation in Email Setup - Activity Invitation page
D-05272	LC - DE - Truncation in Google Sync History Options
D-05270	LC - DE - Truncation - Mail Merge Wizard
D-05267	LC - DE - Truncation in Opportunity Graph Options dialog General Tab
D-05352	LC - DE - Truncation occur on Emarketing Log On dialog
D-05351	LC - FR/CF-Truncation on Quick Print-Set Option-Header/Footer Option page
D-05343	LC - DE - Truncation - "evaluation" line on registration screen wraps and cuts top and bottom out of lines
D-05336	LC - DE - Truncation - Search Button multiple areas
D-05329	LC - FR/CF/DE - Truncation display on Tools -> spelling dialog.
D-05328	LC - DE - Truncation - Quick Print - Portrait mode selection
D-05325	LC - FR/CF/DE - Copyright information is not translated.
D-05442	LC - FR/CF -Truncation in Manage Resources Dialog.
D-05448	LC - FR/CF- Truncation occurs on Filter Activities dialog
D-05415	LC - DE - Truncated text in the Set Password Dialog
D-05392	LC - DE - Truncation of "Updating" text in Synchronizing Contacts Preferences
D-05423	LC - DE - Truncated text on Edit Internet Link
D-05424	LC - DE - Truncated Text in Remove Old Data
D-05426	LC - DE - Truncated text Middle Name
D-05418	LC - DE - Truncated Text in Custom Layout Settings
D-05419	LC - DE - Truncated text on Calendar > Activity Preferences
D-05441	LC - FR/CF - Text truncation display on File > Print > Options dialog.
D-05420	LC - FR/CF - An error display when upgrades the prior-version demo database.
D-05445	LC - FR - Delete confirmation dialog button size
D-05447	LC - DE - Truncated text in Import Assistant
D-05372	LC- DE/FR/CF - APFW - Messy code occur when manage permission on Add Permissions dialog
D-05460	TS - “Object Reference not set to an Instance of an object” when attempting to send an email campaign in AEM.
D-05464	LC - DE - Unable to install Premium on German OS, Win 10, Win 7
D-05470	TS - APFW - Cannot attach a file to a history in Chrome.
D-05475	LC - DE - Truncated text on Copy/Move Contact Data
D-05522	19.1 LC & IE anywhere product codes for licensing
D-05495	LC - Update Windows Clients with 19.1 Branded Graphics - All tiers/DE/CF/FR
D-05509	LC - Update Web client with 19.1 Copyright Statement - All tiers/DE/FR/CF
D-05508	LC - Update Windows Clients with 19.1 Copyright Statement - All tiers/DE/FR/CF
D-05519	LC - DE/CF/FR - Missing translation on Installation Screen "Create Installation..."
D-05526	LC - Installer throws dialog boxes which require clickthrough
D-05502	LC - Update installers with 19.1 Branded Graphics - all tiers/DE/FR/CF
D-05492	LC - Update Web Client with 19.1 EULA - DE/FR/CF
D-05498	LC - Update installers with 19.1LC EULA all tiers/DE/FR/CF
D-05501	LC - Update Windows Clients with 19.1 EULA - All tiers/DE/FR/CF
D-05561	LC - DE - CD Browser for Premium does not contain Act! Connect Link feature
D-05562	LC - FR - CD Browser for Premium does not contain Act! Connect Link feature
D-05563	LC - CF - CD Browser for Premium does not contain Act! Connect Link feature
D-05537	Installer - Signatures not consistent across all tiers
D-05546	TS - Act network sync service shows wrong version number.

Version 19.2
Update 4
Requires: Pro/Premium/Premium (access via web)

Issue Number	Description
D-07750	Performance affected by large amounts of rows in the database preferences table
D-07752	APFW - Notes/History font size not displaying correctly in tab list or preview pane

Version 19.2
Update 3
Requires: Pro/Premium/Premium (access via web)

Issue Number	Description
D-07200	32bit Act.Outlook.Service.exe shows as 64bit in description. Email histories are not attached.
D-07075	APFW - Editing an Email Sent History via web, deletes the detail section.
D-07223	Chrome-Only Company field updated in Contact details page after changed all linked fields in company details page.
D-07224	APFW - Activities added in Chrome do not save information on details tab.
D-07228	APFW - Line breaks show as double spaced when creating new note/history/activity
D-07074	APFW - Logged out of APFW when trying to send AEM campaign with AEM not signed in.
D-07130	APFW - AEM - accounts without call lists reloads continuously
D-07218	APFW - Automatic logout when click E-marketing in the left navigation pane.

---

Version 19.2
Update 2
Requires: Pro/Premium

For information regarding Issues fixed in this update, refer to the following knowledgebase article:

Information regarding the release of patches to resolve issues when using Act! with Outlook 2016 and Office 365

---

Version 19.2
Update 1
Requires: Pro/Premium/Premium (access via web)

Issue Number	Description
D-04092	Images in mail merge templates show as attachments when sent via email (resolved for Outlook 2010 users only).
D-05469	Social Updates - LinkedIn tab not working.
D-05959	Chrome - Details entered on a scheduled activity are not saved after clicking OK on the General or Recurrence tab.
D-05968	History detail background colour not displayed in desktop application.
D-06006	Chrome - APFW login button disabled if credentials are saved.
D-06008	APFW - Specific RTF formatting in activity or history details causes logouts
D-06009	APFW - No response when clicking ‘Send an Email Campaign’, ‘Manage My Account’ or ‘Manage Sender Profiles’.
D-06010	APFW - Notes/Histories detail foreground colours not displayed in tab list or preview pane.
D-07012	Windows - vCard import does not extract city, state, zip, or country
D-07014	Chrome - Chrome v59 menu options or dialogs using window.open() method open in a new browser tab
D-07046	Windows - Emarketing - AEM Basic accounts get notification when navigating to emarketing page

Version 19.1
Update 7
Requires: Pro/Premium/Premium (access via web)

Issue Number	Description
D-07426	Error messages in Event Viewer show username and password in plain text

Version 19.1
Update 6
Requires: Pro/Premium/Premium (access via web)

Issue Number	Description
D-07200	32bit Act.Outlook.Service.exe shows as 64bit in description. Email histories are not attached
D-07223	Chrome - Only Company field updated in Contact details page after changed all linked fields in company details page

---

Version 19.1
Update 5
Requires: Pro/Premium

For information regarding Issues fixed in this update, refer to the following knowledgebase article:

Information regarding the release of patches to resolve issues when using Act! with Outlook 2016 and Office 365

---

Version 19.1
Update 4
Requires: Pro/Premium/Premium (access via web)

Issue Number	Description
D-07014	Chrome - Chrome 59 menu options or dialogs using window.open() method open in an new browser tab
D-05700	Out of Memory Errors and Red Crosses in Act!
D-05680	Email History Queue Task becomes unresponsive - emails aren't attached as histories (improves handling of the service and history queue)

Version 19.1
Update 3
Requires: Pro/Premium/Premium (access via web)

Issue Number	Description
D-04092	T/S - Images in templates show as attachments when merged through v18 ***Addresses defect for Office 2010 users only***

Version 19.1
Update 2
Requires: Pro/Premium/Premium (access via web)

Issue Number	Description
D-05619	Outlook Activity Sync Deletes Calendar entries from Act!
D-05638	APFW - Scan for duplicates causes logout
D-05517	Cleared timeless activities no longer cleared after update

Version 19.1
Update 1
Requires: Pro/Premium/Premium (access via web)

Issue Number	Description
D-05427	LC - DE/FR/CF - An error display when open demo db on environment with office 2010 installed
D-05541	LC - Outlook 2010(64bit) -Cannot sync activities from Outlook to Act!.
D-05577	LC - DE - Missing report templates when trying to open a new report

Version 19.0
Update 7
Requires: Pro/Premium

For information regarding Issues fixed in this update, refer to the following knowledgebase article:

Information regarding the release of patches to resolve issues when using Act! with Outlook 2016 and Office 365

---

Version 19
Update 6
Requires: Pro/Premium/Premium (access via web)

Issue Number	Description
D-04092	T/S - Images in templates show as attachments when merged through v18 ***Addresses defect for Office 2010 users only***

Version 19
Update 4
Requires: Pro/Premium/Premium (access via web)

Issue Number	Description
D-04444	LC - DE - Global Toolbar hard line is too long.
D-05292	LC - DE - Truncation in Schedule Activity Availability Tab
D-05288	LC - DE - Truncation - Activity Series Templates
D-05287	LC - DE - Truncation in Preferences Email & outlook Sync tab
D-05277	LC - DE - Missing Transalation and Truncation in Email System Setup Outlook Address Books page
D-05317	TS - APFW - Word addin cannot generate history if act.Web.OutlookWebServiceAddress is defined
D-05356	LC - FR/CF - Truncation display on “Manage Contact Sync Sets” dialog.
D-05346	LC - DE - Truncation - Copy Move Contact Data Dialog
D-05341	LC - DE/FR/CF- Truncation occurs on Filter dialog
D-05339	LC - FR/CF-Text truncation on set password dialog
D-05334	LC - DE - Truncation - Setup Assistant
D-05332	LC - DE/FR/CF - Unlocalized when select database in Outlook Synchronization Preferences Dialog
D-05401	LC - DE - Truncated and hidden text on "Record not found" query dialog
D-05405	LC - DE - Truncated text in Relate Contact dialog
D-05406	LC - DE - Truncated text on Save Copy As
D-05414	LC - DE - Truncated text in Outlook Sync preferences
D-05390	LC - DE - Truncated text in Activity Reminder
D-05421	TS - Error: "Object reference not set to an instance of an object" when attempting to create/edit/write (other template) using the Act! Word Processor
D-05399	APFW - Timeout closing connections after timeout period even if active
D-05417	TS - 64-bit Outlook crashes when trying to send an email (Office 365)
D-05373	Outlook addins - buttons in toolbar do not sync contacts or calendar in 64-bit Office
D-05397	TS - APFW/APC - Create new contact with Relationships tab selected causes logout
D-05375	LC - DE - Truncation on Preferences > Admin
D-05413	LC - DE - Truncated text on Browse button when adding Address Book to Email Setup Wizard
D-05394	LC - DE/FR - The user list is not saved after adding user in Manage Sender Profiles dialog

Version 19
Update 3
Requires: Pro/Premium/Premium (access via web)

• Fixes an issue where Mail Merge would fail to function after Update 2 is applied.
• Fixes an issue where new Report format (.rep2) files would not appear for databases not located on C: drives.

Version 19
Update 2
Requires: Pro/Premium/Premium (access via web)

Issue Number	Description
D-05342	Error in act.outlook64.service when installed on non-english OS
D-05363	APC - Outlook Integration "Cannot access a disposed object" on second contact sync

Version 19
Update 1
Requires: Pro/Premium/Premium (access via web)

Issue Number	Description
D-04352	Customer issue - Mail Merge performs sporadically.
D-04510	APFW - Act.Integration crashes when sending activity invitations
D-04653	TS - Syncing a recurring activity to Outlook creates one extra ocurrence.
D-05122	TS - Outlook Contact Sync doesn't adhere to the defined sync set
D-05156	APFW - Contact Sync throws “Cannot access a disposed object” Error for office 64bit outlook
D-05299	TS - When using the "E-mail Document" button, the path of the attachment is showing in the name of the attachment in Outlook
D-05256	Calendar Invite displays "Object reference not set to an instance of an object" error
D-05251	APFW - Act.Integration is crashing when trying to open preferences (32 bit machines)

Version 18
Service Pack 2 (includes Update 1)
Requires: Pro/Premium/Premium (access via web)

Issue Number	Description
D-04544	ActDiag - Clear Out Licences not working
D-04592	APFW - Trial mode web.config entries contain unsecure references to buy now
D-04518	TS - APFW/APC - Returned to login screen when switching between companies.
D-04533	TS - APFW - Custom date range option is missing from web task list/history list when using Chrome.
D-04677	Premium CD Browser needs to refer to Act! Connect Link.
D-04551	TS - APFW - Contact Record Creation Options not honoured when creating contact from company.
D-04532	TS - APFW - Export to Excel in Opportunities not exporting correct list.
D-04562	TS - APFW - Cannot multi select on history list.
D-04610	Upgrade installation - Unable to Open Act when upgrading from 18.1 to 18.2
D-04632	Pro installation follows with a prompt to install the Web API.
D-04633	Web API prompt verbiage references Marketplace.
D-04674	Update package for Premium doesn't install Act Connect Link.
D-04676	AU Premium demo requires update after install.
D-04413	Groups - Lead capture Tab - Rename "Lead Capture" Tab to " Web forms" in Windows and web for Int Eng, FRE, CFR, DE
D-04480	Do not allow more than one subscription serial in Act!
D-04634	Need translated URLs for the new Act Connect page logic.
D-04556	TS - APFW - Notes Tab not refreshing when creating a new contact
D-04297	TS - Opportunities slow to save after upgrade to v18.
D-04515	APFW - Opportunity Lookup icon is disabled
D-04530	TS - APFW - Selecting custom date range just shows today.
D-04531	TS - APFW - Attempting to set a custom date range causes APFW to hang in IE.
D-04542	TS - APFW - Second opportunity being created when adding product to an opportunity in Chrome if done from the drop down menu.
D-04541	TS - LC - Applying changes made in Preferences gives Object Reference error
D-04645	Manage Users -Web API permission display name is " ||Permissions_MAX64=Web API Access|| "
D-04513	LC - WEB - After selecting a Favorite Report, the lower grid blanks out.
D-04523	APC - IE11 - Non-Secure content prompt for IE11 when navigating to APC Logon page
D-04524	APC - IE11 - Non-Secure content prompt for IE11 when navigating to Opportunity List View
D-04525	APC - IE11 - Non-Secure content prompt for IE11 when navigating to Group List View
D-04527	Web - Default Web Info links need to be secure.
D-03909	APFW - Calendar- Cleared Activity Preference Set To Grey, but Showing Strikethrough
D-04640	TS - APFW - Unable to grant calendar access using Chrome.
D-04652	TS - APFW - Cannot delete entry from drop down list in Chrome.
D-02506	APFW - IE11 - Define fields: The size of vertical scroll bars needs adjust in calculated define fields dialog.
D-04416	TS - APFW - 'Location' field missing from customise columns on activities tabs.
D-04667	Creating a Contact from a Company takes user elsewhere.
D-04678	Selecting a Contact from the Group tab goes to the first contact in the list.
D-04679	APFW - Selecting a Contact from the Company tab goes to the first contact in the list.
D-02748	Move DB retains a duplicate copy of supplemental files in original location
D-02664	History is not be generated after make some changes to the calculated field when the calculated field history generator is enabled.
D-04620	Emarketing - Object reference Error when trying to use AEM with expired token.
D-04276	LC - German - Export Wizard has funky button overlap.
D-02665	User defined activity type cannot display in History List -> Types filter -> "Activity Histories".
D-04666	LC - APFW - The prompt of Web API installation is untranslated in French, French-Canadian, and German
D-04474	Using VCR Arrows and then peforming a browser refresh refreshes to another contact in the lookup.
D-04672	LC-DE- Web- Menu bar doesn't show at the top
D-02719	SAPM: Start Time Field Set to Server Timezone for Follow Up Activities
D-02700	SAPM: The previously selected criteria cannot be removed after deselecting previously selected criteria and saving the group.
D-04448	ACC - Performance - actApplication_CurrentOpportunityChanged fires multiple times
D-04560	TS - Default filters in Opportunities show 'None' for stage instead of 'All'
D-04648	TS - APFW - Tools > Customise Columns doesn't work in Opportunities list view.
D-04659	TS - APFW - Clicking to create a new Opportunity refreshes the current Opportunity view.

Version 18
Service Pack 1
Requires: Pro/Premium/Premium (access via web)

Issue Number	Description
D-04085	Web - Relationship details box size is too large, requires scroll bars.
D-03782	APFW-Dashboard- Deleting the same activity from different browsers doesn’t show a proper error message
D-03913	Framework error on Exiting Act
D-04161	APFW - Calendar - mini calendar always uses the server date and time for the mini calendar funtions
D-04206	APFW - Calendar Recap list - Any Calendar view - Recap item link will not open the related activity.
D-04164	APFW - Cannot tab out of County field when creating a new contact.
D-04193	APFW - Can't select a contact from the task list if the contact's name is blank.
D-04218	APFW:An warning message pops up when trying to Send to Act a note, history, or activity.
D-04217	Scratchpad Web needs branding update
D-04184	APFW - Activity text colour is not displayed in task list on web.
D-04238	APFW - Calendar - Any view - Timezone Inconsistencies
D-04146	APFW - Chrome - Session Timeout does not present "Continue" dialog and creates redirect loop
D-04115	TS - Define Sync Set button doesn't work when downloaded from Act For Web.
D-04233	APFW - Navigating to Calendar View logs off user not running on English language Windows OS.
D-04180	Web - Write Letter generates error when using Act Word Processor
D-04226	APFW - Chrome mostly - startup preferences aren't honored if you close the browser.
D-04210	APFW - When "Daily Calendar" is selected as the start-up view , it is displaying monthly view calendar instead of Daily view calendar
D-04188	Open Database dialog deformed on FR/CF
D-04235	Blank mail merge fields don't collapse if there are two blanks on the same row.
D-04293	APFW - When encountering a Notes details field with invalid characters, Web Clients are logged out.
D-04230	MOBILE - Cannot dial phone number containing country code since it is not preceded by "+" sign
D-04213	Notifications download message is confusing.
D-04284	CF - Registration Wizard page 4 has untranslated text.
D-04194	DE - LC - Exporting calculated fields causes an error in the export wizard.
D-04303	Create contact while opps tab is open crashes APFW
D-04191	TS - Dropdown value not saved - Windows
D-03682	MOBILE - After clearing text in search field, scrolling in any view is disabled on iPhone with iOS 9
D-04414	Web - Internal Server Error 500 after upgrade to 18.1 from 18.0
D-04365	TS - APFW - No scroll bars when adding an opportunity to companies.
D-04337	BETA - Web API installation is not localised
D-04324	CF- LC - Clear Activity View has display issues.
D-04317	CF display issues -Emarketing View
D-04346	CF - translation change needed for Include sub Groups on Group List.
D-04319	APFW - Opportunities - Email button brings in the wrong email address
D-04318	TS - APFW - Images in a layout get put to the front after upgrading a DB from v17.1 to v18.
D-04353	German -Scheduler Wizard has two pages with display issues.
D-04359	BETA - DE - Some Company tabs not translated
D-04336	DE - Update CD Browser Links.
D-04335	FR - Update CD Browser Links.
D-04351	German - Kontakte synchronisieren view has a couple display issues.
D-04374	BETA - DE - Manage Subscription option uses US redirect
D-04370	BETA - Lookup of Favourite Contacts locks the Contact Detail view
D-04402	T/S - APFW - IE only - Can't select item from Alarms dialog list.
D-04349	TS - Cannot set a default value on selected fields.
D-04345	TS - Lookup displays correct number, but incorrect groups from a lookup
D-04103	T/S - APFW - No scroll bar in Alarms window.
D-04338	BETA - FR - Alarms dialogue 'show/hide more details' text overlaps button
D-04341	BETA - FR - Scheduling dialogue text to use a banner is truncated
D-04342	BETA - FR - Open database dialogue buttons are truncated
D-04369	BETA - DE - Manage Add-ons has untranslated buttons
D-04361	BETA - DE - Contact Layout 1366 x 768 not translated
D-04356	German -Sync panel Wizard Home has display issues.
D-04357	German - Two Remote Create pages have display issues.
D-04355	German -Update Salutation dialog has display issue.
D-04360	BETA - DE - Up button when viewing divisions or subgroups is too small for text
D-04404	Minor upgrade needs to check for slipstreams.
D-04388	APFW - Can't Log In To Web On German Upgrade
D-04430	German - Preferences > Act! E-mail Editor button truncation issue.
D-04395	German - Preferences > Act! E-mail Editor truncation issues.
D-04393	German - Preferences > Calendar & Activities > Calendar Preferences dupe line issue
D-04394	German - Preferences > General> Salutation Preferences display issues.
D-04311	TS - Selecting multiple Companies in Company List view, or Groups in Group List, does not populate contact emails when selecting Write > Email message
D-04166	Call List - Last updated field is using UTC +7 when using time and now users profile settings
D-04196	APFW - Cannot multi-select on task list.
D-04220	TS - Unable to create new layout tab with a name that has already been used.
D-04224	Win - If the user has not verified their primary AEM email address, Send an Email Campaign will throw an Obj Ref Error, not a friendly message.
D-04189	French Nav Bar defaults to scrunched up.
D-04237	New In-product URLs Required for the Act! Connect View
D-04290	Per Andrew change text color in navbar for better contrast
D-04066	APFW - Timeless activities not displayed in calendar view.
D-04292	APFW- Chrome - Add selected to Company/Group/Delete selected contact do not function.
D-04354	German - Registration Wizard Info page has display issue.
D-04363	BETA - DE - Preferences dialogue has a number of truncations
D-04371	BETA - DE - Calendar preferences contains Monday twice
D-04364	BETA - DE - Truncation in various menu options

Version 18.2
Update 6
Requires: Pro/Premium

For information regarding Issues fixed in this update, refer to the following knowledgebase article:

Information regarding the release of patches to resolve issues when using Act! with Outlook 2016 and Office 365

---

Version 18.2
Update 5
Requires: Act! Pro, Act! Premium, Act! Premium (access via web)

Issue Number	Description
D-04092	Images in templates show as attachments when merged through v18 ***Addresses defect for Office 2010 users only***

Version 18.2
Update 4
Requires: Act! Pro, Act! Premium, Act! Premium (access via web)

Issue Number	Description
D-05027	Web Client - Activities 'Scheduled with' did not navigate to the correct Contact
D-05028	Web Client - History List Contact Links do not navigate to the correct Contact
D-05029	Web Client - Search Results Contact Links do not navigate to the correct Contact
D-05030	Web Client - Calendar displayed "date here" instead of the proper date
D-05031	Web Client - Cannot change work week viewed using the mini calendar
D-05032	Web Client - Work Week Calendar shows current day as first day of the week.
D-04922	Licenses now support more than 500 seats
D-04941	Saving Preference changes would fail in German, French, and French Canadian products

Version 18.2
Update 2
Requires: Act! Pro, Act! Premium, Act! Premium (access via web)

Issue Number	Description
D-04873	Invalid ChartFX Gauges License error on dashboard component
D-04297	Opportunities slow to save

Version 18.1
Update 5
Requires: Act! Pro, Act! Premium, Act! Premium (access via web)

Issue Number	Description
D-04872	Invalid ChartFX Gauges License error on dashboard component
D-04692	Opportunities slow to save

Version 18.1
Update 3
Requires: Act! Premium (access via web) SP1

Issue Number	Description
D-04192	TS - APFW - Dropdown value not saved to database
D-04319	APFW - Opportunities - Email button brings in the wrong email address
D-04371	DE - Calendar preferences contains Monday twice
D-04487	APFW - Contact List View Customize columns does not function
D-04493	CF/DE Web - Add Document button doesn't work.
D-04495	CF-Preferences- Untranslated line on Calendar Preferences
D-04496	CF/FR-Preferences- Display issues on Composing options.
D-04497	CF-Preferences- Display issues on Dialer Preferences
D-04498	CF-Preferences- Display issues on Record Creation Options
D-04499	CF-Preferences- Display issues on Composing options Signature dialog
D-04502	DE - WEB - CHROME - Can't Access Web FORMS Tab from Web Client
D-04504	DE/CF - WEB -Favorites column doesn't show on Reports view
D-04505	Internet Sync Service needs to check syncconfig xml periodically to include new databases.
D-04508	LC - APFW - Errors displayed when Installing Act! Integration in French, French-Canadian, and German

Version 18
Update 7
Requires: Act! Premium (access via web)

Issue Number	Description
D-04245	APFW - Calendar - Any view - Timezone Inconsistencies
D-04187	APFW - Calendar - mini calendar always uses the server date and time for the mini calendar funtions
D-04229	APFW - Navigating to Calendar View logs off user not running on English language Windows OS.
D-04249	APFW - Remove redundant Today button
D-04178	APFW - Schedule ActivityDialog - Dialog pulling server time instead of client time.
D-04186	APFW - Today button on calendar takes you to the wrong date.
D-04182	Change filestreams in licensing to be more friendly in large hosted environments

Version 18
Update 6
Requires: Act! Pro, Act! Premium, Act! Premium (access via web)

Issue Number	Description
D-04113, D-04114	Web - Chrome - Advanced query feature can’t be used with Chrome.
D-04119	Web - Companies List View - cannot export to Excel
D-04120	Web - The list of contacts associated to Company-A are actually the contacts associated with Company-B.
D-04122	Web - Calendars - Some time zone features would log off the customer.
D-04129	Can’t email a Document listed in the Document tab
D-04131	Web - Cannot filter histories by type in History View and all History tabs
D-04150	Web - Performance - Notifications polling is every three seconds s/b 2 hours

Version 18
Hotfix 5
Requires: Act! Pro, Act! Premium, Act! Premium (access via web)

Issue Number	Description
D-04024	Fixes an issue where using the Global Toolbar Email command did not populate the TO: field with the taget Contact email addresses.
D-04025	Fixes an issue where Contact > Edit > Replace would fail on secured servers.
D-04034	Yes/No fields will no longer be removed from a Layout after editing.
D-04035	Fixes an issue where Yes/No field types could not be renamed.
D-04037	Fixes an issue where focus on a new Contact was lost when saving, or when triggering an automatic save through another action. E.g., adding an Activity.
D-04039	Re-enabled email commands for Chrome users. These users can set their email client preferences to “Use default email”.

Version 18
Hotfix 4
Requires: Premium (access via web)

Issue Number	Description
D-03988	APFW - Logon - incorrect message displayed after third Web logon failure due to credentials

Version 18
Hotfix 3
Requires: Premium (access via web)

Issue Number	Description
D-03983	APFW - Contacts - Histories and Documents Tab - Navigating to histories tab Crashes APFW
D-03980	APFW - Calendars - Time zone displays the Log on screen when using custom virtual directories.

Version 18
Hotfix 2
Requires: Pro/Premium

Issue Number	Description
D-03965	Fixed a Web Client issue with the Opportunity Views for databases that did not yet contain any Opportunity records.
D-03969	Fixed a redraw issue in the Contact Detail view when navigating through Contact records.
D-03961	The Web client session will no longer end abnormally when creating the first Opportunity in a database.
D-03959	Act! 17.x for Windows customers will now see version 17 related Welcome Page content instead of version 18.
D-03960	Act! 17.x for Web customers will now see version 17 related Welcome Page content instead of version 18.

Version 18
Hotfix 1
Requires: Pro/Premium

Issue Number	Description
D-03473	Mobile - Fails to call contact when selecting "Call Phone" or selecting any phone number field on iPhone
D-03848	Some dialogs not responding on Windows Server 2008 R2
D-03858	Resizing the entire Call list tab does not resize the detail window and no scroll bar appears
D-03860	APFW - Task List - No Option To Export to Excel
D-03861	APFW - Chrome - Duplicate Popup Checker is in Loop
D-03869	Error message is squished when licensing errors out
D-03878	When "Daily Calendar" is selected as the start-up view, it displays “Monthly Calendar”
D-03885	Chrome: Act emarketing logon page is not getting loaded prior to logging into AEM account
D-03891	APFW - Preferences - Cleared Activity Display Preference Not Functioning As Designed
D-03902	APFW - Hosted Welcome Page Trial mode should use https, not http
D-03908	Resizing the application window does not resize the Call List detail window, no scroll bar appears
D-03910	Notes - Attaching a document to a note throws an object reference error
D-03918	Removing new AEM permissions still permits the majority of AEM functions
D-03929	APFW - Opportunity Detail Navigation broken

Version 17
Service Pack 2
Requires: Pro/Premium

Issue Number	Description
103215	TS - Remote database syncs all attachments and ignores sync set
103598	Act! Update Details dialog help link for "Learn how to back up a database" does not function
103747	Timeout retrieving Business Care tier on Act! first startup.
103898	Basic Lead Capture creates Contacts that appear as blank records if email is not a displayed field.
103975	New DB Layouts not created for non-US installs
103994	Failure in AEM Signup clears dialog
104136	AEM View offline content does not reliably display when server not accessible.
104149	AEM Profile data for Monthly Recipients not updated after Campaign Send
104159	Unsupported Browser page does not size for device
104160	Unsupported Browser page contains label for Version but provides no version data.
104165	APFW Installer prompts twice for install region.
104184	UK In-product Marketplace only displays offline content
104365	APFW - Calendar - New created activity is not displayed
104411	Starting Network Sync app always requires Admin mode to function properly.
104422	AEM Signup dialog allows blank country as result of non-matching MyRecord country value
104481	TS - APFW: Apostrophe in Subject Line of AEM Message Causes Blast to Hang
104521	TS - Option to Export to Excel in Tools menu grayed out in Act! Premium (access via web)
104554	APFW - Can't See Activities on the Weekly/Daily Calendars in Web
104564	TS - Email invites Via APFW give error when sent to a user.
104596	APFW - Unable to delete Notes, Activities, Documents and History
104611	APFW: Unable to logon Act! Premium (Web)
104677	TS - APFW - Activities show at wrong time slot in Daily and Weekly views in IE.
104718	APFW: For schedule activity webpage dialog, resources dropdown is not functioning at all
104737	TS - Invalid AEM Access Token Causes Error After Restoring a Database Backup
104746	APFW - Regression - Advanced Query dialog Type/Field/Operator menus are empty
104855	APFW - Clicking Yes on Install Act! Scratchpad sub-dialog does nothing
104867	Error Message while Exporting the database from another database
104918	TS - AEM - After clicking OK to send Email, Cancel option does not work.
104927	APFW - Update Email Campaign History - " An Error has occurred in the script of this page"
104928	APFW - Opportunities - Detail View - Status Options are completely missing
104935	TS - APFW - Multi-select dropdown lists are unusable unless Compatibility View is enabled in IE
104938	APFW - Opportunities - Stage dropdown is nonfunctional on the Opportunity List view
104978	APFW - Contacts-Relationships-Customize Columns: "Move down" button label wraps
104987	TS - APFW - Adding Field to Layout in APFW adds %20 instead of a 'space'
105020	APFW - Tools > Print does not print.
105036	APFW - IE10 - Contacts - New history - Attach button by default disabled
105056	APFW - IE 10: Contact - Send vCard: Clicking on "Install" button does not download file
105074	APFW - Secondary Contacts: Duplicate data from main Contact's primary fields not functioning
105092	If one invitee of an Activity declines an invite, the activity is automatically declined for all.
105124	APFW - Contact-Relationship-scroll bars display issue
105137	TS - APFW - Templates saved locally via web give error when merging.
105141	TS - Private label missing from tick box on Create New Note window.
105145	APFW-Contact-> "Create contact from company" has to be removed from the contact view
105223	APFW - Failed to create a Web form with error message.
105332	APFW-Opportunities-Add Product: Products list need refresh to show new record.
105357	APFW - Calendar - Activity created using the "Use banner" option is not displayed in the Calendar
105376	APFW - Opportunities - Unable to add URL or shortcut to folder path in the documents tab
105395	APFW - Activities: Selecting "In the future, do not show this message" throws an error
105417	APFW-Groups-Lead Capture: OK button does not work in Create Web form webpage dialog.
105419	TS - Changing a company name causes all linked contact fields to be updated without prompting.
105430	Google Integration cannot be initiated with Tools > Integrate with Google menu commands.
105433	APFW - Clicking Yes on Install Act! Scratchpad sub-dialog does nothing
105434	TS - APFW - IE10 - Multi-select dropdown lists are unusable unless Compatibility View is enabled
105440	Subgroup names in Send Email Campaign Group menu items are not sorted.
105443	APFW-IE10-Contact-Secondary Contact: Error message displayed when closing Link to Company
105447	APFW - IE10 - Contacts - Link contact to company is only working the second time
105448	APFW- Contact list view-Customize Columns-Selecting fields and clicking OK throws an error
105450	APFW - IE 10: Opportunity - Contact tab is not selected by default
105455	APFW - IE 10 - Advanced Query- Opening a saved query doesn't create a lookup.
105461	APFW - IE 10: Relationship tab: After zooming, page is refreshed without selecting relationship tab
105489	APFW - Calendar - Clicking on the calendar results in an error
105490	Tabs in Opportunities Detail view increase in size after every refresh
105491	APFW - Calendar - Filtering the calendar by USERS eliminates all of the activities completely
105492	APFW - Calendar - Clicking on the SHOW PRIVATE check box results is error message displaying
105493	APFW - Calendar - Clicking on the SHOW Cleared check box results is error message displaying
105494	APFW - Calendar - Click the left of right arrow on the monthly display changes the monthly bar color
105496	APFW - Calendar - Monthly view - color distinction for the current date needs formatting
105497	APFW - Calendar - Unable to delete an activity by selecting the red "X" on the calendar displays
105499	APFW - Calendar - Weekly View - Icon for each activity is missing
105500	APFW - Calendar - Daily, Weekly, Work Week views - layout needs alignment
105501	APFW - Calendar - Weekly View - The right arrow needs to be moved
105502	APFW - Calendar - Weekly & Work Week Views - Dates are hyperlinked but don’t do anything
105503	APFW - Calendar - Weekly View - Days should be outlined
105504	APFW - Calendar - Weekly View - No vertical Scroll bar
105505	APFW - Calendar - All Views - Adjust the placement of the time zone control

Version 17
Service Pack 1
Requires: Pro/Premium

Issue Number	Description
102131	“Actual Close Date” field doesn’t change when execute “Schedule->Run Smart Task->Update Status” from the Closed to the Open status.
102770	Calculated Fields: When selecting date field the order of fields is random
103310	Help link in the Mail Merge Wizard needs to be updated and linked to a topic
103418	Opportunities Dashboard - Closed Sales to Date 7, 30, and 90 days filters not working correctly
103598	Act! Update Details dialog help link for "Learn how to back up a database" does not function
103658	Cannot get into Calendar after deleting top contact in list view
103680	Using Save as in Word 2013 only allows .doc, .rtf, .htm, and .txt file types
103772	APFW- Field data blanks after linking contact to a company
103780	Names with suffixes and prefixes are not properly parsed.
103784	When saving a merged Word document the save box appears twice.
103858	When an attachment is deleted in Outlook and sync to Act the activity is getting deleted in Outlook as well as in Act.
103872	Mobile: IOS7: Cannot add company to contact.
103873	'&' not accepted in value for a dynamic group criteria in APFW.
103895	Copy and paste from list view to Excel/Word/Notepad even as restricted user.
103898	Basic Lead Capture will create Contacts that appear as blank records where email is not a displayed field.
103915	Private slider feature is not available while creating the private companies via the Sage ACT! Mobile web site
103941	Google attachments of history are still going to users even when the option is unchecked
103942	Manager Sender Profiles - All fields wrap on large amounts of text
103978	APFW: Invalid page number display in Contacts to select from lists.
103987	Save As dialog displays twice while saving a document.
103988	APFW: Successful message displayed when send an AEM email campaign failed.
103989	Successful message displayed when send an AEM email campaign failed.
103994	Failure in AEM Signup clears dialog - would be nice to redisplay the signup form if the customer wants to try again.
104011	Print Opportunity from the right click menu prints wrong opportunity
104047	Contact Record Manager not retained when typing the first character
104075	Advanced Query Annual Event Within Next days does not work more than one annual event in the query
104090	Change text on the Mail Merge Wizard first and last screens
104106	Unable to attach file in Insert Note dialog under Notes tab
104124	The 'Free Form' phone format cannot always be selected as default.
104136	AEM View offline content does not reliably display when server not accessible.
104145	Linked Yes/No fields not updating
104148	AEM VIEW profile still shows account id after AEM user logs out.
104149	AEM Profile data for Monthly Recipients not updated after Campaign Send - logoff/logon required to refresh
104164	APFW - If you sort contact list view by clicking the column header in web browser then sort option from tools menu is ignored.
104165	APFW Installer prompts twice for install region.
104167	Preferences are cut off due to stacked tabs
104168	Export Task List to Excel should export text not images
104176	'Unable to retrieve Schema Metadata' opening/creating a database when windows set to Turkish
104177	Unable to restore back-up file using the correct password from a back-up create by the scheduler
104181	Type-ahead in Activity/History/Note dialogs
104182	Network sync service says upgrading v16.000 to v16.000 in v17.
104194	Cannot re-index database in ActDiag v17
104212	Object reference not set to an instance of an object error message displayed when send campaign to empty opportunity.
104218	Disabling Professional Mode for the Contact Timeline makes the feature unusable
104223	MS outlook: “outlook synchronization preferences” window display issue
104253	Google Integration Broken after 2.0 API Deprecation
104255	Can't activate Web on Windows 8.1 Pro
104263	APFW - Opportunity Pipeline Options Assign Colours Window has no scroll bars.
104275	APFW -Logged off application instead of prompting for Act! Emarketing Login
104285	APFW: Two Browser Windows Are Opened from iFrames in Web Info Tab
104286	APFW: Failed to send an email campaign with error message "We are unable to send your email campaign..."
104289	Web gives no visual indicator that Call list buttons are disabled.
104294	APFW: Web client logoff after click "Refresh" icon in Emarketing tab.
104296	Cannot open database when PAD file has been edited with HOST in uppercase.
104308	Multi-select is not working properly in the drop down field in Detail View screen
104320	Error Loading Page When clicking the Pencil icon for editing a History item from Premium Mobile
104321	Act! emarketing for web Manage Account screen takes 1+ minutes to open
104351	Blank screen is displaying in browser compatibility mode
104355	Trying second time to create a field without closing the define fields window - user is unable to see the existing drop down list.
104397	Act! won't install on Windows XP Pro SP3 or Windows Vista with SQL Server 2008 R2
104399	Documents Tab - Only show file or folder name in Name column
104401	Installation fails on Windows 8.1 using Win build.
104402	Installation failed on Server 2012/Server 2012 R2 using Web build.
104411	Starting Network Sync app always requires Admin mode to function properly. Enable always admin mode.
104412	APFW - ACT.Integration stopped working when "Sync Calendar with Act! Premium (web)" in outlook using web add-in
104414	Global Toolbar Customization - Enable Show/Hide for the Global Search Field
104416	When changing views - the toolbar drawn often includes a copy of the previous view's toolbar at the end of the current view's toolbar
104419	Google Calendar Sync throws Obj Ref errors
104420	Install can't be run from network due to SQL Server extracted files
104422	AEM Signup dialog allows blank country as result of non-matching MyRecord country value - should not allow blank value
104423	AEM Manage My Account link throws server error - takes 30 seconds to display/shows wrong page
104425	Web Setup fails on 8.1x64 installation due to incomplete DotNet setup
104431	AEM View: Columns Get Truncated When Resizing Columns and Panes
104446	Opportunities tab:Right pane buttons were not getting displayed in the Manage Product List page.
104458	Installing the new build by uninstalling the old build throws an SQL error

Version 17.2
Update 3
Requires: Pro/Premium SP2

Issue Number	Description
D-04695	Opportunities slow to save

Version 17.2
Hotfix 2
Requires: Pro/Premium SP2

Issue Number	Description
D-03150	Swiftpage Emarketing Plugin Is Not Available After Upgrade to 17.2
D-03320	Send Email Campaign Window Crashes Act! in a Database with more than 158,000 Companies
D-03934	APFW - Detail Views Fail to Render when a Deleted Field Remains on the Layout

Version 17.2
Hotfix 1
Requires: Pro/Premium SP2

Issue Number	Description
D-02983	No histories created are linked to the contact or company the opportunity is linked to.
D-03028	On closing act windows client, "object reference not set to the instance of an object" error message is displayed
D-03131	Act! crashes when adding a document to a contact
D-03150	Swiftpage emarketing plugin not available after upgrade to 17.2
D-03196	APFW: Chrome - Data Missing in the Square Frame in Contact and Opportunity Detail View
D-03279	Act! crashes on clicking upon documents tab and while attaching a file in notes tab
D-03796	Creating a New Opportunity Does Not Associate the 'New Opportunity' History with the Opportunity's Contact(s)

Note: In addition to the fixes mentioned above, this hotfix also contains a new Act! Premium (access via web) calendar control that improves calendar functionality when accessing the calendar via the web.


Version 17.2
Windows 10 Document Tab Fix
Requires: Pro/Premium SP2

Issue Number	Description
D-03279	Act! crashes when trying to use the documents tab or when trying to attach a file to a note when using Act! on a Windows 10 computer

Note: For more information on this issue, refer to the following knowledgebase article:

Act! crashes when trying to use the documents tab or when trying to attach a file to a note when using Act! on a Windows 10 computer
Answer ID Act! crashes when trying to use the documents tab, open history attachments, or when trying to attach a file to a note when using Act! on a Windows 10 computer



Version 17.1
Hotfix 4
Requires: Pro/Premium SP1

Issue Number	Description
D-03279	Act! crashes when trying to use the documents tab or when trying to attach a file to a note when using Act! on a Windows 10 computer

Note: For more information on this issue, refer to the following knowledgebase article:

Act! crashes when trying to use the documents tab or when trying to attach a file to a note when using Act! on a Windows 10 computer
Answer ID Act! crashes when trying to use the documents tab, open history attachments, or when trying to attach a file to a note when using Act! on a Windows 10 computer



Version 17.1
Hotfix 3
Requires: Pro/Premium SP1

Issue Number	Description
104186	Type-ahead in Activity/History/Note dialogs - type-ahead in the Contact or Schedule with fields is not working.
104188	Preferences are cut off due to stacked tabs
104398	Replace OS error with informative message when user encounters Google Mail/.net error
104555	APFW - Can't See Activities on the Weekly/Daily Calendars in Web
104869	APFW -unable to send campaign email - Templates not loading for Send Campaign dialog
104872	Google Calendar sync fails when syncing all day recurring activity
105157	Google Integration - Google acct association not recognized by Act!
105244	French APFW: unable to send campaign email - User is logged off after selecting send email campaign
105246	APFW - DE - Google Integration throws error trying to associate a database address book with Google Preferences

Version 17.1
Hotfix 2
Requires: Pro/Premium SP1

Issue Number	Description
104869	APFW: unable to send campaign email - Templates not loading for Send Campaign dialog
104870	Update AU region Phone Regustration Support phone number for Australia s/b 39 111 0500
104872	TS - Google Calendar sync fails when syncing all day recurring activity

Version 17.1
Hotfix 1
Requires: Pro/Premium SP1

Issue Number	Description
104398	Replace OS error with informative message when user encounters Google Mail/.net error
104542	Google Integration (Calendar and Contacts) cannot be initiated with Tools>Integrate with Google menu commands
104552	Startup view ignoring User Preference - always shows Welcome Page
104555	Web Client can’t see Activities on the Weekly/Daily Calendars in Web
104577	Web client throws script error for modal dialogs in comp mode

Version 17
Hotfix 1
Requires: Pro/Premium

Issue Number	Description
104183	UK customers can now connect to the Marketplace.
104186	Addresses issues with the contact type-ahead feature in Activities, Notes and Histories.
104188	Backs out a UI change in the Windows Preferences pane that truncated some content.

v16.3
Service Pack 3
Requires: Pro/Premium

Issue Number	Description
104482	Act! needs to send the serial number to AEM thru the discount code
104535	Display informative message when user navigates to Google Integration Preferences
104448	HOTFIX: Google Calendar Sync throws Obj Ref errors
104449	HOTFIX: Google Integration Broken after 2.0 API Deprecation
104450	Replace OS error with informative message when user encounters Google Mail/.net error

v16.2
Service Pack 2
Requires: Pro/Premium

Issue Number	Description
104017	Syncing calendar to Google will send Google Invites
103774	Only one AEM account can be active for all Web users at a time. All Web users have access to it when any user logs on to it. All have no access when any Web user logs off it.
103846	Act Premium Mobile - When Eastern Time Zone is selected on an iOS 7 Device activities show an hour earlier
103737	APFW: Change AEM API calls to leverage data paging feature to handle large amounts of returned data
103819	Act! prompts to rollover activities but doesn’t rollover all activities
103761	Increase AEM received data buffer from min to max allowed
103736	API calls to leverage data paging feature to handle large amounts of returned data
103804	Increase AEM received data buffer from min to max allowed
103704	Memory Leak
103423	Mail merge status window hangs and save window appears
103682	APFW: Need to pass and accept country name during call to AEM Create Account API call
103638	Contact picker no longer moves down the list after comma inserted
103426	Space in Intl English URL for EU Marketplace includes a space - making it a page not found.
103705	Timeout and error msg results from Signup for AEM
103231	Unable to communicate with the server. You may need to re-logon to Act! Premium for Web.
103681	Need to pass and accept country name during call to AEM Create Account API call
103232	Error: "The resource you are looking for has been removed, had its name changed, or is temporarily unavailable" When trying to add a field in the APFW layout designer

v16.1
Service Pack 1
Requires: Pro/Premium

Issue Number	Description
102921	Logged out of database when after searching company from left navbar
103047	Contacts with company names will not sync with company creation enabled
103091	All left navigation tab names and main menu tab names are not translated to french language.
103207	Logged out of database when after searching company from left navbar
103212	Logged out of database after searching groups from left navbar
103215	Remote database syncs all attachments and ignores sync set
103238	Logged out of database after searching groups from left navbar
102097	APFW Advance query on Opportunity Product
102802	Iincorrect numbers on "Act! Premium Registration and Activation Wizard"
102939	No ADT option when using 'Save As' in Word 2013
102997	New BFU for v16
103022	Editing Phone number in APFW, cursor jumps to end of field rather than staying in place
103026	No option for custom Date range in APFW
103042	“Invalid Datasource” error display when load the customer report template.
103046	No option for custom Date range in APFW
103048	Import - Dates imported from Excel or CSV change to US format or don't import
103056	Universal Search not searching on custom fields
103126	Secondary Contacts Missing from New Remote Database
103159	Clearing a recurring to-do creates a new activity for the original date of the activity after upgrading to v16
98160	Phone Formats not respecting the info on "My Record"
98914	Images display twice if mail merge to 2 or more people is viewed on IPhone
99056	Advanced Query or Group Criteria doesn't work if you use Contact and Opportunity criteria
100220	Test connection button isn't enabled until you go to another field or tab.
100890	Activities imported to Microsoft Outlook will not synchronize with Sage ACT!
101092	Date format changed during sync
101214	Error: "Item has already been added. Key in dictionary: '48' Key being added: '48'
101608	Users with the Browse role are able to import contacts via the ‘Synchronise with Outlook’ function
101690	Changing the 'Duration' does not Affect the 'End Date' of an Activity when 'Start Time' set to Timeless
101691	Copying the contents of a Time field to a Character field prefixes a date
101694	Icons lost in the menu bar after restarting ACT
102018	APFW - Target arrow not accurate on Closed Sales to Date dashboard component
102045	Highlighted contact lost when Contact List sorted
102047	Unable to use an ampersand in Email signature via the Web preferences
102071	Unable to add Location column to Activity List Dashboard
102104	Raising Follow-up Activity in APFW, saves the details with HTML tags when viewed in the ACT software
102138	Notes/history report not pulling through deleted contacts histories
102181	Activity Series as trigger does not force a "save"
102182	Schedule activity series from opportunity not scheduling with correct contact
102191	Search never completes when searching on a % sign
102194	Chrome - "No Records Found" dialog box does not function
102836	Cannot select item on history list after doing a keyword search
102882	Custom annual event fields used in Advanced Lookup cause other criteria to be ignored.
102908	Poor error description when trying to setup email integration in a remote database
102909	When calculated field added to Opportunity layout, creating new Opp from a contact displays the 1st opportunity in the list
102919	Calculated fields do not work for new contacts of company/contact field is blank
102922	APFW - Company Ellipsis on contact card, for new contacts linking to existing companies, does not respond
102924	APFW - Deleting field from database, before removing from layout, causes white screen in layout designer
102937	No Grid Lines in Opportunity Tab on Company Record
102965	"More options" feature in side bar of list view does not display search options when accessing through web browser
102978	Email Mail merge does nothing if you used the same template in succession(web)
102992	Dashboard doesn't retain last viewed
102994	Can't amend 'user' field after editing equivalent 'opportunity' field
103013	IE - Create new user from contact loses focus when typing on contact name
103107	German Untranslated strings occurs on "Act! Premium Registration and Activation Wizard (1 of 6)" dialog.
103109	Sort order in APFW Opportunities
103120	Quote template via APFW displays in $
99201	Linking contact to company locates the correct company but does not give it focus
100743	Printing envelopes using the 'DL' template prints one additional blank page
101033	Unable to change background colour on some tabs in layout designer
101259	Web info tab displays twitter mobile site
101469	Next button displays ‘Import’ after going backwards in the Import Wizard
101789	ActDiag does not Cancel when asking for verification to proceed
102192	Chrome - Persistent data from prior contact in preview pane
102193	Chrome - Timezone dialog does not render correctly

Version 16.3
Hotfix 1
Requires: Pro/Premium SP3

Issue Number	Description
D-04309	Documents tab causes Act! v16 to close when .net 4.6 is installed

Version 16.1
Hotfix 2
Requires: Pro/Premium SP1

Issue Number	Description
103638	Contact picker no longer moves down the list after comma inserted
103681	Need to pass and accept country name during call to AEM Create Account API call
103682	Need to pass and accept country name during call to AEM Create Account API call (APFW)
103705	Timeout and error msg results from Signup for AEM (APFW)
103706	Timeout and error msg results from Signup for AEM

Version 16.1
Hotfix 1
Requires: Pro/Premium SP1

Issue Number	Description
103423	Mail merge status windows appear to hang and do nothing
103426	Incorrect Marketplace URL in UK localization

Version 16
Hotfix 5
Requires: Pro/Premium

Issue Number	Description
103046	No option for custom Date range in Web client
103207	Logged out of database when after searching company from left navbar
103238	Logged out of database after searching groups from left navbar

Version 16
Hotfix 4
Requires: Pro/Premium

Issue Number	Description
102879	DE: Incorrect Phone Numbers and URLs in Product Licensing
102950	FR: Incorrect Phone Numbers and URLs in Product Licensing
102979	DE/FR: Uninstall of Act! v16 German leaves program directory intact
102983	FR: Publisher information incorrect on French Act! v16 release
102976	DE: Publisher information incorrect on German Act! v16 installation

Version 16
Hotfix 2
Requires: Pro/Premium

Issue Number	Description
102840	Error occurred after logon in synchronization manager: The path is not of a legal form.
102815	Installing the ACT! Link Driver for Sage Account causes errors opening Act! v16
102813	Unable to install Act! Connect PC Client with Act! v16
102773	Replace desktop .ICO

Version 16
Hotfix 1
Requires: Pro/Premium

Issue Number	Description
102755	Google Integration authorization issue

Version 2013 (15.0)
Service Pack 1
Requires: Pro/Premium

Issue Number	Description
Pro/Premium	Blank screen and long load time when accessing Opportunity Detail from custom virtual directory
Pro/Premium	Red X's for Process/Stage drop downs when accessing from custom virtual directory
Pro/Premium	Accounting Integration - 'Update Accounting Data' function deletes Sage ACT! Company addresses
Pro/Premium	Changing a Date/Time field to a Date field changes the date if the time is 00:00
Pro/Premium	Email links appear red after modifying layout
Pro/Premium	Error: "Object reference not set instance of an object." when deleting and email message in Microsoft Outlook® when integrated with Sage ACT!
Pro/Premium	Schema update issues when updating database
Pro/Premium	Outlook activity sync hangs when syncing timeless recurring activities with a 1 day+ duration
Pro/Premium	Paper size set to A4 and cannot be changed when creating a new custom envelope template
Pro/Premium	"Save empty copy" saves the database supplemental files in the location of the source database instead of the copy
Pro/Premium	Smart Tasks not proceeding after a Sage E-marketing for ACT! step
Pro/Premium	Smart Task not marked as completed if it was completed by another user
Pro/Premium	Spaces in file shortcut paths replace by '%20'
Pro/Premium	Static Group members removed from Group in remote databases
Pro/Premium	STATUS missing from Opportunity OLEDB view
Pro/Premium	Unable to create new phone fields in databases upgraded to Sage ACT! 2013 from ACT! 2007 or ACT! by Sage 2008
Pro/Premium	Unable to enable Duplicate Checking after upgrading database to Sage ACT! 2013
Pro/Premium	Unable to reset SA password through ACT! Diagnostics utility
Pro/Premium	Unable to set alarm for a Smart Task activity step to 'No alarm'
Pro/Premium	Error: "Object reference not set to instance of an object." when using Next and Previous buttons on Office 2007 integrated with Sage ACT!
Pro/Premium	When clearing multiple activities, the cleared date in History shows as the current date instead of the date of the activity
Pro/Premium	Performing a search in the Sage ACT! Premium mobile client causes user to be logged out of database
Premium (Web)	Sage ACT! Premium Mobile: Dates in mobile client display in US format if database was created in Sage ACT! 2013
Premium (Web)	Creating a Company from a Contact if a required field is not populated logs the user out of the web database
Premium (Web)	Clearing a timeless activity defaults the activity history time to the web server's time zone
Premium (Web)	Information entered when clearing an activity is not included when doing a Follow-up activity
Premium (Web)	Script errors when accessing the web client in Internet Explorer when a Standard user attempts to delete an attached document for a contact that they are not the record manager for

Version 2013 (15.1)
Hotfix 4
Requires: Pro/Premium SP1

Issue Number	Description
102755	Google Integration authorization issue

Version 2013 (15.1)
Hotfix 3
Requires: Pro/Premium SP1

Issue Number	Description
101748	Note and history creation times are not consistent with the client machine's system time
101749	Duplicating opportunity from web browser does not copy products

Version 2013 (15.1)
Hotfix 2
Requires: Pro/Premium SP1

Issue Number	Description
101650	Blank screen and long load time when accessing Opportunity Detail from custom virtual directory
101679	Red X's for Process/Stage drop downs when accessing from custom virtual directory
101511	ACT.Server.host.exe is leaking memory

Version 2013 (15.1)
Hotfix 1
Requires: Pro/Premium SP1

Issue Number	Description
101249	Accounting integration - changes made to Sage 50 data lost after updating linked records
101289	Export to excel with office 2003 or 2007 changes dates to US format
101347	Top portion of the left navbar is blank when startup view is Opportunity List, Task List, or any of the Calendar views

Version 2013 (15.0)
Hotfix 2
Requires: Pro/Premium

Issue Number	Description
	Search service crashes and no results returned when indexing a large number of databases

Version 2013 (15.0)
Hotfix 1
Requires: Pro/Premium

Issue Number	Description
	Clearing multiple Activities showed date cleared in history
	Unable to open Sage ACT! after creating new custom commands

Version 2012 (14.1)
Service Pack 2
Requires: Premium For Web 2012 SP1

Issue Number	Description
Premium (Web)	Configure contact view by device
Premium (Web)	Direct access to contact data in your Sage ACT! database (hosted on the Sage ACT! Premium web server)
Premium (Web)	Full contact notes and histories, including attachments
Premium (Web)	Activity viewing, scheduling, and editing
Premium (Web)	Task list with date, type, priority, and user filters
Premium (Web)	Calendar with daily, monthly, and list views
Premium (Web)	Follows Sage ACT! task flows

Version 2012 (14.0)
Service Pack 1
Requires: Pro/Premium

Issue Number	Description
Pro/Premium	Users are receiving a global unique identifier (GUID) error message during Sage ACT! install.
Pro/Premium	Users are now able to perform Sage ACT! schema update (database update) with User Account Control (UAC) turned on and without having to run as a local Windows administrator.
Pro/Premium	When a user opens Sage ACT!, the system will check to make sure the Microsoft SQL Server® (ACT7) service is running. If it is not running, Sage ACT! will start it for the user.
Pro/Premium	Picture fields were causing a view error after updating database.
Pro/Premium	Timeless activities that span for more than one day miss the last day when synced to Google.
Pro/Premium	Database files synchronized from a remote database always overwriting database files in the Publisher database if both were modified, instead of last modified file winning.
Pro/Premium	Synchronizing modifications of supplemental files causes exponential sync file growth, causing remote sync to slow and timeout.
Pro/Premium	File sync performance issue with attachments between the remote/subscriber database and the main/publisher database.
Pro/Premium	Sage ACT! no longer performs the file processing for access/ security on the sync from a remote/subscriber database to a main/publisher database as is done from main/publisher to remote/subscriber database. The remote/subscriber database sends everything up to the main/publisher database. Making this change indirectly improved sync performance on attachments from the remote/subscriber database to the main/publisher database.
Pro/Premium	Syntax error occurring when a file has had permissions changed and the file having an apostrophe in the file name.
Pro/Premium	Error displayed after changing database location on server and remote/subscriber, and manage connection information on remote/subscriber database sync.
Pro/Premium	Assigning a different drop down list to a field does not sync to remote databases.
Pro/Premium	In previous versions, updates on the parent database do not get synchronized to remote if both sides modify the same contact. Original data on the remote replaces the changes on the parent.
Pro/Premium	The changes made in the document attached to a contact in the remote database are not synchronized to the document in the main database. After editing and syncing to parent, a GUID number is added to the file and updated properly in the remote database. In the main database, the document is still linked to the original file name. On remote, the document is linked to the edited attachment.
Pro/Premium	Outlook contacts are removed from the remote database after syncing to main database.
Pro/Premium	Unable to change settings when creating multiple remote databases.
Pro/Premium	Contact and Calendar sync were failing with the following combination of conditions: User Account Control enabled in Windows, Outlook sync is run from the Sage ACT! menu or sync is run from the Sage Integration menu, and both Outlook and Sage Integration are run by a Windows non-administrative user. In a failure occurs under other user permission scenarios, the proper messaging guiding users on how to resolve the issue is displayed.
Pro/Premium	Outlook add-in for Sage ACT! displays a runtime error during loading when upgrading from Sage ACT! 2011 SP1.
Pro/Premium	Performance degradation when loading task list after sending an email via Outlook. Specific to Windows 7® and Office 2007 environments.
Pro/Premium	In Terminal Services environment, Act.Outlook.Sync.exe errors display when logging in with multiple users. Multiple users can now log on to the same machine and sync Sage ACT! and Outlook simultaneously.
Pro/Premium	When attempting to send an email to two separate distribution lists in the same email message, the email will not attach to contact history.
Pro/Premium	When creating a new Company record, unable to proceed without saving the Company name.Salutation field is deleted when users have set a preference to not auto-fill the Salutation field.
Pro/Premium	Error while editing data in Company list view while in customize columns mode.
Pro/Premium	In the Company detail view, if a user creates a company with Divisions and then expands the tree view in the left navigation to show divisions, then switches the layout of the detail view to another layout, the expansion in the left navigation collapses.
Pro/Premium	Company name is right-justified in the company name field after performing a lookup.
Pro/Premium	If a contact with multiple name parts is not mapped in the multiple contact name dialog, nothing is imported into the database.
Pro/Premium	Contacts linked to Opportunities are not exported when exporting from one database to another database.
Pro/Premium	Import from Microsoft Excel® showing incorrect date format.
Pro/Premium	When admin preference to attach emails to history when sent by database users is unchecked, emails sent to other users are incorrectly to the attachment supplemental files folder.
Pro/Premium	No response after clicking "Go to Advanced Query" link in the Lookup Opportunities view.
Pro/Premium	Record Manager field listed incorrectly listed as "Manager" when doing lookups.
Pro/Premium	Unable to delete users in empty copy of database after applying Sage ACT! 2011 SP1 has now been resolved.
Pro/Premium	Unable to change default duplicate checking criteria in empty copy of database after applying Sage ACT! 2011 SP1.
Pro/Premium	Teams created in original database are not listed in empty copy of database when setting team level access.
Pro/Premium	Sales Analysis by Record Manager report generating incorrect numbers with decimal point.
Pro/Premium	Gross Margin by Product report calculates Total Cost incorrectly.
Pro/Premium	Opportunity by Product report display incorrect information.
Pro/Premium	Group reports coming up blank when all sub-groups are selected in report filters.
Pro/Premium	Deleting or changing an attachment to a Smart Task step after that Smart Task has been set to auto-run results in no attachments being included in the Smart Task step.
Pro/Premium	When adding a Resource to an Activity, the activity is duplicated in the task list if the filter criteria for the Task List is set to "All Users".
Pro/Premium	Restoring database from a backup does not restore custom layouts.
Pro/Premium	Attaching emails to contact history is not working in Sage ACT! Email client.
Pro/Premium	History recording to Groups or Companies not working with emails sent through Sage ACT! Email client.
Pro/Premium	Error message displays when users select "Add Permissions" link in Manage Users dialog screen.
Pro/Premium	Sage ACT! Office Add-in disables Quick Print function in Microsoft Word 2007 & 2010 after applying Sage ACT! 2011 SP1 update.
Pro/Premium	Company Web Info tab links are not refreshed with current company data if the Web Site field has never contained data.
Pro/Premium	Information on relationship between two contacts is not saved when using the Relationship hyperlink.
Pro/Premium	When printing calendars using Quick Print, data from days other than those showing on the screen are printing.
Pro/Premium	When using the Facebook® and Google® links in Internet Explorer® 8, information will not display in the Web Info tab due to changes made by these websites to not display in frames.
Pro/Premium	In the OLEDB2 provider, ambiguous Column Name displays when querying a table that has spill-over tables.
Pro/Premium	SDK: CustomSub Entity Record Creation Error. When attempting to create a new row for a custom sub entity, if this entity contains a yes/no or memo field with IsTracked (generate history) set to true, then an error will be thrown either when the record is created, or when you attempt to modify the row.
Pro/Premium	SDK: GetHistory(Guid entityID) returns empty collection. When attempting to retrieve a HistoryList using HistoryManager.GetHistory(Guid entityID) you will be returned an empty collection regardless of the entity ID used (Activity, Contact, Company).
Pro/Premium	Snoozing activity alarms causes the error: "Index was outside the bounds of the array".
Pro/Premium	Follow-up activities are not marked "private" even though the preference of "Make new activities public" is unchecked.
Pro/Premium	If a user edits a layout within the first two minutes of opening Sage ACT!, Sage ACT! will switch between views and the layout designer 5 times. This behavior is intentional; therefore there are no plans to disable the background loading at this time.
Pro/Premium	When performing a mail merge to a Microsoft® Word document using Microsoft Word 2010, no history record is created for the merge.
Premium (Web)	The Syncconfigfile.xml is not copied during install, resulting in not being able to set up the Internet Sync service.
Premium (Web)	Contact Detail view is blank after selecting contacts from the contact lookup list, and when users navigate to other views, they are logged out of the database.
Premium (Web)	Clicking on an email address in the contact list gives a 404 error.
Premium (Web)	When customizing columns in the Contact List view, the dialog box is in a distorted view that displays only the Available Fields.
Premium (Web)	Unable to sort activities by date or time from the Web client when the activity start time is after 5:00 pm.
Premium (Web)	Outlook displays referencing missing .dll files when loading Outlook integration.
Premium (Web)	The Sage ACT! address book is not listed as an available address book in Outlook when configuring Outlook integration.
Premium (Web)	When updating the time on an ACT! activity and checking the "send invitation email" box in the activity dialog box, the sender will get an updated iCalendar invitation, but the time still shows the original time for the activity.
Premium (Web)	Act.Outlook.Sync.exe errors when logging in with multiple users in Terminal Services.
Premium (Web)	Unable to change record creation options in web client preferences.
Premium (Web)	Custom date ranges in Opportunity List filters do not return any results or data.
Premium (Web)	Sorting on the results in the Contact column after performing a Keyword search does not sort in any logical order.
Premium (Web)	Lookup Keyword Search does not find all records, specifically if searching the Current Lookup.
Premium (Web)	When Microsoft Word is set as the default word processor for Sage ACT! Premium (access via web), and if a user opens the mail merge fields dialog box to add fields to the mail merge template, the fields are not listed in alphabetical order.
Premium (Web)	Printing a mail merge generated in Microsoft Word does not record the merge in contact history.
Premium (Web)	Unable to perform Advanced Query when accessing the web database via the Firefox browser.
Premium (Web)	User logs in and at varying time intervals from 5 to 20 minutes, the user will start getting a "Continue to stay logged in" pop-up message. The user then receives sequential pop-ups every 1, 2, or 5 minutes asking them to click to continue.

Version 2012 (14.2)
Hotfix 5
Requires: Premium For Web 2012 SP2

Issue Number	Description
102752	Unable to authenticate newly setup Google accounts

Version 2012 (14.2)
Hotfix 4
Requires: Premium For Web 2012 SP2

Issue Number	Description
	Performing a search in the Sage ACT! Premium Mobile client logs user out of mobile site

Version 2012 (14.2)
Hotfix 3
Requires: Premium For Web 2012 SP2

Issue Number	Description
99290	Outlook Activity Syncs incorrect time if timezone on client is different than timezone of server

Version 2012 (14.2)
Hotfix 2
Requires: Premium For Web 2012 SP2

Issue Number	Description
100414	Creating a 'New' E-mail in outlook is slower when ACT! For Web Integration is enabled.

Version 2012 (14.2)
Hotfix 1
Requires: Premium For Web 2012 SP2

Issue Number	Description
99356	Universal search from either client PC they get either ‘There are no results to display’ or the universal search screen comes back with no messages at all. If the search is done on the server it works correctly.
99327	Save dialog displays twice when user try to save mail merge template to database server.
99289	Import does not transfer activities
99288	Templates do not run correctly when created from web client.

Version 2012 (14.1)
Hotfix 7
Requires: Pro/Premium SP1

Issue Number	Description
102752	Unable to authenticate newly setup Google accounts

Version 2012 (14.1)
Hotfix 6
Requires: Pro/Premium SP1

Issue Number	Description
	Changes made to Sage 50 Accounts data lost after updating linked records

Version 2012 (14.1)
Hotfix 5
Requires: Pro/Premium SP1

Issue Number	Description
100413	Creating a 'New' E-mail in outlook is slower when ACT! For Web Integration is enabled.
100526	Clearing multiple Activities shows history cleared date as today.
100613	Installing 15.0 (uninstalling v14) removes current install of Sage Act Connect!
99288	Templates do not run correctly when created from web client.

Version 2012 (14.1)
Hotfix 4
Requires: Pro/Premium SP1

Issue Number	Description
99659	Google activity not translated into the correct time zone (Win).
99355	Universal search from either client PC they get either ‘There are no results to display’ or the universal search screen comes back with no messages at all. If the search is done on the server it works correctly.
99326	Save dialog displays twice when user try to save mail merge template to database server.
99235	Import does not transfer activities.
98536	Unable to send email mail merge using MS Word as word processor.
99078	Templates do not run correctly when created from web client.

Version 2012 (14.1)
Hotfix 3
Requires: Pro/Premium SP1

Issue Number	Description
	Same as 2012 (14.2) Hotfix 3

Version 2012 (14.1)
Hotfix 2
Requires: Pro/Premium SP1

Issue Number	Description
	Same as 2012 (14.2) Hotfix 2

Version 2012 (14.1)
Hotfix 1
Requires: Pro/Premium SP1

Issue Number	Description
	Same as 2012 (14.2) Hotfix 1

Version 2012 (14.0)
Hotfix 2
Requires: Pro/Premium

Issue Number	Description
	The Contact Detail view fails to load after updating a database from one of the following versions to Sage ACT! 2012 (v14.0): ACT! 2006 (v8.2), ACT! 2007 (v9.1), ACT! 2008 (v10.0, v10.1, or v10.2). This following error appears: "Failed to create view Act.UI.IContactDetailView…"
	The following error appears during remote database synchronization: "Synchronization has failed. String or binary data would be truncated. The statement has been terminated. Contact your administrator for assistance."
	Synchronization performance is impacted during file processing from Subscriber (remote) to Publisher (main) database.

Version 2012 (14.0)
Hotfix 1
Requires: Pro/Premium

Issue Number	Description
	Links on the Welcome Page are incorrect for multiple locales.
	When an Account has been imported from Sage ACT! and a subsequent change is made to the address, the change is not made in Sage ACT!.
	If a company was imported into Sage ACT! from Accounts, contacts later added to that company do not appear in the Contacts tab of the Company record.
	Address information does not sync between Sage ACT! and Sage 50 Accounts on the first sync attempt.