You find that you are unable to use clipboard operations such as Copy or Paste in a Citrix Environment.
This is a documented Citrix issue that is reported to occur in a Citrix environment when third-party programs are not correctly inserted in the Windows® clipboard chain on a local workstation or within a session. For more information on attempting to resolve this issue, please refer to the following Citrix document:
Note: The following information is provided as a convenience. Sage does not provide support for Citrix Products.
Document ID: CTX104631 - How to Repair Clipboard Functionality