You are attempting to install Act! on a Windows 7 operating system and receive the following error:
“Windows XP 64 bit OS is not supported by Act!”
Product Family: Act!
Product: Act! Pro, Act! Premium
OS: Windows 7 or later
NOTE: Windows 7 is no longer a supported operating system for Act! v22 and above
This message can occur if the Act! installation setup file is running in Windows XP Compatibility mode. Use the following steps to change the compatibility mode:
- Browse to the install directory.
- Right click on Setup.exe, and select Properties.
- Select the Compatibility tab.
- Enable the option Run this program in compatibility mode for option.
- Select Windows 7 from the drop down list, and click OK.
- Install Act!