Product Family: Act!
Product: Act! Pro, Act! Premium, Act! Premium Cloud
Version: v18 or later
This can occur if there are other users working on their own remote database and they have not synchronized their remote database with the main database yet.
- Have other users synchronize their remote databases to the server
- After everyone has synchronized, synchronize your remote database again
- Verify that the data is now available
Note: All users need to regularly synchronise their remote databases so that all users see the same up to date information. More information on synchronising a remote database can be found in the following knowledgebase article:
How do I synchronize my remote database?