Product Family: Act!
Product: Act! Pro, Act! Premium, Act! Premium (access via web), Act! Premium Cloud
Version: v16.1 and later
Integration: Act! emarketing
All emails are coded in HTML. Even when you create an email template using the template editor and never see or access the HTML code, the HTML is being built behind the scenes in order to create your email. Every email client (Gmail, Outlook.com, Yahoo, Outlook, etc.) has developed their own way of reading the HTML. Generally, the differences between email clients are small and hard to detect. However, occasionally the differences are quite noticeable and drastically change the look of the email.
To make sure your email looks and works like you designed it to, we recommend that you test your emails on the major clients such as Gmail, Outlook.com, Yahoo, and Outlook. It’s also important that you test opening these emails on mobile devices.