Issue:
When attempting to edit an .adt template in Word, customers are receiving an error message
$issuedisclaimer
Version Found: 16.0
Information
When attempting to edit an .adt template in Word, customers are receiving the following error message
Unable to cast COM object of type 'Microsoft.Office.Interop.Word.ApplicationClass' to interface type 'Microsoft.Office.Interop.Word._Application'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{00020970-0000-0000-C000-000000000046}' failed due to the following error: The RPC server is unavailable. (Exception from HRESULT: 0x800706BA).
Workaround:
Refer to the following knowledgebase article:
When trying to edit a template I receive the Error: "Unable to cast COM object of type 'Microsoft.Office.Interop.Word.ApplicationClass' to interface type 'Microsoft.Office.Interop.Word._Application'."
Answer ID When trying to edit a template I receive the Error: "Unable to cast COM object of type 'Microsoft.Office.Interop.Word.ApplicationClass' to interface type 'Microsoft.Office.Interop.Word._Application'."
Reference#: 103139
Status: Closed - Fixed in 17.1
Priority: High
When attempting to edit an .adt template in Word, customers are receiving an error message
$issuedisclaimer
Version Found: 16.0
Information
When attempting to edit an .adt template in Word, customers are receiving the following error message
Unable to cast COM object of type 'Microsoft.Office.Interop.Word.ApplicationClass' to interface type 'Microsoft.Office.Interop.Word._Application'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{00020970-0000-0000-C000-000000000046}' failed due to the following error: The RPC server is unavailable. (Exception from HRESULT: 0x800706BA).
Workaround:
Refer to the following knowledgebase article:
When trying to edit a template I receive the Error: "Unable to cast COM object of type 'Microsoft.Office.Interop.Word.ApplicationClass' to interface type 'Microsoft.Office.Interop.Word._Application'."
Answer ID When trying to edit a template I receive the Error: "Unable to cast COM object of type 'Microsoft.Office.Interop.Word.ApplicationClass' to interface type 'Microsoft.Office.Interop.Word._Application'."
Reference#: 103139
Status: Closed - Fixed in 17.1
Priority: High