Error: “Application_ActApplication Engage -System.InvalidCastException: Unable to cast object of type 'System.Decimal' to type 'System.String'.” in ACTLOG.XML when trying to send an email in Act! emarketing
Product Family: Act!
Product: Act! Pro, Act! Premium, Act! Premium (access via web)
Version: v16.1 and later
Integration: Act! emarketing
This is caused by one of the required fields for Act! emarketing being set to a type of decimal and needs to be changed to character.
- To resolve System.Decimal issue ensure the list of the fields bellow are all set to character type in your database
- Address 1
- Address 2
- Address 3
- ZIP Code
- Web Site
See article below for instructions on defining fields:
Note: If the field in question causing the problem is blank on some contacts but has data on other contacts it can explain why you are able to send to some contacts but not others.
2. Attempt to send email to contact group again.
After completing these steps if the problem remains please contact support for further assistance 877 228 8377