Product Family: Act!
Product: Act! Premium (access via web), Act! Premium Cloud
Version: v17 and later
In order for your Act! Premium (access via web) database to function properly, you must use a supported browser. For a list of supported browsers, refer to the system requirements for your version of Act! You can find system requirements in the following knowledgebase article:
What are the system requirements for Act!?
Answer ID What are the system requirements for Act!?
Additionally, you may need to configure the following settings if they are available within your browser.
Note: Swiftpage does not provide browser configuration support or support for 3rd party products. For instructions on configuring these settings within your browser, refer to your browser’s documentation.The following items make changes that can affect the security of your browsing session. Before making a change like this, it is strongly recommended that you consult an IT professional, Act! Certified Consultant, or your browser documentation.
- Compatibility mode (when using Internet Explorer with v17 only)
- Turn off Popup Blocker
- Accept Cookies “Always” or “From Visited”
- Turn off Private Browsing
- Add the Act! Hosted server to the Trusted Sites zone
If you are using Act! Premium (access via web) v18 with Internet Explorer, refer to the following knowledgebase article for additional information:
What are the recommended browser settings for using Act! Premium (access via web) v18 with Internet Explorer?
Answer ID What are the recommended browser settings for using Act! Premium (access via web) v18 and later with Internet Explorer?