Why can’t I see the same Act! emarketing account information, templates, and reports as another user?
Product Family: Act!
Product: Act! Pro, Act! Premium, Act! Premium (access via web)
Version: v16.1 and later
Integration: Act! emarketing
You may be signed into the wrong account or not signed into an account at all. If there are multiple sender profiles and users on one account, they should all be signed into the same account with the same account email and password.
If you are signed into the wrong Act! emarketing account, log out of the account you are signed into and log into the correct account to see the correct information.