Product Family: Act!
Product: Act! Premium (access via web), Act! Premium Cloud
OS: Windows 7
Browser: Microsoft Internet Explorer and Google Chrome
Cause: The cause for this is currently under investigation.
Solution: There is currently no known solution for this issue.
- Rather than right-clicking and choosing to paste, use Ctrl+V to paste into the Value field instead
- In Internet Explorer and Chrome paste the value and then select the field you would like to insert the value into, the OK button will then become active.
- If you are using Google Chrome press tab once after pasting the value, or if in Internet Explorer, press tab 3 times for the OK button to become active
- In Internet Explorer and Chrome type the value in to the box directly instead of pasting