Error: "Unable to authenticate outgoing mail server. The username or password is incorrect" when attempting to setup my mail server in Act! Premium Cloud.
Product Family: Act!
Product: Act! Premium Cloud
Browser: Internet Explorer
This is a conflict between the ports your email provider uses versus the limitations set on ports that can be used to connect your email to Act!.
You can work around this by setting up Microsoft Outlook to work with Act! Premium Cloud by following the article below:
How do I use Microsoft Outlook as my email client with Act! Premium Cloud?
Answer ID 38150