Product Family: Act!
Product: Act! Premium, Act! Premium (access via web), Act! Premium Cloud
Version: v18 and later
Browser: Internet Explorer
This can occur due to incompatible browser settings.
- Configure Internet Explorer settings to be compatible with Act! by following the knowledgebase article below:
What are the recommended browser settings for using Act! Premium (access via web) v18 and later with Internet Explorer?
- Test using the drop-down field again