Product Family: Act!
Product: Act! Premium, Act! Premium (access via web), Act! Premium Cloud
Version: v20 and later
Integration: Act! Premium Web API, Act! Connect LInk, Ask Act!
Third Party: Amazon Alexa
Every set of commands you speak must be preceded by the command to “open Act! Premium”. After a few seconds elapse between commands, Alexa will automatically exit from the Act! Premium Alexa Skill, thus you may have to repeat the command to open Act!. Here are some examples of verbal commands to open the Act! skill:
- “Alexa, open Act! Premium.”
- “Alexa, tell Act! Premium I need to locate a contact.”
- “Alexa, open Act! Premium and tell me what’s on my calendar today”
There are times when Alexa will keep Act! open, specifically if you are expected to respond to an inquiry. Typically if the blue light at the top of the Dot or Echo turns off, you will need to begin your next command with the phrase, “Alexa, open Act! Premium and…”