Product Family: Act!
Product: Act! Premium
This is because the download link contained the full version installation of Act! v19.2, rather than just the upgrade.
- Uninstall your previous version of Act! v19 using the steps in the following article:
How to uninstall Act! Pro, Act! Premium, or Act! Premium (access via web) v16 or later
- Using the file you downloaded, install 19.2 following the article below:
How do I install Act! Pro or Premium v19
- Launch Act! and go to Help > About Act! to confirm you are now on Act! v19.2