Product Family: Act!
Product: Act! Pro, Act! Premium
Integration: Act! emarketing
This can occur if Internet Explorer Browser settings are blocking Act! from loading web content
- Close Act!
- Open Internet Explorer
- Click Tools > Internet Options
Note: Depending on your settings, the Tools option may be represented by a cogwheel in the top-right corner of the window.
- In the Internet Options window, Click the Advanced tab
- Click Reset...
- Ensure “Delete personal settings” is NOT CHECKED
- Click Reset
- When the reset is complete, click Close, then reboot your computer
- Attempt to access the Create tab to test