How do I request to have a backup of my Act! Premium Cloud database restored?

Question: How do I request to have a backup of my Act! Premium Cloud database restored?

Product Details: 
Product Family: Act!
Product: Act! Premium Cloud

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Answer:

A backup of your database can be restored to your existing Act! Premium Cloud website. You can request a backup be restored by contacting Technical Support. Databases are backed up every 6 hours so we recommend doing this via Live Chat or Telephone. You can find Contact details for your region be selecting the relevant article below:

Note: More information regarding when Act! Premium Cloud Backups take place can be found in the following article:

How often do you backup my Act! Premium Cloud database?


Where can I find contact information and business hours for North American customer service and support?
 

Where can I find contact information and business hours for United Kingdom customer service and support?
 

When making a request, please provide the following information: