"The procedure entry point ?RegisterDLL@@YGXPAUHINSTANCE_@@UGUID@@PAG@@@Z could not be located in the dynamic link library wbemcomn.dll."
This can result from an issue with your Windows? Management Instrumentation (WMI) Control either not running, being blocked by your firewall, inadequate user permissions, or the installation is corrupted. Please attempt each solution in the order presented:
How to determine if the service is running:
- Click the Windows Start button, and then click Run. The Run dialog box appears.
- Type services.msc in the Open field, and then click OK. The Services panel lunches.
- Scroll down the list until you find the Windows Management Instrumentation item listed in the Name column. Ensure that the Status column displays Started, if not right-click the item, and then click Start from the shortcut menu.
- Attempt to install ACT! if it was not started or proceed to the next section.
Ensure that your firewall software is not blocking the WMI:
Please refer to your firewall documentation.
If this does not resolve your issue continue to the next section.
Attempt to install ACT! if this was your issue or proceed to the next section.
User Security for WMI:
Ensure that the logged in user has permissions to the Root folder for the WMI Control. Use the following steps:
- Right-click your My Computer icon on the desktop, and then click Manage from the shortcut menu. The Computer Management panel launches.
- Double- click Computer Management (Local) from the left pane to expand (if necessary), click Services and Applications to expand (if necessary), click WMI Control to select it, right-click WMI Control, and then click Properties from the shortcut menu. The WMI Control Properties dialog box appears.
Note: If when the WMI Control Properties dialog box appears and displays errors or could not connect the local computer, you may need to contact Microsoft support to correct this issue.
- Under the Security tab click the Root folder from the Namespace navigation allows you to set namespace specific security box, and then click the Security button. The Security for Root dialog box appears.
- Ensure that the logged in user is listed and the Allow