You may be able to work around this issue by using the following steps to add the Word Mail Merge and Outlook® Invitation MIME types to the default website and/or Virtual Directory depending on the version of Internet Information Services (IIS) that you are using:
Internet Information Services 6.0 - IIS 6.0 (Windows® XP/Windows Server® 2003)
- Click the Windows Start button, right click on My Computer and select Manage. The Computer Management panel appears.
- Expand the items in the left pane under Computer Management until you locate Web Sites under Internet Information Services.
- Right Click on Default Website and Select Properties. The Properties box will open. Click on the HTTP Headers tab.
- Click on File Types…
- Click on New Type, and then add the following two MIME Types (Press OK after entering each to confirm selection):
Associated extension Content type (MIME) .amm application/act-mailmerge .aoi application/act-outlook-invitation
- Click OK to exit Properties.
- Users will now be able to download the Word Integration component and perform a mail merge using Word.
Internet Information Services 7.0 - IIS 7.0 (Windows Vista/Windows Server 2008)
- Click the Windows® Start button, and select Administrative Tools > Internet Information Services (IIS) Manager.
- Expand the Node for Default Website.
- In the middle pane, select MIME Type.
- Click Add... under the Actions menu on the right pane.
- Add the following two MIME Types: (Press OK after entering each to confirm selection):
File name extension: MIME Type: .amm application/act-mailmerge .aoi application/act-outlook-invitation
- Close the IIS Manager.
- My Computer > browse to C:\WINDOWS\system32\inetsrv\config\ > right-click applicationhost.config > open with Notepad.
- Edit > Find > enter .amm > Find Next > locate the 2 lines beginning with <mimeMap fileExtension…
For example: <mimeMap fileExtension=".amm" mimeType="application/act-mailmerge" />
- Delete both lines > File > Save > File > Exit.
- Restart IIS.
Users will now be able to download the Word Integration component and perform a mail merge using Word.
Note: If the Virtual Directory was created before this change is made, you will need to repeat the above steps to add the MIME Types to each of the Virtual Directories as these changes are not retroactive. However, once the change has been made to the Default Website, any newly created Virtual Directories will have the correct MIME Types added