You are attempting to install, uninstall, update, or perform certain functions in ACT! that require access to needed files or folders. When attempting these tasks, you are receiving an error or warning as Windows will not allow access to the system files, even though you are logged in as Windows administrator. This is due to User Account Control (UAC), an added account security feature in Windows 7 and Windows Server 2008. To bypass this and allow ACT! to access the needed files, you must temporarily lower the settings for or disable UAC.
The following Answer will provide instructions on how to adjust the settings for or disable the User Account Control (UAC) feature in Windows 7 and Windows Server 2008.
Note: The following information is provided as a convenience. Swiftpage does not provide support for Microsoft® products. For more information on User Account Control, please see the following Microsoft article: What is User Account Control?.
Please use the following steps:
The following Answer will provide instructions on how to adjust the settings for or disable the User Account Control (UAC) feature in Windows 7 and Windows Server 2008.
Note: The following information is provided as a convenience. Swiftpage does not provide support for Microsoft® products. For more information on User Account Control, please see the following Microsoft article: What is User Account Control?.
Please use the following steps:
- Click the Windows Start button and then click Control Panel. The Control Panel appears.
- Select Large icons on the right-hand side under the View by menu (if you are not already in Large icons view). This will display the Control Panel features as icons. Locate and click on User Accounts.
Note: A shortcut method is to enter the term UAC in the Search Control Panel field.
- The User Accounts panel appears.
- Click the Change User Accounts Control Settings option. The User Accounts Control Settings dialog box appears.
- Windows 7 UAC settings have a slider to change between different notification levels. You can choose one from the following four options:
- Never notify
- Notify me only when programs try to make changes to my computer (do not dim my desktop)
- Notify me only when programs try to make changes to my computer
- Always notify
- If the need arises to turn off the UAC to troubleshoot ACT! related issues, a general guideline is to change the setting to Never Notify, which essentially disables the UAC feature.
Note: A reboot of the computer will be required after choosing this setting.