No prompt for history recording when printing merged documents in Microsoft Word 2010 or 2013

Symptom: I would like to record history after printing out a letter in Microsoft Word, but I am not receiving a prompt to do so after clicking Print.

Product
Product: Act!
Version: 2011, 2012, 2013, v16

Environment:
Third Party: Microsoft Word 2010, Microsoft Word 2013

Cause:
This issue has no known cause.

Solution:

1. In Word, click File
2. Select Options
3. Select Quick Access Toolbar
4. Click Quick Print in the left column
5. Click the Add button to copy Quick Print to the right column
6. Click OK to complete
7. Perform your mail merge
8. Click Quick Print to test

If the above steps do not resolve the issue, try following the instructions in the following article:

Not receiving prompt to record history after printing a merged Microsoft Word document