Product: Sage ACT!
Version: 2011 SP1 Hot Fix 5
The issue will result after applying Hot Fix 5 for Sage ACT! 2011 SP1.
This issue can be resolved by applying the latest update for Sage ACT! 2011 SP1. Please see the following Knowledgebase article for more information and download instructions:
Answer ID: How To Download and Apply the Latest Hot Fix for Sage ACT! 2011 SP1