Symptom: When I try to import Companies into my Act! database from Excel or another Act! database, my linked contacts automatically update.
Product Details:
Product Family: Act!
Product: Act! Pro, Act! Premium
Version: 2012 and later
Cause:
The program is functioning as designed. The import process will initiate an automatic update of linked contacts.
Solution:
You can work around this by disabling linked fields before importing your Companies:
After you import, you can enable the “Link to company field:” option for each field
Product Details:
Product Family: Act!
Product: Act! Pro, Act! Premium
Version: 2012 and later
Cause:
The program is functioning as designed. The import process will initiate an automatic update of linked contacts.
Solution:
You can work around this by disabling linked fields before importing your Companies:
- Click Tools > Define Fields…
- Edit Contact fields linked to Company fields and disable the “Link to company field:” option
- Click Finish, then Click Close
After you import, you can enable the “Link to company field:” option for each field