Product: Sage ACT!
Version Found: 2013 (15.0)
Steps to Reproduce
- Open an ACT! 6.x database in Sage ACT! 2013
- Observe error
Actual Result: Conversion fails with the error: "Conversion has been halted with the following message: The process cannot access the file 'pre7actdb.adb' because it is being used by another process."
Expected Result: Conversion successful without error
Option 1: Convert the ACT! 6.x database to ACT! 2012 first, then convert that to Sage ACT! 2013.
Option 2: Run db maintenance and try re-converting the database. For assistance, see the following knowledgebase article:
How To Use The ACT! Data Diagnostic Tool (ACTDIAG) to Scan and Repair a Database
Answer ID: How To Use The Act! Data Diagnostic Tool (ACTDIAG) to Scan and Repair a Database