Question:
How do I set up my Act! in the Cloud offline client?
Product:
Product Family: Act!
Product: Act! in the Cloud
Version: v22
Answer:
Downloading Act!
Before you can get started with your offline client, you must first install the Act! software that corresponds to the version of Act! your Act! in the Cloud database is on. Follow the steps below for instructions:
Determining the appropriate version to download
Go to the Act! in the Cloud database log on page
Check the version of Act! used to host your database below the Log On button
Downloading and installing Act!
Use the link below to download Act! (this link works for North America and the United Kingdom):
Click to download the Act! v22 offline client
For instructions on how to download Act! in your browser, refer to the following knowledgebase article:
How to Download and Install Act! When Purchased Online or When Sent a Download Link Via Email
Once the download is complete, install Act!. For information on installing Act!, refer to the following knowledgebase article:
Once the installation is complete, proceed to the next section of this article
Note: If you do not have your serial number to register the Act! installation with, you can put in a request for your serial number by going to https://www.act.com/contact-us. For information on how to register Act!, refer to the following knowledgebase article:
How to register and activate Act! versions 2009 (11.0) and later
Creating and downloading your offline client
Before you can start using your offline client and begin synchronizing database changes back to the Act! in the Cloud site, you must download and restore a copy of your offline client. Follow the steps below for instructions.
Login to your Act! in the Cloud database.
Create and restore your offline client by following the instructions in the following knowledgebase article:
How to create a remote database through Act! Premium (access via web) or Act! Cloud
When finished, synchronize your offline client with the server. For more information, refer to the following knowledgebase article:
How do I synchronize my remote database?