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What are the best practices for using Act! v17 and later with Windows 10?

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Question:
What are the best practices for using Act! with Windows 10

Product:
Product Family: Act!
Product: Act! Pro, Act! Premium
Version: v17 and later

Environment:
OS: Windows 10




Answer:

Important Notes:
  • Technical support will not be provided for, nor will patches for Windows 10 related issues be created for issues identified in Act! versions prior to Act! v17.

  • For information on known issues with using Act! with Windows 10, refer to the following knowledgebase article:

    Known issues and workarounds for using Act! v17 and later with Windows 10
    Answer ID Known issues and workarounds for using Act! v17 and later with Windows 10


Upgrading to Microsoft Windows 10 with Act! pre-installed

  • Prior to upgrading your current version of Windows to Windows 10 when you have Act! installed, it is strongly recommended that you create backups of any databases. For information on creating database backups, refer to the following knowledgebase article:

    How to back up and restore an Act! database
    Answer ID How to back up and restore an Act! database

  • After upgrading your current version of Windows to Windows 10, it is recommended that you reboot your computer prior to attempting to use Act!, as the upgrade process can temporarily disable services required for Act! to run. Rebooting can ensure that these services are restarted
  • For best results, it’s recommended to always run Act! as an administrator. For more information regarding running programs as administrator in Windows operating systems, refer to the following Microsoft TechnNet article: https://technet.microsoft.com/en-us/magazine/ff431742.aspx



Installing Act! on a machine with Windows 10 pre-installed

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