When I try to send an email campaign from Act! emarketing, Act! freezes, shuts down or gives an object reference error.
Product Family: Act!
Product: Act! Pro, Act! Premium
Version: v16.1 and later
Integration: Act! emarketing
No known cause.
- Click the Emarketing menu, then select Log Off
- Wait a few seconds to make sure you are completely logged off of your Act! emarketing account
- Click the Emarketing Menu, then select Log On or Log On/Sign Up
Note: If you have the Logon/Sign Up option, after clicking it, select the User Logon tab to login.
- Attempt to send an email campaign to test