Product Family: Emarketing
Product: Swiftpage emarketing
Cause: This can occur because text has been copied and pasted from a website that had background HTML code, an unsupported web browser such as Google Chrome, Microsoft Edge, or Safari are being used to edit the template, or both.
- Edit the text on the template and view the source code
- Remove the HTML code that is appearing in the emails but not appearing in the template when editing
- Send the email again to verify the code has been removed