Product Family: Act!
Product: Act! Pro, Act! Premium, Act! Premium (access via web), Act! Premium Cloud
Version: v16.1 and later Integration: Act! emarketing
Browser: Internet Explorer
There is currently no known cause for this issue.
There is currently no known solution, however, the following workaround has been identified:
- Open another browser, such as Google Chrome or Mozilla Firefox
- Go to https://aem.spsend.com/ where you will be prompted to enter your Act! emarketing log-on credentials
- Click Templates on the top right of the window
- Select the appropriate templates area and category from the dropdown menus
- Test editing your template