Product Family: Act!
Product: Act! Premium (access via web), Act! Premium Cloud
Version: v19 and later
Cause: This can be caused due to Anti-Virus software blocking the install.
Note: Swiftpage does not provide support for anti-virus configuration. If you require assistance with your anti-virus software, refer to your anti-virus program's documentation or contact an IT Professional for assistance.
- Temporarily disable your anti-virus software
- Attempt the installation again
Once installed successfully, you can re-enable your anti-virus