Product Family: Act!
Product: Act! Pro, Act! Premium, Act! Premium (access via web), Act! Premium Cloud
Version: v16 and up
Integration: Act! emarketing
Cause: It is possible you saved the template under another category.
- Click My Templates from the first dropdown list in Template Manager
- Click the second dropdown list to see your custom template categories
- Select each of the categories from the dropdown list to browse the contents of each category
- Locate your template