Information regarding the release of patches to resolve issues when using Act! with Outlook 2016 and Office 365

Question: When will a patch be available to resolve known issues that occur when using Act! with Outlook 2016 and Office 365?

Product Details:
Product Family: Act!
Product: Act! Pro, Act! Premium
Version: v18.2, v19.0, v19.1, v19.2

Environment:
Third Party: Microsoft Office 2016, Office 365

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Answer:

The updates listed below can be dowloaded by going to the Act! Download Center

• Act! v19.2 Update 2: Released Thursday, June 29th 2017
• Act! v19.1 Update 5: Released Friday, June 30th 2017
• Act! v19.0 Update 7: Released Friday, July 14th 2017
• Act! v18.2 Update 6: Released Friday, July 14th 2017

For a list of the issues fixed in these releases, see below:

v19.2 Update 2 & 19.1 Update 5:

Outlook Issues Fixed

• Fixes issue with Act! email setup with Outlook failure
• Fixes issue with mail merge to Outlook failure
• Fixes issue with contact sync failure
• Fixes issue with calendar sync failure
• Fixes issue with adding address book failure
• Fixes issue with x64 act.Outlook.service.exe failure

19.0 Update 7

Outlook Issues Fixed

• Fixes issue with Act! email setup with Outlook failure
• Fixes issue with mail merge to Outlook failure
• Fixes issue with contact sync failure
• Fixes issue with calendar sync failure
• Fixes issue with adding address book failure
• Fixes issue with x64 act.Outlook.service.exe failure

Additional unrelated issues fixed

• Fixes issue with Chrome popups showing in separate tab
• Fixes issue with .net memory leak

V18.2 Update 6

Outlook Issues Fixed

• Fixes issue with Act! email setup with Outlook failure
• Fixes issue with mail merge to Outlook failure
• Fixes issue with contact sync failure
• Fixes issue with calendar sync failure
• Fixes issue with adding address book failure
• Fixes issue with x64 act.Outlook.service.exe failure

Additional unrelated issue fixed

• Fixes issue with .net memory leak