Question: When will a patch be available to resolve known issues that occur when using Act! with Outlook 2016 and Office 365?
Product Details:
Product Family: Act!
Product: Act! Pro, Act! Premium
Version: v18.2, v19.0, v19.1, v19.2
Environment:
Third Party: Microsoft Office 2016, Office 365
Answer:
The updates listed below can be dowloaded by going to the Act! Download Center
For a list of the issues fixed in these releases, see below:
v19.2 Update 2 & 19.1 Update 5:
Outlook Issues Fixed
19.0 Update 7
Outlook Issues Fixed
Additional unrelated issues fixed
V18.2 Update 6
Outlook Issues Fixed
Additional unrelated issue fixed
Product Details:
Product Family: Act!
Product: Act! Pro, Act! Premium
Version: v18.2, v19.0, v19.1, v19.2
Environment:
Third Party: Microsoft Office 2016, Office 365
Answer:
The updates listed below can be dowloaded by going to the Act! Download Center
- Act! v19.2 Update 2: Released Thursday, June 29th 2017
- Act! v19.1 Update 5: Released Friday, June 30th 2017
- Act! v19.0 Update 7: Released Friday, July 14th 2017
- Act! v18.2 Update 6: Released Friday, July 14th 2017
For a list of the issues fixed in these releases, see below:
v19.2 Update 2 & 19.1 Update 5:
Outlook Issues Fixed
- Fixes issue with Act! email setup with Outlook failure
- Fixes issue with mail merge to Outlook failure
- Fixes issue with contact sync failure
- Fixes issue with calendar sync failure
- Fixes issue with adding address book failure
- Fixes issue with x64 act.Outlook.service.exe failure
19.0 Update 7
Outlook Issues Fixed
- Fixes issue with Act! email setup with Outlook failure
- Fixes issue with mail merge to Outlook failure
- Fixes issue with contact sync failure
- Fixes issue with calendar sync failure
- Fixes issue with adding address book failure
- Fixes issue with x64 act.Outlook.service.exe failure
Additional unrelated issues fixed
- Fixes issue with Chrome popups showing in separate tab
- Fixes issue with .net memory leak
V18.2 Update 6
Outlook Issues Fixed
- Fixes issue with Act! email setup with Outlook failure
- Fixes issue with mail merge to Outlook failure
- Fixes issue with contact sync failure
- Fixes issue with calendar sync failure
- Fixes issue with adding address book failure
- Fixes issue with x64 act.Outlook.service.exe failure
Additional unrelated issue fixed
- Fixes issue with .net memory leak