In order to ensure compliance with the privacy regulations, all Act! Marketing Automation users who use Web Activity features will be required to add a CNAME record to their DNS that points to the Swiftpage AMA server.
Doing this will allow you to continue seeing web activity metrics at the same level of detail as you do today. If you choose not to add a CNAME record, you will still be able to use Web Activity tracking in Act! Marketing Automation, but some visibility into tracking metrics will be lost.
Please add the CNAME that is appropriate to your company’s region. To make this change, you'll need to contact whoever is responsible for managing your companies DNS.
Be sure to replace yourdomain.com in the Host Name with the domain name for your company.
|Act! Install Region||Host Name||Points To|
|US (United States)|
|LA (Latin America)||click.yourdomain.com||click.swiftpage.marketing|
|CF (Canadian French)|
|UK (United Kingdom)||clickeu.yourdomain.com||clickeu.swiftpage.marketing|