If you would like for the URL's generated for your Page Designer landing pages to contain your branded domain, setting up a custom URL replaces our default URL preface with your branding. By default, all page designer type landing page URL's will look something like this:
Adding a custom URL allows you to change your page designer URL's to a more branded version. Let's use acme.com as an example of your branded custom domain. So instead of pages.actmkt.com, it would look like http://pages.acme.com.
The first step will be done within your company's network. Please add the CNAME that is appropriate to your company’s region. To make this change, you'll need to contact whoever is responsible for managing your company's DNS, most likely your IT team.
Be sure to replace yourdomain.com in the Host Name with the domain name for your company. The domain you choose as yourdomain.com should match your web domain, as this allows us to place the tracking cookie.
|Act! Install Region||Host Name||Points To|
|US (United States)|
|LA (Latin America)||pages.yourdomain.com||pages.actmkt.com|
|CF (Canadian French)|
|UK (United Kingdom)||pageseu.yourdomain.com||pageseu.actmkt.com|
Once the CNAME has been updated on your network, you will then want to update this CNAME in your Act! Marketing Automation account. To do this, navigate to Administration within AMA and from the drop down select Account Configuration and click Go.
On this page navigate to the Custom Domain Settings section. Click the Add A Custom URL link next to "URL for Landing Pages".
In the pop up, add your CNAME prefaced by http:// to the URL for Landing Pages field and click Save. So it would look like this: http://pages.yourdomain.
Once the CNAME is added, click the Actions dropdown and select Save to complete this setup.
Below are some articles on how to add CNAME records to some of the most popular domain registrars:
Disclaimer: These articles below are hosted through 3rd parties and can not be supported by the Act! support team. If you are unable to add your CNAME into AMA because it can not be authenticated, this means the CNAME was not set up properly on your network. Some proprietors assume your domain and some do not. For example, GoDaddy often assumes your domain, so instead of adding the full CNAME in the host portion, you would only need to add click points to click.actmkt.com. If you are unsure if your domain is assumed or not and support is needed when adding your CNAMES into your network, please reach out to your proprietor.