Act! Knowledgebase Help Center home page
Knowledgebase
Act.com
Deutsch Français
Sign in
  • Features
    • CRM & Marketing Automation
    • Mobile App
    • Outlook Integration
    • Outlook Integration
    • Connections
    • What's New
  • Pricing
  • Resources
    • Getting Started with Act!
    • Customer Resources
    • Act! Blog
    • Customer Successes
    • Find an Act! Consultant
    • Learning Center
  • Partners
    • Partner with Act!
    • Find an Act! Consultant
    • Partner Events
    • Hosting Providers
    • Distributors
    • Development Partner Program
  • Contact Us

Our Knowledgebase has moved

You were redirected from an old link. You can come here directly next time by visiting help.act.com. Please update any bookmarks you have.

This article has been retired

You followed a link to an out of date article which has now been retired. Please try searching for your issue here to find up to date solutions.

  1. Act! Knowledgebase
  2. Install/Uninstall, Setup & Configuration

Install/Uninstall, Setup & Configuration

Follow New articles New articles and comments
  • Act! v19 Premium (access via web) Web Administrator's Guide
    • Created: June 06, 2019 14:18
    • Updated: June 07, 2019 13:44
  • How do I install Act! Pro or Premium v19
    • Created: June 06, 2019 14:18
    • Updated: April 01, 2020 11:55
  • Error: "An existing ACT7 instance has been detected. Please enter 'sa' password to continue installation. If the password is not available the ACT7 instance must be uninstalled manually. Enter the 'sa' password." when installing Act!
    • Created: June 06, 2019 14:18
    • Updated: February 24, 2021 09:10
  • How to manually remove the ACT7 Instance of Microsoft SQL Server 2014
    • Created: June 06, 2019 14:17
    • Updated: September 24, 2019 17:38
  • What’s new in Act! v18.2?
    • Created: June 06, 2019 14:17
    • Updated: June 17, 2019 12:44
  • How do I add additional licenses to my Act! subscription after I have purchased them?
    • Created: June 06, 2019 14:17
    • Updated: November 20, 2020 08:56
  • Error: “An ACT7 instance of SQL 2000/2005 version has been detected and the connection could not be established. Please uninstall this instance manually and start the installation process again.” when attempting to install Act!
    • Created: June 06, 2019 14:17
    • Updated: September 26, 2019 02:40
  • Important notice to all Act! customers regarding the release of Act! v19
    • Created: June 06, 2019 14:17
    • Updated: February 14, 2020 23:52
  • Error: “Object reference not set to an instance of an object” when attempting to create a new database
    • Created: June 06, 2019 14:17
    • Updated: June 17, 2019 12:44
  • How do I manually remove Act!?
    • Created: June 06, 2019 14:17
    • Updated: January 15, 2021 16:03
  • How to manually create the Microsoft SQL Server (ACT7) instance
    • Created: June 06, 2019 14:17
    • Updated: August 03, 2019 21:50
  • Act! v18 Premium (access via web) Web Administrator's Guide
    • Created: June 06, 2019 14:17
    • Updated: June 07, 2019 13:44
  • What are the system requirements for Act! v18?
    • Created: June 06, 2019 14:17
    • Updated: June 06, 2019 14:17
  • How to install Act! Pro or Premium v18
    • Created: June 06, 2019 14:17
    • Updated: December 18, 2019 11:05
  • How to upgrade to Act! v18 from a previous version
    • Created: June 06, 2019 14:16
    • Updated: June 28, 2019 14:21
  • How to uninstall the Microsoft SQL Server (ACT7) instance
    • Created: June 06, 2019 14:16
    • Updated: September 26, 2019 02:36
  • Act! in the Cloud FAQ
    • Created: June 06, 2019 14:16
    • Updated: June 01, 2020 10:07
  • What are the best practices for using Act! v17 and later with Windows 10?
    • Created: June 06, 2019 14:16
    • Updated: July 19, 2019 18:30
  • How to get started successfully with Act! in the Cloud
    • Created: June 06, 2019 14:16
    • Updated: March 27, 2020 10:46
  • Is Act! compatible with Windows® 10?
    • Created: June 06, 2019 14:16
    • Updated: January 28, 2020 15:39
  • Error: “Act! has detected an incompatible version of Microsoft SQL Server 2008 ACT7 instance. Please uninstall the instance and restart this installation." When attempting to install Act!
    • Created: June 06, 2019 14:16
    • Updated: June 17, 2019 12:43
  • How to install Act! Premium v18 (access via web)
    • Created: June 06, 2019 14:16
    • Updated: June 17, 2019 12:43
  • How to manually remove Act! Pro or Premium v18
    • Created: June 06, 2019 14:16
    • Updated: June 17, 2019 12:43
  • How to uninstall the ACT7 instance from Microsoft SQL Server 2014
    • Created: June 06, 2019 14:16
    • Updated: January 16, 2020 17:54
  • How do I set my default Word Processor for Act! Premium (access via web)?
    • Created: June 06, 2019 14:16
    • Updated: June 06, 2019 14:16
  • Act! v17 Premium (access via web) Web Administrators Guide
    • Created: June 06, 2019 14:16
    • Updated: June 28, 2019 12:30
  • Act! v17.2 Release Overview
    • Created: June 06, 2019 14:16
    • Updated: June 17, 2019 12:43
  • How do I configure my Act! Premium (access via web) site?
    • Created: June 06, 2019 14:16
    • Updated: August 22, 2019 21:04
  • How do I set up my Act! in the Cloud offline client?
    • Created: June 06, 2019 14:16
    • Updated: March 27, 2020 10:24
  • How to manually remove Act! Pro or Premium v17
    • Created: June 06, 2019 14:16
    • Updated: June 28, 2019 12:30
  • «
  • ‹
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • ›
  • »
Act! Knowledgebase Help Center home page
Connect with Act!
New to Act!?
  • Features
  • Pricing
  • Connections
  • Customer successes
  • Free trial
  • What is Marketing Automation
About Act!
  • Press releases
  • Leadership
  • Careers
  • Privacy
  • Billing & cancellation
  • Obsolescence policy
  • Contact us
Popular links
  • What's new
  • Getting Started
  • Act! Growth Suite resources
  • SOC compliance
  • Blog
  • System requirements
  • Act! Marketplace

©2020 Act! LLC. All rights reserved. All Act! product and service names mentioned herein are registered trademarks or trademarks of Act! LLC, or its affiliated entities. All other trademarks are property of their respective owners.