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  1. Act! Knowledgebase
  2. Office Integration

Office Integration

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  • What Has Changed with the Word Integration in Act! version 23?
    • Created: March 03, 2021 12:13
    • Updated: March 18, 2021 15:05
  • What Features are Available in the Microsoft Word Integration for version 23 and later?
    • Created: March 03, 2021 10:57
    • Updated: March 18, 2021 12:09
  • How to use Microsoft Outlook as your e-mail client in Act! version 23 and later
    • Created: March 03, 2021 09:45
    • Updated: March 18, 2021 10:44
  • Outlook Integration Mail-Merge Emails Stuck in Drafts Folder
    • Created: November 06, 2020 17:42
    • Updated: November 06, 2020 17:42
  • Microsoft Office Update Causing Outlook to Crash Since 15th of July 2020
    • Created: July 17, 2020 14:41
    • Updated: July 17, 2020 14:41
  • Log File Location for Outlook Integration Logs
    • Created: June 05, 2020 13:48
    • Updated: September 29, 2020 09:15
  • Error: "Looks like we are unable to authenticate, please renter your password" when opening Microsoft Outlook
    • Created: June 03, 2020 13:35
    • Updated: June 08, 2020 11:32
  • How to use Microsoft Outlook as your e-mail client in Act! version 22.1 Update 4
    • Created: May 26, 2020 15:04
    • Updated: March 04, 2021 14:41
  • Unable to change email history settings in Outlook Add-In with 64-bit office
    • Created: January 22, 2020 10:19
    • Updated: February 04, 2020 16:26
  • Emails sent through Outlook are recieved without formatting and have a "winmail.dat" attachment
    • Created: June 06, 2019 14:25
    • Updated: January 20, 2020 17:26
  • Outlook duplicates Name Prefix when using Act! 20.1 to sync contacts
    • Created: June 06, 2019 14:25
    • Updated: October 10, 2019 20:42
  • Error: “Unable to access the Act! Web Server. Please try again.” when configuring integration preferences upgrading Act! Premium (access via web) Outlook integration from v20.0 (or older) to v20.1
    • Created: June 06, 2019 14:24
    • Updated: February 20, 2020 13:27
  • Microsoft Outlook displays a security warning when trying to send an e-mail if email integration between Act! and Outlook has been configured
    • Created: June 06, 2019 14:24
    • Updated: October 04, 2019 03:08
  • Microsoft Exchange compatibility with Act! v20.1 and later
    • Created: June 06, 2019 14:24
    • Updated: February 17, 2020 21:21
  • What is the recommended way to upgrade from Act! 20.0 and earlier to Act! 20.1 and later if I sync Act! with Microsoft Outlook?
    • Created: June 06, 2019 14:24
    • Updated: January 17, 2020 19:38
  • How to save a Microsoft Outlook or Google sync set as an Advanced Query
    • Created: June 06, 2019 14:24
    • Updated: August 03, 2019 21:38
  • Error: "SendPipeCommand: Cannot access a closed pipe." when I set Outlook Synchronisation Preferences in Act! v20.1
    • Created: June 06, 2019 14:24
    • Updated: July 19, 2019 15:55
  • Act! icons missing from Microsoft Outlook toolbar when using Act! 20.1 or later
    • Created: June 06, 2019 14:24
    • Updated: November 02, 2020 11:24
  • How to stop Act! creating activities when accepting an Outlook invitation?
    • Created: June 06, 2019 14:23
    • Updated: June 28, 2019 14:22
  • Can I merge data from Act! to the subject line of an email?
    • Created: June 06, 2019 14:23
    • Updated: January 12, 2020 23:39
  • No history created or recorded in Act! v20.1 and later when sending e-mail from Microsoft Outlook 2013 and later
    • Created: June 06, 2019 14:23
    • Updated: January 28, 2020 20:35
  • Error: “Could not retrieve IMessage: Error in MAPIObjectFromOutlookItem: IMAPISession.OpenMsgStore:MAPI_E_CALL_FAILED” when attempting to output a report to e-mail
    • Created: June 06, 2019 14:23
    • Updated: October 02, 2019 16:03
  • ​Error: "1310.Error writing to file: C:\Program Files (x86)\ACT\ACT for Web\ClientSrvs\Office\Outlook\ACT!.Integration.exe. Verify that you have access to that directory." when installing Act! Premium (access via web) Outlook integration
    • Created: June 06, 2019 14:23
    • Updated: September 08, 2020 12:17
  • Error: "An unknown error occurred, error code: 0x80040154" appears when I click Change in Outlook Address Books tab in Account Settings
    • Created: June 06, 2019 14:23
    • Updated: January 28, 2020 15:12
  • How to set preferences for Act! and Microsoft Outlook Synchronization in Act! versions v20.1 and later
    • Created: June 06, 2019 14:23
    • Updated: June 04, 2020 07:26
  • Microsoft Outlook email history does not record when using Outlook 64-bit after upgrading from Act! v18 to a newer version of Act!
    • Created: June 06, 2019 14:23
    • Updated: June 28, 2019 14:22
  • The number of Contacts to be synced to Outlook in Outlook Preferences does not update when using a remote database
    • Created: June 06, 2019 14:23
    • Updated: June 06, 2019 14:23
  • When I click a button on the Outlook Add-in nothing happens
    • Created: June 06, 2019 14:22
    • Updated: February 14, 2020 01:27
  • When I click Email message (from template) in the Write menu the Merging Records window opens and closes but no email is created
    • Created: June 06, 2019 14:22
    • Updated: January 29, 2020 23:43
  • Error: "Unable to cast COM object of type 'Microsoft.Office.Interop.Word.ApplicationClass' to interface type 'Microsoft.Office.Interop.Word._Application'..." when attempting to merge to Microsoft Word
    • Created: June 06, 2019 14:22
    • Updated: December 12, 2019 03:34
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