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  1. Act! Knowledgebase
  2. Office Integration

Office Integration

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  • When I click an email address in Act! the program locks up and does not populate an email window
    • Created: June 06, 2019 14:22
    • Updated: November 12, 2019 19:24
  • Act! v19 no longer able to use custom action rules in Microsoft Outlook 2010
    • Created: June 06, 2019 14:22
    • Updated: June 28, 2019 14:22
  • What processes are used for Microsoft Outlook history recording?
    • Created: June 06, 2019 14:22
    • Updated: June 06, 2019 14:22
  • How to enable trace logging for Microsoft Outlook integration in Act!
    • Created: June 06, 2019 14:22
    • Updated: September 04, 2019 20:34
  • Information regarding the release of patches to resolve issues when using Act! with Outlook 2016 and Office 365
    • Created: June 06, 2019 14:22
    • Updated: February 16, 2020 13:03
  • Email systems window is empty if Build 8201 of Office 2016 is installed
    • Created: June 06, 2019 14:21
    • Updated: September 10, 2019 19:03
  • Error: "The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)" when I click the E-mail button in Act!
    • Created: June 06, 2019 14:21
    • Updated: September 14, 2019 12:44
  • Error: “This feature requires Microsoft Word Integration. Due to program limitations in Google Chrome, this must be downloaded and installed through Internet Explorer.” when trying to open a document in Act! Premium (access via web)
    • Created: June 06, 2019 14:21
    • Updated: June 06, 2019 14:21
  • Recommended Microsoft Office update channel settings when using Act! with Office 2019, 2016 or Office 365
    • Created: June 06, 2019 14:21
    • Updated: November 20, 2020 10:10
  • When trying to write an Email message (from template) the merging progress bar hangs after selecting a template
    • Created: June 06, 2019 14:21
    • Updated: November 20, 2019 22:30
  • When I try to synchronise my Calendar to Outlook it says "Loading Act! Integration" and then nothing happens
    • Created: June 06, 2019 14:21
    • Updated: June 06, 2019 14:21
  • Error: “ERROR: There was no endpoint listening at net.pipe://localhost…” when using Act! v19 with a 64-bit version of Microsoft Outlook
    • Created: June 06, 2019 14:21
    • Updated: June 28, 2019 14:22
  • Error: "Sorry we're having trouble starting Outlook. Only one version of Outlook can run at a time. Check to see if another version of Outlook is running" when clicking the Email button in Act!
    • Created: June 06, 2019 14:20
    • Updated: September 09, 2019 04:33
  • When I send a Mail Merge from Act! it sends to contacts who are not part of my Lookup
    • Created: June 06, 2019 14:20
    • Updated: November 08, 2019 16:00
  • Email history not recording in Act! after upgrading to Act! v19.1
    • Created: June 06, 2019 14:20
    • Updated: January 15, 2020 23:55
  • Error: "Act.Outlook64.Service.exe", "The communication object, System.ServiceModel.ServiceHost, cannot be used for communication because it is in the Faulted state" when logging in Windows
    • Created: June 06, 2019 14:20
    • Updated: July 19, 2019 14:12
  • Exporting to Microsoft Excel hangs
    • Created: June 06, 2019 14:20
    • Updated: December 09, 2019 15:25
  • Microsoft Outlook Contact and Calendar synchronization is not working when using Act! with Outlook 2016
    • Created: June 06, 2019 14:20
    • Updated: January 21, 2020 15:48
  • Error: "Unable to cast COM object of type 'Word.ApplicationClass' to interface type 'Word._Application [...] Exception from HRESULT: 0x80029C4A (TYPE_E_CANTLOADLIBRARY)." when attempting to send e-mail
    • Created: June 06, 2019 14:20
    • Updated: July 22, 2019 16:12
  • Error: "Retrieving the COM class factory for component with CLSID {000209FF-0000-0000-C000-000000000046} failed due to the following error: 80040154 Class not registered..." when attempting to merge data to Microsoft Word
    • Created: June 06, 2019 14:19
    • Updated: February 17, 2020 04:11
  • I have added future appointments to Microsoft Outlook but I do not see them in Act!
    • Created: June 06, 2019 14:19
    • Updated: December 18, 2019 16:57
  • How do I disable Act! and Outlook integration settings in Act!?
    • Created: June 06, 2019 14:17
    • Updated: November 11, 2019 22:48
  • How to install and configure Microsoft Word integration for Act! Premium (access via web)
    • Created: June 06, 2019 14:17
    • Updated: December 18, 2019 03:21
  • Error: “Creating an instance of the COM component with CLSID {000209FF-0000-0000-C000-000000000046} from the IClassFactory failed due to the following error: 80010001 Call was rejected by callee..." when attempting to write a letter in Act!
    • Created: June 06, 2019 14:17
    • Updated: February 06, 2020 14:22
  • Error: “Object reference not set to an instance of an object” when attempting to perform a mail merge to email
    • Created: June 06, 2019 14:17
    • Updated: February 14, 2020 16:17
  • Error: “Object reference not set to an instance of an object." when running a mail merge to Microsoft Outlook 2013 or 2016
    • Created: June 06, 2019 14:17
    • Updated: June 06, 2019 14:17
  • Error: “Object reference not set to an instance of an object” when clicking a contact email address to create a new email message
    • Created: June 06, 2019 14:17
    • Updated: December 11, 2019 20:56
  • Is Act! compatible with Microsoft Office 2016?
    • Created: June 06, 2019 14:16
    • Updated: June 06, 2019 14:16
  • Error: "The operating system is not presently configured" when installing Act with Office 2016 and Windows 10
    • Created: June 06, 2019 14:16
    • Updated: December 16, 2019 16:00
  • How to set preferences for Act! and Microsoft Outlook Synchronization in Act! versions v17 through v20.0
    • Created: June 06, 2019 14:16
    • Updated: February 12, 2020 20:11
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