Known Issues
- Intermittent errors using Universal Search in Act! Premium Cloud database through browser.
- Licensing Software Update: Cloud with Offline Client
- Licensing Software Update: v18.x
- Licensing Software Update: Versions v17 and earlier
- Act! Licensing Software Update
- Licensing Software Update: Active Subscribers Versions v19, v20 and v21
- Licensing Software Update: Act! Premium (Canceled w/Perpetual)
- Unable to create a Secondary Contact in Act! Premium (access via web) or Act! Premium Cloud when logged in as a Standard user with no permissions to Delete Records or when logged in as a Restricted user
- Error: "An error has occurred on the server and has been logged" after attaching documents to new unsaved contacts in Act! Premium (access via web)
- "Object Reference not set to an instance of an object" when trying to customise columns in Dashboards edit mode
- Act! Premium (access via web) List Views do not load when using Chrome v62
- History regarding and details column showing regarding line with much larger font size
- Calculated fields do not update if fields are on different tables
- Known issues and workarounds for using Microsoft Outlook 2016 with Act! v18 and v19
- Pop-up menus and dialogs in Act! Premium (access via web) and Act! Premium Cloud display in a new tab in Google Chrome version 59
- Drop-down value automatically cleared when clicking into a new drop-down
- When I select an option in a drop-down list I am logged out of Act! Premium (access via web)
- How can I get an update on a defect?
- Error: "Object Reference not set to an Instance of an object" when running spell check in Act! v19
- Error: “Invalid Chart FX Gauges License (0x00000001). Please contact Software FX Inc. Support” when attempting to view gauge charts within Dashboards in Act!
- Error: "Act! has stopped working" when trying to use the Documents tab, open history attachments, or when trying to attach a file to a note after running Windows Updates on or after January 26, 2016
- Yes/No fields unable to be renamed in Act!
- Error: “Could not authenticate user. Verify the name and password, and try again.” when logging into a remote database that has syncset criteria defined
- Error: “Act! Premium was unable to test your web server due to the following error: Client found response content type of ‘text/html; charset-utf-8’ but expected ‘text/xml’” when testing the Web Server on Windows 10
- Error: “Object reference not set to an instance of an object” when closing Act! on a Windows 10 computer
- Act! crashes when trying to use the documents tab, open history attachments, or when trying to attach a file to a note when using Act! on a Windows 10 computer
- Known issues and workarounds for using Act! v17 and later with Windows 10
- Error: "Unable to access Google calendar. Please log in to Google Calendar at least once before using Google Calendar Synchronization." when setting up Google Integration
- Error: "Length cannot be less than zero. Parameter name: length" when attempting to create a division operator for a calculated field
- Error: "Cannot open database "databasename" requested by the login. The login failed. Login failed for user 'sa'." when attempting to reindex an Act! database using Act! Diagnostics v17