Known Issues
- Act! Alarms do not pop up when using Act! access via web in your web browser
- Error: ‘In Order for all the Act! Outlook add-in features to function you will need to set your Outlook preferences’ seen every time Outlook is opened
- Act! Connect Link Token Fails to Authenticate March 29th 2021
- Error: "Could not load file or assembly 'CelSharp.Core.dll' or one of its dependencies. The specified module could not be found" when logging into Act!.
- Error: "There is no Default Email Client" when using Contact or Calendar sync between online versions of Act! and Microsoft Outlook (64 bit Outlook only)
- SQL 2014 and 2016 Installation Failures on Windows 10 20H2 build
- Error: Error validating user. Showing a modal dialog box or form when the application is not running in UserInteractive mode is not a valid operation. Specify the ServiceNotification or DefaultDesktopOnly style to display a notification from a service...
- Error: "Value cannot be null. Parameter name: value" or the Act! Toolbar displays words instead of icons when trying to work with Notes
- Error: "Act! has encountered an error..." or similar when launching Act! desktop
- Small Font When Creating or Editing Notes, Histories or Activities
- Error: "Failed to fetch Global toolbar order... " when logging in to Act! in the Cloud
- Only the First Five Pages of Envelopes, Labels or Reports Preview or Print
- Intermittent errors using Universal Search in Act! Premium Cloud database through browser.
- Licensing Software Update: Cloud with Offline Client
- Licensing Software Update: v18.x
- Licensing Software Update: Versions v17 and earlier
- Act! Licensing Software Update
- Licensing Software Update: Active Subscribers Versions v19, v20 and v21
- Licensing Software Update: Act! Premium (Canceled w/Perpetual)
- Unable to create a Secondary Contact in Act! Premium (access via web) or Act! Premium Cloud when logged in as a Standard user with no permissions to Delete Records or when logged in as a Restricted user
- Error: "An error has occurred on the server and has been logged" after attaching documents to new unsaved contacts in Act! Premium (access via web)
- "Object Reference not set to an instance of an object" when trying to customise columns in Dashboards edit mode
- Act! Premium (access via web) List Views do not load when using Chrome v62
- History regarding and details column showing regarding line with much larger font size
- Calculated fields do not update if fields are on different tables
- Known issues and workarounds for using Microsoft Outlook 2016 with Act! v18 and v19
- Pop-up menus and dialogs in Act! Premium (access via web) and Act! Premium Cloud display in a new tab in Google Chrome version 59
- Drop-down value automatically cleared when clicking into a new drop-down
- When I select an option in a drop-down list I am logged out of Act! Premium (access via web)
- How can I get an update on a defect?