Backup & Maintenance
- How often do you backup my Act! Premium Cloud database?
- How do I request to have a backup of my Act! Premium Cloud database restored?
- What to do if my Act! database files and folders have been encrypted by a virus?
- Option to back up database is grayed out
- Error: "Processing error occurred in Sync Trigger [...] No LUIDID value in CTL_SYNCTABLE. The transaction ended in the trigger. The batch has been aborted." when attempting Re-index or Rebuild Database Security
- How do I restore a database from a .BAK file?
- Option to include attachments with backup is grayed out
- What is the most recent version of the Act! Diagnostics utility?
- Error: “ActiveX control 8856F961-340a-11d0-a96b-00c04fd705a2 cannot be instantiated because the current thread is not a single threaded apartment” when performing a Check and Repair in Act!
- Error: “Directory Lookup for the file C:\[database file path] failed with operating system Error 5 (Access is denied).” When attempting to create a database backup or remote database
- How do I back up and restore my attachments separately from my database?
- Error: “Index was out of range. Must be a non-negative and less than the size of the collection. Parameter: index.” when running Check and Repair within Act!
- Error: "Named Pipes Provider, error: 0 - No process is on the other end of the pipe" when opening Actdiag.exe's database list
- Error: “Could not load file or assembly ‘Act.Framework.DataExchange.OutlookSync.dll’ or one of its dependencies. Attempt to access invalid address. (Exception from HRESULT: 0x800701E7)” when attempting to click Finish in the Act! Scheduler
- Error: “Unhandled exception has occurred in your application…” when attempting to view Server Security in Act! Diagnostics
- How to attach a database from a backup without doing a Restore
- "The following error occurred during backup. The backup was cancelled. An IO exception occurred while reading from or writing to the zip file. Type: Xceed.Zip.ZipArchive" when attempting to create a backup of my Act! database
- Error: "The following error occurred during backup. The backup was cancelled. The file item could not be opened for reading. Type: Xceed.FileSystem.DiskFile FullName: "C:\...\[file_name]"" when attempting to create an Act! backup
- How do I lock or unlock an Act! database?
- How to use the Move Database feature in Act! versions 2013 and later
- Error: "The action can't be completed because the file is open in SQL Server (ACT7) Close file and try again." When Copying Sage ACT! Database Files
- Error "Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit..." When Clicking on Database List in ACT! Diagnostics
- Error: "Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding..." When Attempting to Run Tasks From ACT! Diagnostics
- How to downgrade an Act! Premium database to Act! Pro
- Error: "Cannot insert duplicate key row in object 'sys.syscommittab' with unique index 'si_xdes_id'... error 2601" when attempting to back up, copy, repair, create a remote, or synchronize an Act! database
- Error: “Path to datastore is invalid. The backup did not complete.” While creating a backup of a shared Act! database
- Error: "An I/O exception occurred while copying the data from the item to its destination. Type: Xceed.FileSystem.DiskFile" when attempting to create an Act! remote database or backup
- Error: "The following error occurred during backup. The backup was canceled. Access to the path <supplemental files\backup> is denied"
- How do I rebuild the Act! database log (*.ALF) file?
- Act! Database Maintenance, Troubleshooting, Repair Services, and Conversion