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  1. Act! Knowledgebase
  2. Database Access & Sharing

Database Access & Sharing

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  • Act! freezes when my antivirus program is configured to scan files after every file change
    • Created: June 06, 2019 14:18
    • Updated: June 17, 2019 12:44
  • Microsoft SQL Server (ACT7) instance fails to automatically start on machine reboot
    • Created: June 06, 2019 14:18
    • Updated: July 08, 2019 09:35
  • Where do I log into my Act! Premium Cloud database?
    • Created: June 06, 2019 14:17
    • Updated: January 11, 2020 22:58
  • What are the recommended browser settings for using Act! access via web with Internet Explorer?
    • Created: June 06, 2019 14:17
    • Updated: January 22, 2020 20:17
  • Error: "Act! has determined that Microsoft SQL Server is not running. Act! will try to start SQL server. This may take a few seconds." when opening Act! after upgrading to Windows 10
    • Created: June 06, 2019 14:17
    • Updated: June 17, 2019 12:44
  • Why does Act! experience display problems using high Dots Per Inch (DPI) settings?
    • Created: June 06, 2019 14:17
    • Updated: January 06, 2020 16:02
  • Error: “Object reference not set to an instance of an object” when launching Act!
    • Created: June 06, 2019 14:17
    • Updated: December 06, 2019 17:17
  • What are the different methods for allowing other users access to the database from their own computers?
    • Created: June 06, 2019 14:16
    • Updated: January 30, 2020 16:57
  • How can I access my Act! in the Cloud data from a mobile device?
    • Created: June 06, 2019 14:16
    • Updated: December 03, 2019 14:18
  • How to open an Act! database using the .ADF file
    • Created: June 06, 2019 14:16
    • Updated: September 18, 2019 17:14
  • How do I retrieve a forgotten Act! in the Cloud username or password?
    • Created: June 06, 2019 14:16
    • Updated: December 03, 2019 13:39
  • What are the best practices for using Act! with large Dots Per Inch (DPI) settings on computers and Windows based tablets with high resolution screens?
    • Created: June 06, 2019 14:16
    • Updated: January 01, 2020 20:31
  • Error: “Object reference not set to an instance of an object” when attempting to open an Act! database
    • Created: June 06, 2019 14:16
    • Updated: June 17, 2019 12:43
  • Error: “Resolution of the dependency failed” referencing “Could not load file or assembly 'System.Xaml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' or one of its dependencies.” when opening Act!
    • Created: June 06, 2019 14:16
    • Updated: June 06, 2019 14:16
  • How do I change my Act! in the Cloud database password?
    • Created: June 06, 2019 14:15
    • Updated: December 03, 2019 13:40
  • Problems using Google Chrome version 37 and later with Act! Premium (access via web) v17 and earlier
    • Created: June 06, 2019 14:15
    • Updated: December 31, 2019 19:09
  • Error: “Windows could not start the SQL Server (ACT7) on Local Computer. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code -2146885628"
    • Created: June 06, 2019 14:15
    • Updated: February 13, 2020 09:45
  • Act! database performance is slow when accessing across a network share
    • Created: June 06, 2019 14:15
    • Updated: January 22, 2020 20:31
  • Error: “Before you log on, you must change your mobile device’s browser settings and enable Javascript. The options locations and wording may vary depending on your browser version.” When attempting to access Act! Premium (access via web)
    • Created: June 06, 2019 14:14
    • Updated: June 17, 2019 12:42
  • Error: "Msg 15151, Level 16, State 1, Server COMPUTER_NAME\ACT7, Line 1 Cannot alter the login 'ACTACCESS', because it does not exist or you do not have permission." When running ResetSQL.BAT file
    • Created: June 06, 2019 14:14
    • Updated: January 16, 2020 21:58
  • Error: “Msg 5064, Level 16, State 1, Server SERVERNAME\ACT7, Line 1 Changes to the state or options of database ‘(Database Name)’ cannot be made at this time. The database is in single-user mode, and a user is currently connected to it..."
    • Created: June 06, 2019 14:14
    • Updated: February 13, 2020 21:25
  • When I try to open Act! via Internet Explorer 11 I get Error: "Unsupported Browser. The browser you are using is incompatible with our Web site. This application requires that you use Microsoft Internet Explorer 8 or higher."
    • Created: June 06, 2019 14:14
    • Updated: June 06, 2019 14:14
  • Act! database does not open after attempting to verify the database
    • Created: June 06, 2019 14:14
    • Updated: November 12, 2019 22:47
  • Error: "The computer was found, but Act! cannot access the database because it is not shared"
    • Created: June 06, 2019 14:14
    • Updated: October 21, 2019 09:55
  • Error: "Act! has determined that Microsoft SQL Server is not running. Act! will try to start SQL server. This may take a few seconds." when opening Act!
    • Created: June 06, 2019 14:13
    • Updated: February 04, 2020 21:24
  • Error: "There was an error trying to share/unshare the database. The path is not of legal form" when attempting to share an Act! database
    • Created: June 06, 2019 14:13
    • Updated: September 03, 2019 21:20
  • Prompted to fill out the Windows phone information dialog each time you open Act! Sage ACT! 2012 or older on Windows 8 and Windows Server 2012
    • Created: June 06, 2019 14:13
    • Updated: December 23, 2019 15:22
  • Error: "Parameter is not valid" when launching Act! followed by blank white screen when opening database
    • Created: June 06, 2019 14:13
    • Updated: January 29, 2020 10:36
  • Error: "An error has occurred on the server and has been logged." when clicking an Activity in the Act! Premium (access via web) database via browser, user is logged out of the database
    • Created: June 06, 2019 14:13
    • Updated: June 17, 2019 12:41
  • Database missing from list of databases in Open/Share Database dialog in Act!
    • Created: June 06, 2019 14:13
    • Updated: October 03, 2019 13:31
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