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  1. Act! Knowledgebase
  2. Remote Synchronization

Remote Synchronization

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  • Error: “Synchronization has failed. Server error Description: Setuser failed because one of the following reasons: the database principal ‘dbo’ does not exist…”
    • Created: June 06, 2019 14:07
    • Updated: July 02, 2019 12:37
  • Error: “Act! is unable to connect to the sync server. Check to be sure “accept incoming sync” is enabled in the main database and that the Network sync service is running…” when attempting to synchronize a remote database
    • Created: June 06, 2019 14:07
    • Updated: January 22, 2020 22:00
  • Error: “Synchronization has failed. The remote database is using a different Act! version that the main database. Contact your administrator for assistance.” when trying to synchronize a remote database or offline client.
    • Created: June 06, 2019 14:07
    • Updated: July 17, 2019 14:09
  • How to increase timeout values for remote synchronization
    • Created: June 06, 2019 14:07
    • Updated: February 10, 2020 12:28
  • How to Enable Both Application and Network Synchronization to Run at the Same Time
    • Created: June 06, 2019 14:06
    • Updated: July 02, 2019 12:37
  • How to Setup Internet Synchronization in Act! Premium
    • Created: June 06, 2019 14:06
    • Updated: July 02, 2019 12:37
  • How to retain synchronization when the Publisher and/or Subscriber database is moved to a different computer
    • Created: June 06, 2019 14:05
    • Updated: July 02, 2019 12:37
  • How to retain synchronization when the Publisher (main) and/or Subscriber (remote) computer names have changed
    • Created: June 06, 2019 14:05
    • Updated: July 08, 2019 14:17
  • How to manage the Act! Network Sync Service
    • Created: June 06, 2019 14:05
    • Updated: February 15, 2020 20:42
  • Error: “Failed to synchronize with the server. Server Error Description: .RDB has already been unpacked and synced at least once. Please recreate remote database or restore a backed up copy. Contact your administrator for assistance.”
    • Created: June 06, 2019 14:04
    • Updated: July 02, 2019 12:37
  • How to configure automatic remote database synchronization in Act!
    • Created: June 06, 2019 14:04
    • Updated: July 04, 2019 14:52
  • Error: "Could not start sync server. ACT has encountered an error, please check that the sync server port is able to listen for incoming syncs."
    • Created: June 06, 2019 14:04
    • Updated: January 14, 2020 15:29
  • Error: "Unable to acquire Sync Server object. Server Error Description: Failed to find main database [\\[Server_Name]\[Database_Name]] for sync. Contact you administrator for assistance." when attempting to synchronize a remote database
    • Created: June 06, 2019 14:04
    • Updated: July 02, 2019 12:36
  • Error: “Could not authenticate user” or "Your Login/Password is incorrect, please try again" when attempting to login to a remote database after unpacking and restoring it in Act!
    • Created: June 06, 2019 14:03
    • Updated: July 17, 2019 15:03
  • Troubleshooting Internet Synchronization in ACT!
    • Created: June 06, 2019 14:03
    • Updated: July 02, 2019 12:37
  • Error: "Unable to Connect to the Sync Server. The Remote Server Returned an Error: (404) Not Found. Contact your administrator for assistance." When Attempting to Synchronize a Remote Database Via the Internet Sync Service
    • Created: June 06, 2019 14:03
    • Updated: July 02, 2019 12:36
  • How to Manage Remote Databases in Act!
    • Created: June 06, 2019 14:02
    • Updated: August 01, 2019 17:11
  • Error: "Sync results: Unable to connect to the sync server. The underlying connection was closed. Unable to connect to remote server. Contact your administrator for assistance."
    • Created: June 06, 2019 14:02
    • Updated: January 05, 2020 20:13
  • Error: "Failed to restore database. Failed to open connection to the database." When Restoring a Remote Database
    • Created: June 06, 2019 14:01
    • Updated: July 02, 2019 12:36
  • Error: "Failed to synchronize with Server. Server error description: Agent Facade failed to get message to remote. SyncFactory failed to get file operations."
    • Created: June 06, 2019 14:01
    • Updated: July 02, 2019 12:37
  • How to Manage Remote Database Sync Sets in Act!
    • Created: June 06, 2019 14:00
    • Updated: December 17, 2019 20:21
  • How to use the Act! Synchronization Panel
    • Created: June 06, 2019 14:00
    • Updated: July 02, 2019 12:37
  • How to Restore a Lost Publisher Database From a Remote Copy
    • Created: June 06, 2019 14:00
    • Updated: July 02, 2019 12:36
  • How to unpack and restore a Remote Database (.RDB) file
    • Created: June 06, 2019 13:59
    • Updated: February 13, 2020 13:14
  • Error: "Synchronization has failed. Synchronization failed due to an out of memory error on the server. Exception of type 'System.OutOfMemoryException' was thrown..." when synchronizing a remote database
    • Created: June 06, 2019 13:59
    • Updated: January 15, 2020 00:05
  • General troubleshooting steps for Network Synchronization in Act!
    • Created: June 06, 2019 13:59
    • Updated: November 19, 2019 15:20
  • Managing synchronization connection information (remote databases only)
    • Created: June 06, 2019 13:59
    • Updated: July 02, 2019 12:37
  • Can I Use Act! With a VPN (Virtual Private Network) Connection?
    • Created: June 06, 2019 13:59
    • Updated: December 14, 2019 15:03
  • What is remote database synchronization in Act!?
    • Created: June 06, 2019 13:59
    • Updated: March 27, 2020 08:57
  • Remote database synchronisation window appears and progresses to the end of the progress bars, but the database will not synchronise
    • Created: June 06, 2019 13:59
    • Updated: December 19, 2019 13:06
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