You are attempting to send an email to a contact in your Act! database and receive the error:
"Cannot initialize email, email not sent"
Product Family: Act!
Product: Act! Pro, Act! Premium
Version: 2012 and later
This can occur when accessing a shared database and using Internet Mail, and the local SQL Server (ACT7) service is not started.
- Close Act!
- Use the instructions within the following article to start the SQL Server (ACT7) service:
- Attempt to open Act! and send your email