Symptom:
While opening or working within a Sage ACT! database, you receive the following error:
"The requested performance counter is not a custom counter. It has to be initialized as read-only"
Product:
Product Family: Sage ACT!
Product: Sage ACT! Pro, Sage ACT! Premium
Environment:
Third Party: Microsoft® Windows®
Cause:
This can occur when Windows performance counters have become corrupted.
Solution:
Note: The following information is provided as a convenience. Sage does not provide support for Microsoft products. For more information on this topic, visit Microsoft.com.
Rebuild Windows Performance Counters
Note: Microsoft SQL Server, Windows Vista, and the Windows logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or in other countries.
While opening or working within a Sage ACT! database, you receive the following error:
"The requested performance counter is not a custom counter. It has to be initialized as read-only"
Product:
Product Family: Sage ACT!
Product: Sage ACT! Pro, Sage ACT! Premium
Environment:
Third Party: Microsoft® Windows®
Cause:
This can occur when Windows performance counters have become corrupted.
Solution:
Note: The following information is provided as a convenience. Sage does not provide support for Microsoft products. For more information on this topic, visit Microsoft.com.
Rebuild Windows Performance Counters
- Use the instructions in the following Microsoft article to rebuild performance counters: Microsoft article 300956
- Launch Sage ACT! to test
Note: Microsoft SQL Server, Windows Vista, and the Windows logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or in other countries.