You are attempting to create a backup and you receive the following error message:
"The following error occurred during backup. The backup was cancelled. The file item could not be opened for reading. Type: Xceed.FileSystem.DiskFile FullName: "C:\...\
Product Family: Act!
Product: Act! Pro, Act! Premium
This issue can occur if the attachment file is opened while performing the backup.
- Close the opened attachment file
- Attempt backup to verify