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How to manage the Act! Internet Sync Service

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Question:  How do I manage the Act! Internet Sync Service?

Product:  
Product Family:  Act!
Product:  Act! Premium
Version: 2006 and higher



Answer:  

Versions 2013 and Higher

Opening the Internet Sync Service Window

Launch the Act! Internet Sync Service by Clicking Start > All Programs > Act! Internet Sync Service

Note: If nothing appears to happen, it’s likely that the Act! Network Sync service is open in the background. In this case, right-click the Act! Network Sync Service icon ( or ) from the Windows System Tray and select Show/Hide.

Adding a Database to be monitored
  1. Click Add…
  2. Browse to the location of the Publisher database you wish to use for synchronization
  3. Select the database PAD file, then click Open
  4. Repeat for any additional Publisher databases you wish to use for synchronization

Removing a database from the list of monitored databases

Note: This does not delete the database, it only stops a Publisher database from accepting incoming synchronization.

  1. Select a database in the list
  2. Click Remove

Versions 2012 and prior
  1. Browse to the following location depending on your version of Act!
    • Sage ACT! 2012:
      Windows XP & Windows Server® 2003: C:\Documents and Settings\All Users\Application Data\ACT\ACT Data
      Windows Vista/Windows 7/Windows Server 2008: C:\ProgramData\ACT\ACT Data

    • Sage ACT! 2011: 
      Windows XP/Windows Server 2003: C:\Documents and Settings\All Users\Application Data\ACT\ACT for Windows 13
      Windows Vista/Windows 7/Windows Server 2008: C:\ProgramData\ACT\ACT for Windows 13

    • Act! by Sage 2010: 
      Windows XP/Windows Server® 2003: C:\Documents and Settings\All Users\Application Data\ACT\ACT for Windows 12
      Windows Vista/Windows 7/Windows Server 2008: C:\ProgramData\ACT\ACT for Windows 12

    • Act! 2009 and prior: C:\Program Files\ACT\ACT for Windows\ACT Internet Sync

  2. Right-click syncConfigFile.xml, then click Edit from the shortcut menu to open the file in Notepad



  3. Replace “MYDATABASE” with the name of your database (do not include the .PAD extension) in all caps, including quotes

    Note: If you are unsure of the name of your database, you can find out by Logging into your database and clicking Help > About ACT!, then clicking the Database Information button

  4. Replace “MACHINE1” with the name of your server in all caps, including quotes
  5. When finished, click the File menu, then click Save

    Note: Do not click Save As. You must save this file with the same name and same location

  6. Close Notepad

    
Related Information:  

For information on creating and configuring remote databases for synchronization, refer to the following knowledgebase article:

How to Create a Remote Database
Answer ID How do I set up remote database synchronization in Act!?

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