What are some Frequently Asked Questions about Act! Connect Link?
Product Family: Act!
Product: Act! Premium
Version: v18.2 and later
What is Act! Connect Link?
Act! Connect Link is a service which allows Act! connections like the Act! Premium Contact Link and Zapier to connect to your Act! Premium database without the need for you to install Act! Premium (access via web), host a secure web server, or the need to configure firewall settings. After installing Act! Premium for Windows, you can find your unique Act! Connect Link URL on the top of the Act! Connect page in Act!, which you can then use to connect to Contact Link or Zapier.
How do I install Act! Connect Link?
For instructions on installing the Act! Connect Link, refer to the following knowledgebase article
How do I install the Act! Connect Link?
Answer ID How do I install the Act! Connect Link?
What happens if I log off my computer?
Act! Connect Link will keep running as long as your computer is running, even if you are not logged in.
What happens if my computer is shut down or goes to sleep?
Your Act! connections won’t be able to send or receive data from Act! if your computer (or the computer which runs the Act! database if separate) is turned off. If you are using Act! Connect Link in a workgroup environment with other Act! users, we recommend using the Act! connect Link URL from a computer that is not shut down, and sharing the URL from the Act! Connect page on that computer with other Act! users in your workgroup. If you are using Act! connect Link on a single computer or laptop with a local database, be aware that turning off that computer will mean Act! Connections such as Contact Link and Zapier won’t work. When your computer starts up, Act! Connect Link will work again automatically.
What happens if I lose my internet connection?
While your network connection is lost, your Act! Connections such as Act! Premium Contact Link or Zapier won’t be able to send or receive data from Act!. Once your internet connection is reestablished, you’ll be able to use your Act! Connections again.
Is Act! Connect Link secure?
Act! Connect Link is very secure. It uses TLS 1.2 protection of data streamed through an SSH tunnel with elliptic curve25519 cipher, allowing for perfect forward secrecy, as well as HTTPS with a certificate signed by a trusted public authority. Act! Connect Link does not store your Act! data. It creates a secure channel for you to connect cloud-based Act! Connections with Act!. Those connections will also need to be configured with your Act! username and password to connect to Act!.