Symptom: I am clicking a value in a dropdown field and as soon as I click a value in another dropdown field, the value in the previous dropdown field is cleared automatically.
Product Details:
Product Family: Act!
Product: Act! Premium (access via web)
Version: v18.1 Update 2 or older
Cause: This is related to an issue solved with the Update 3 for Act! v18.1.
Solution:
Product Details:
Product Family: Act!
Product: Act! Premium (access via web)
Version: v18.1 Update 2 or older
Cause: This is related to an issue solved with the Update 3 for Act! v18.1.
Solution:
- Download Update 3 for Act! v18.1 by clicking the following link:
http://cdn.updates.swiftpage.act.com/updates/18.1/act1810update3.exe
- Test working with drop-down menus