Symptom: I am attempting to import data from Microsoft Excel and the import option is grayed out
Product Details:
Product Family: Act!
Product: Act! Premium
Version: 2010 and later
Cause:This can occur due to a restriction on user permissions in Act!.
Solution:
Related Information:
For more information about the capabilities of user levels in Act!, refer to the following knowledgebase article:
Security Roles in Act!
Product Details:
Product Family: Act!
Product: Act! Premium
Version: 2010 and later
Cause:This can occur due to a restriction on user permissions in Act!.
Solution:
- Log into the database as an Administrator or Manager user
- Test importing data again
Related Information:
For more information about the capabilities of user levels in Act!, refer to the following knowledgebase article:
Security Roles in Act!