When I try to register Act! Link for Accounting, I receive the Error: “It has not been possible to validate your software license. This may be because your license is invalid or has expired. Please contact your administrator.”
Product Family: Act!
Product: Act! Pro (UK edition), Act! Premium (UK edition)
Version: v18 and later
Third Party: Sage 50 Accounts v21-v27
This can occur if the serial number was entered incorrectly, if the Company Name was entered incorrectly, the Serial number is for a different version of Act! Link (V2 or V3), or if the Serial number has expired.
- Ensure that you have entered the serial number correctly and that there are no spaces before or after the serial number
- Ensure that your Company Name has been entered exactly as it appears on your invoice
- Verify version of Act! Link from Microsoft Control Panel
- Look at the Expiry Date field and verify that the date has not already passed