Product Family: Act!
Product: Act! Pro, Act! Premium
OS: Windows 10
This can occur if the user has a security level of Standard and is trying to change the Linked company for a Contact of which they are not the Record Manager. For more information regarding Security Roles, and what each role has permission to do, refer to the following knowledgebase article:
Security Roles in Act!
- Reassign the record manager or change the user's security role to a Manager or Administrator level. For information regarding managing users, refer to the following knowledgebase article:
How to create and manage database Users in Act!
- Attempt to link the Contact to a different Company