Symptom: When I attempt to merge to Word, I receive the Error: "Unable to cast COM object of type 'Microsoft.Office.Interop.Word.ApplicationClass' to interface type 'Microsoft.Office.Interop.Word._Application'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{00020970-0000-0000-C000-000000000046}' failed due to the following error: No such interface supported (Exception from HRESULT: 0x80004002 (E_NOINTERFACE))."
Product Details:
Product Family: Act!
Product: Act! Pro, Act! Premium
Version: v19.2
Environment:
Third Party: Outlook 2010 (32 bit) version 14.0.7188.5002
Cause:
This can occur due to a damaged Office installation.
Solution:
The following steps may resolve the issue:
Product Details:
Product Family: Act!
Product: Act! Pro, Act! Premium
Version: v19.2
Environment:
Third Party: Outlook 2010 (32 bit) version 14.0.7188.5002
Cause:
This can occur due to a damaged Office installation.
Solution:
The following steps may resolve the issue:
- Run Office repairs as directed in Option 4 of the article below:
Templates are saved as Microsoft Word Documents (.doc) instead of Act! Document Templates (.adt)
- Reboot PC
- Attempt to mail merge to test